Mercure Районг Ломталай Villas & Resort (открытие: март 2022 г.) 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 781

Гарантия
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Mercure Районг Ломталай Villas & Resort (открытие: март 2022 г.) - Image 1
Mercure Районг Ломталай Villas & Resort (открытие: март 2022 г.) - Image 2
Mercure Районг Ломталай Villas & Resort (открытие: март 2022 г.) - Image 3
Mercure Районг Ломталай Villas & Resort (открытие: март 2022 г.) - Image 4
129 2 Tambon Kram Moo 3, Amphur Klaeng, Таиланд, 21190 РАЙОНГ, Таиланд

Описание

Особенности отеля

  • New beach Destination

  • Local experience

  • Large Meeting Facilities

  • Pet Friendly

  • The trendiest destination beach resort

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Расположение отеля

Mercure Районг Ломталай Villas & Resort (открытие: март 2022 г.)

129 2 Tambon Kram Moo 3, Amphur Klaeng, Таиланд
21190 РАЙОНГ
Таиланд

GPS:12.6451, 101.63208

Телефон
Факс +66 38 648 666

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

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Рейтинг ALL  4.4/5  Отзывов: 1 781

Рейтинг TripAdvisor  4.2/5  Отзывов: 91

Сертификат качества 2025

Lunch experience with bad dogs

Примечание: Tripadvisor 1.0/5

Gerard T Реальные отзывы TripAdvisor

Went for lunch today. At the next table a couple with three dogs including one more than dangerous. They took 2 tables to protect their dogs against heat. Staffs were terrified. Other customers stay away. I do not know if Mercure has a dog friendly policyand if yes I will avoid this hotel in the future. Being dog friendly is not a problem if the hôtel communicate carefully its policies but welcoming unfriendly dogs is not acceptable…

Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your lunch visit. While Mercure is a pet-friendly hotel, the safety and comfort of all guests and staff are our top priorities. We have taken your comments seriously and will review our pet policy and staff guidance to ensure such situations are better managed in the future. We appreciate your feedback and hope to welcome you again under better circumstances. Sincerely, Mercure Rayong Lomtalay Villas & Resort,

Don´t book Deluxe Suite Ocean View with 1 double bed - Ocean Wing

Примечание: Tripadvisor 3.0/5

532christerk Реальные отзывы TripAdvisor

We we booked and payed for a suite "stunning seaview" but we got room 1103 first night and after argumentation we got what we paid for - room 1203 second and third night. No explanation, no excuse, no compensation. Can you see the difference between the two views, same category same price. Deluxe Suite Ocean View with 1 double bed - Ocean Wing 2 Adults Ideally located at our Ocean Wing, the Deluxe suites offers stunning sea view with one double bed. Design locally inspired with a comfortable space. Modern open bathroom with rain shower. Feature free WIFI, flat screen TV, Mini bar and safety box

Dear Valued Guest, Thank you for taking the time to share your detailed feedback. We sincerely regret the frustration you experienced regarding your room allocation and the sea view during the first night of your stay. The Deluxe Suite Ocean View category includes rooms located on different floors within the Ocean Wing, all classified under the same room type. While each room meets the official description of an ocean view, we understand that the level and angle of the view can vary depending on floor location, and we regret that this was not aligned with your expectations upon arrival. Due to full occupancy on your arrival date, the higher-floor room was unfortunately not available for the first night. As soon as the preferred room became available, our team arranged the room move for the remaining nights. We acknowledge that this transition should have been communicated more clearly, and we apologize that you felt the handling of the situation lacked understanding. Your comments have been shared with our management team to ensure clearer communication and improved handling of similar situations in the future. We truly value your feedback, as it helps us enhance the experience for all our guests. Kind regards, Mercure Rayong Lomtalay Villas & Resort,

Injured at This Hotel – $350 in Medical Bills

Примечание: Tripadvisor 1.0/5

IscahP Реальные отзывы TripAdvisor

I suffered an injury due to poor facility maintenance at this hotel. The hotel’s emergency response was shockingly inadequate. Even basic first-aid supplies were not readily available. The most frustrating part was that I was forced to wait outside in extreme heat for my room, even though there was an indoor café right in front of me. Due to severe pain, I requested Tylenol, but I was told to go to a convenience store and buy it myself! So I requested some ice instead but no one came. I had to call multiple times before receiving any response. In the end, I was left with $350 in medical bills and scars. The hotel states that they refunded the room rate as a “gesture of goodwill" and claim that they bear no responsibility. I am glad that I made it out of this hotel. It was middle of no where. I will never use Accor hotel again.

Excellent for families

Примечание: Tripadvisor 5.0/5

Scott P Реальные отзывы TripAdvisor

Great stay with fantastic facilities We had a really enjoyable stay. The hotel has great modern facilities and the rooms were excellent – spacious, clean, and very comfortable. The local seafood was a real highlight, with plenty of fresh and tasty options. The kids’ club was also excellent, giving the children lots to do and allowing us some proper time to relax. Overall, a great place for a family stay and one we’d happily recommend.

Dear Valued Guest, Thank you for choosing Mercure Rayong and for sharing your wonderful experience with us. We trust that the modern comforts of your room and the fresh flavors of our local seafood provided the perfect blend of relaxation and discovery for your family. It is truly heartening to know that our Kids’ Club allowed you the well-deserved peace of mind to enjoy our facilities to the fullest. Knowing that you would happily recommend us is the greatest complement our team could receive. We look forward to the privilege of welcoming you and your family back for another memorable retreat by the sea. With warmest regards, Mercure Rayong Lomtalay Villas & Resort,

Perfect Stay by the Sea

Примечание: Tripadvisor 5.0/5

Gojourneyyoung Реальные отзывы TripAdvisor

The place is incredibly comfortable with all the facilities I needed. It’s close to the beach and has everything just like a full-service hotel. I’ll definitely come back again.

Dear Valued Guest, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay by the sea and found everything comfortable and convenient 🌊💛. We look forward to welcoming you back again soon for another perfect stay! 🐾 Sincerely, Mercure Rayong Lomtalay Villas & Resort,

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Другие интернет-пользователи оценили наш отель

  • 634 Отзывов 7.9/10 Расположение
  • 1 189 Отзывов 7.2/10 Номер
  • 1 116 Отзывов 7.9/10 Сервис
  • 499 Отзывов 9.3/10 Атмосфера
  • 477 Отзывов 6.8/10 Чистота
  • 441 Отзывов 8.4/10 Пляж
  • 379 Отзывов 8.4/10 Завтрак
  • 177 Отзывов 5/10 Соотношение цены и качества

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