Novotel Kochi Infopark 5 stelle

Giudizio clienti (Valutazione ALL) 4.0/5 864 recensioni

Miglior prezzo
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Novotel Kochi Infopark - Image 1
Novotel Kochi Infopark - Image 2
Novotel Kochi Infopark - Image 3
Novotel Kochi Infopark - Image 4
Kakkanad, 682030 KOCHI, India

Descrizione

I plus dell'hotel

  • Cenate al The Square, una combinazione perfetta di piatti locali e internazionali.

  • Dine at The Square, a perfect mélange of local and international cuisine

  • 128 modern guest rooms with connecting rooms available

  • Versatili spazi per riunioni in grado di accogliere fino a 200 ospiti

  • Nei pressi di aziende quali TCS, Cognizant, Wipro, IBS, Software Services, KPMG, E&Y

Le nostre sistemazioni

Posizione dell'hotel

Novotel Kochi Infopark

Kakkanad
682030 KOCHI
India

Coordinate GPS:10.01525, 76.362833

Telefono
Fax +91 484 676 6600

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

THE SQUARE

Un concept globale a buffet con un'ottima scelta di piatti. Viziatevi con i nostri piatti caratteristici di tagliatelle fatte a mano, pasta, grigliate e spiedini, pizze cotte nel forno a legna, gelati e specialità asiatiche, europee e indiane

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.0/5  864 recensioni

Giudizio TripAdvisor  5.0/5  1.316 recensioni

Pathetic service

Punteggio Tripadvisor 1.0/5

Discover38448414942 Recensione certificata TripAdvisor

Novotel kochin is a business hotel with most unprofessional, badly trained and highly unorganised Front desk. Actually I felt sorry for those youngster who were standing and pretending to be Front desk managers at a Five star hotel when they have no clue what they are doing.. sadly no one to guide them.. I was getting late for my flight and was unable to book cab (dnt why may be because of the remote location or being Sunday). So requested front desk if they can arrange a cab. Front desk Person didn’t even blink and just said No. Had to ask hotel security guards for help, they were so kind to arrange the auto to reach on time. Thanks to those two kind men. Coming to hospitality- Pathetic hospitality, had to call 4 times to restaurant and house keeping to get in room dining menu.. which took them exactly one hour to bring. Upon trying to inform the front desk- every time response was “ will forward your request to concern department”… @Novotel kochin is a joke on the name of 5star. Been a loyal customer @ Taj hotels, I did a mistake of staying there. @Novotel learn something about hospitality and customer care from some good hotel groups.

Worst experience of my trip in kerala

Punteggio Tripadvisor 1.0/5

Culture36067806464 Recensione certificata TripAdvisor

I recently had a very disappointing experience with a staff member named Akra. Akra's behaviour was both unprofessional and disrespectful. He lied about the room rates and gave me higher rates. Pls check the site rates and book directly from the site rather than direct booking. I was quite taken aback by their attitude, as it completely detracted from my overall experience. I hope that this feedback can be used to improve customer service in the future."

Claps for the Housekeeping Team

Punteggio Tripadvisor 5.0/5

chelsibhanarkar Recensione certificata TripAdvisor

Amazing property. The staff is quite courteous and helpful. Harijith from housekeeping cleaned our room which was messed up badly. The staff at the buffet was quite helpful and understanding. We had a 3 day stay and we enjoyed staying at the property. Would recommend it to everyone.

Schöner Familienurlaub, gerne wieder!

Punteggio Tripadvisor 5.0/5

Jpastana In famiglia - Recensione certificata TripAdvisor

Wir haben einen kurzen Familienurlaub mit den Kindern in Kochi hier verbracht und dabei den Hotelaufenthalt sehr genossen! Moderne, saubere und angenehme Zimmer! Service und Personal waren außergewöhnlich freundlich und hilfsbereit und sind mehrfach auch die „Extra-Meile“ für uns gegangen; vor allem Suchi vom Empfang! Wir würden jederzeit wiederkommen!

Dear Jpastana, Thank you very much for your kind review of our hotel! We are delighted that you enjoyed your family vacation with us and appreciated our modern, clean, and pleasant rooms. It is wonderful to hear that our service and staff were exceptionally friendly and helpful, especially Suchi from the reception. We would be pleased to welcome you again in the future. Yours sincerely, Gayatri BIST General Manager

El staff de servicio hace la diferencia en una excelente manera

Punteggio Tripadvisor 4.0/5

Carol C Per affari - Recensione certificata TripAdvisor

El hotel tiene una excelente ubicación, está un poco descuidado por ejemplo llovió fuerte y se metió el agua al restaurante, el pasillo del piso 1 huele como a viejo, el cuarto tenía un olor como a qué el aire acondicionado tiene mucho tiempo sin un mantenimiento adecuado, a pesar de eso la experiencia fue inmejorable, el staff de meseros se lo desean muchos restaurantes de mayor categoría, esos muchachos personifican lo que es un excelente servicio al cliente, además de ser muy agradables, siempre sonrientes, atentos y sumamente educados. Me hospedé por 18 días y me sentí en casa, éstos muchachos hicieron la diferencia. Ojalá la gerencia valore muy bien ese talento tan valioso que tiene y se les recompense su excelente trabajo y servicio.

Dear Carol , Thank you for your kind review of Novotel Kochi Infopark. We are delighted to hear that our staff provided exemplary service during your stay, and we share your sentiment that they are a valuable asset to our team. At Novotel Kochi Infopark, we strive to provide the highest quality service to all our guests. We continually strive to improve our facilities so that we can ensure the best possible experience for all visitors. We take all customer feedback very seriously and will take all necessary steps to ensure that the issues you mentioned are addressed with the highest priority. Once again, thank you for sharing your comments with us, and we hope that you will choose Novotel Kochi Infopark for your hospitality needs in the future. Sincerely, Gayatri BIST General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 228 recensioni 8.1/10 Posizione
  • 730 recensioni 7.1/10 Camera
  • 1.286 recensioni 8.4/10 Servizio
  • 11 recensioni 8/10 Internet
  • 327 recensioni 5.5/10 Pulizia
  • 159 recensioni 7.5/10 Colazione

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Nostre ulteriori strutture nelle vicinanze

ibis Kochi City Centre 3 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 (557 recensioni)

A 9.557 km

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.