科钦信息园区诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.0/5 864 评论

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描述

酒店其他优惠

  • 在当地和国际美食荟萃的 The Square 餐厅用餐。

  • Dine at The Square, a perfect mélange of local and international cuisine

  • 128 modern guest rooms with connecting rooms available

  • 多功能会议场所可容纳多达 200 位客人

  • 附近的企业有 TCS、Cognizant、Wipro、IBS 软件服务、毕马威、安永等

我们的客房

酒店位置

科钦信息园区诺富特酒店

卡卡纳德
682030 科钦
印度

GPS:10.01525, 76.362833

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE SQUARE

全球自助美食概念,提供精致丰富的美食选择。我们的招牌菜肴有手工面条、意大利面条、烧烤和烤肉串、现做披萨、酷圣石冰淇淋,以及亚洲、欧洲和印度特色菜

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  864 评论

TripAdvisor 评级  5.0/5  1,316 评论

Pathetic service

Tripadvisor 评级 1.0/5

Discover38448414942 经 TripAdvisor 认证的评论

Novotel kochin is a business hotel with most unprofessional, badly trained and highly unorganised Front desk. Actually I felt sorry for those youngster who were standing and pretending to be Front desk managers at a Five star hotel when they have no clue what they are doing.. sadly no one to guide them.. I was getting late for my flight and was unable to book cab (dnt why may be because of the remote location or being Sunday). So requested front desk if they can arrange a cab. Front desk Person didn’t even blink and just said No. Had to ask hotel security guards for help, they were so kind to arrange the auto to reach on time. Thanks to those two kind men. Coming to hospitality- Pathetic hospitality, had to call 4 times to restaurant and house keeping to get in room dining menu.. which took them exactly one hour to bring. Upon trying to inform the front desk- every time response was “ will forward your request to concern department”… @Novotel kochin is a joke on the name of 5star. Been a loyal customer @ Taj hotels, I did a mistake of staying there. @Novotel learn something about hospitality and customer care from some good hotel groups.

Worst experience of my trip in kerala

Tripadvisor 评级 1.0/5

Culture36067806464 经 TripAdvisor 认证的评论

I recently had a very disappointing experience with a staff member named Akra. Akra's behaviour was both unprofessional and disrespectful. He lied about the room rates and gave me higher rates. Pls check the site rates and book directly from the site rather than direct booking. I was quite taken aback by their attitude, as it completely detracted from my overall experience. I hope that this feedback can be used to improve customer service in the future."

Claps for the Housekeeping Team

Tripadvisor 评级 5.0/5

chelsibhanarkar 经 TripAdvisor 认证的评论

Amazing property. The staff is quite courteous and helpful. Harijith from housekeeping cleaned our room which was messed up badly. The staff at the buffet was quite helpful and understanding. We had a 3 day stay and we enjoyed staying at the property. Would recommend it to everyone.

The average review

Tripadvisor 评级 3.0/5

Lijisaji 经 TripAdvisor 认证的评论

It was good and all but the thing is a bit more luxurious facilities could have been provided and more varieties of delicacies and all but it is still ok and all but the problem is the delicacies and all I comment that the facilities are good enough but some issues are there

Novotel Bar

Tripadvisor 评级 5.0/5

318karank 商务住宿 - 经 TripAdvisor 认证的评论

A nice cozy bar with nice and strong cocktails. Jishnu made some amazing cocktails which did more than the job required and Dhruvan was a really nice and funny host. Definitely would recommend this place fir a fun chill night . Cheers to all visiting

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其他网络用户评价我们的酒店

  • 228 评论 8.1/10 位置
  • 730 评论 7.1/10 房间
  • 1,286 评论 8.4/10 服务
  • 11 评论 8/10 上网
  • 327 评论 5.5/10 清洁度
  • 159 评论 7.5/10 早餐

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客户意见评级 (ALL 评级) 4.3/5 (557 评论)

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