Novotel Kochi Infopark 5 stelle

Giudizio clienti (Valutazione ALL) 4.0/5 939 recensioni

Novotel Kochi Infopark - Image 1
Novotel Kochi Infopark - Image 2
Novotel Kochi Infopark - Image 3
Novotel Kochi Infopark - Image 4

Descrizione

I plus dell'hotel

  • Cenate al The Square, una combinazione perfetta di piatti locali e internazionali.

  • Dine at The Square, a perfect mélange of local and international cuisine

  • 128 modern guest rooms with connecting rooms available

  • Versatili spazi per riunioni in grado di accogliere fino a 200 ospiti

  • Nei pressi di aziende quali TCS, Cognizant, Wipro, IBS, Software Services, KPMG, E&Y

Le nostre sistemazioni

Posizione dell'hotel

Novotel Kochi Infopark

Kakkanad
682030 KOCHI
India

Coordinate GPS:10.01525, 76.362833

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

THE SQUARE

Un concept globale a buffet con un'ottima scelta di piatti. Viziatevi con i nostri piatti caratteristici di tagliatelle fatte a mano, pasta, grigliate e spiedini, pizze cotte nel forno a legna, gelati e specialità asiatiche, europee e indiane

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.0/5  939 recensioni

Giudizio TripAdvisor  5.0/5  1.306 recensioni

Never ever try this place

Punteggio Tripadvisor 1.0/5

vimal P Per affari - Recensione certificata TripAdvisor

Pathetic check in experience ever. 30 minutes we waited for a normal check in process. The key was not working and I had to come down twice and the engineer came down to fix the issue. They didn't change the room as requested and I had to literally waste more than an hour just to get inside the room with a working key and lock. The response from the front desk manager is pathetic. Novotel management needs to train them on empathy and customer engagement. Such poor attitude from the team and I will definitely not recommend anyone to try this hotel. Worst ever experience

Relaxing weekend at Novotel Kochi

Punteggio Tripadvisor 5.0/5

Venture45586208722 Recensione certificata TripAdvisor

Excellent hospitality.... Relaxing stay and great food...firendly staff who are always available.. Breakfast and dinner menu was perfect and had good variety... Will definitely come back nexttime.... Pool was neat and clean. Kids had a great time

Mixed Experience at Novotel Infopark Cochin

Punteggio Tripadvisor 5.0/5

Harijothei N Recensione certificata TripAdvisor

My recent stay at Novotel Infopark Cochin was a blend of comfort and minor disappointments. The hotel offers a very comfortable and cozy environment, which was perfect for relaxation after a busy day. The room itself was well-appointed and provided a pleasant retreat. The amenities were modern and contributed to a relaxing stay, meeting the expectations of a 5-star property. However, one area that could be improved is the breakfast menu. While the quality was satisfactory, as a guest accustomed to the offerings of other 5-star hotels, I felt there could have been more variety and innovation in the breakfast choices. As an ALL member and hotelier, I was a little disappointed with the hotel's policy regarding late checkout requests. Despite the hotel running at low occupancy, I encountered resistance when requesting a late checkout, and eventually had to pay half-day charges for just a few extra hours. I believe that such requests should be given more consideration, especially for Silver members and above, to enhance guest satisfaction and loyalty. Despite these minor setbacks, the overall experience at Novotel Infopark Cochin was quite positive. I would like to give special recognition to Pragathi and Reena at the reception, who provided excellent service and made my stay more enjoyable. In conclusion, Novotel Infopark Cochin offers a comfortable and pleasant stay with some areas for improvement in service policies. With a more flexible approach to late checkout requests and perhaps a more varied breakfast menu, the hotel could elevate its guest experience even further.

Schöner Familienurlaub, gerne wieder!

Punteggio Tripadvisor 5.0/5

Jpastana In famiglia - Recensione certificata TripAdvisor

Wir haben einen kurzen Familienurlaub mit den Kindern in Kochi hier verbracht und dabei den Hotelaufenthalt sehr genossen! Moderne, saubere und angenehme Zimmer! Service und Personal waren außergewöhnlich freundlich und hilfsbereit und sind mehrfach auch die „Extra-Meile“ für uns gegangen; vor allem Suchi vom Empfang! Wir würden jederzeit wiederkommen!

Dear Jpastana, Thank you very much for your kind review of our hotel! We are delighted that you enjoyed your family vacation with us and appreciated our modern, clean, and pleasant rooms. It is wonderful to hear that our service and staff were exceptionally friendly and helpful, especially Suchi from the reception. We would be pleased to welcome you again in the future. Yours sincerely, Gayatri BIST General Manager

El staff de servicio hace la diferencia en una excelente manera

Punteggio Tripadvisor 4.0/5

Carol C Per affari - Recensione certificata TripAdvisor

El hotel tiene una excelente ubicación, está un poco descuidado por ejemplo llovió fuerte y se metió el agua al restaurante, el pasillo del piso 1 huele como a viejo, el cuarto tenía un olor como a qué el aire acondicionado tiene mucho tiempo sin un mantenimiento adecuado, a pesar de eso la experiencia fue inmejorable, el staff de meseros se lo desean muchos restaurantes de mayor categoría, esos muchachos personifican lo que es un excelente servicio al cliente, además de ser muy agradables, siempre sonrientes, atentos y sumamente educados. Me hospedé por 18 días y me sentí en casa, éstos muchachos hicieron la diferencia. Ojalá la gerencia valore muy bien ese talento tan valioso que tiene y se les recompense su excelente trabajo y servicio.

Dear Carol , Thank you for your kind review of Novotel Kochi Infopark. We are delighted to hear that our staff provided exemplary service during your stay, and we share your sentiment that they are a valuable asset to our team. At Novotel Kochi Infopark, we strive to provide the highest quality service to all our guests. We continually strive to improve our facilities so that we can ensure the best possible experience for all visitors. We take all customer feedback very seriously and will take all necessary steps to ensure that the issues you mentioned are addressed with the highest priority. Once again, thank you for sharing your comments with us, and we hope that you will choose Novotel Kochi Infopark for your hospitality needs in the future. Sincerely, Gayatri BIST General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 202 recensioni 8.2/10 Posizione
  • 728 recensioni 6.7/10 Camera
  • 1.123 recensioni 7.9/10 Servizio
  • 15 recensioni 9/10 Internet
  • 309 recensioni 5.2/10 Pulizia
  • 165 recensioni 7.4/10 Colazione

Implementato da Trustyou

Nostre ulteriori strutture nelle vicinanze

ibis Kochi City Centre 3 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 (629 recensioni)

A 9.557 km

Scopri l'hotel
Tutti i nostri hotel a Kochi