Pullman Adelaide bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 4.267 ulasan

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Pullman Adelaide - Image 1
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Pullman Adelaide - Image 4
16 Hindmarsh Square, 5000 ADELAIDE, Australia

Deskripsi

Keistimewaan hotel

  • Indoor Swimming Pool, Spa, Sauna, and Fitness Centre.

  • Concierge, valet, accessible rooms, and free Wi-Fi available.

  • Newly refurbished Suites have views over Hindmarsh Square and Adelaide Hills.

  • Conference Floor located on the top floor with views over the Adelaide Hills.

  • CBD location-a short walk from shopping, dining, the National Wine Centre, and more.

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Lokasi hotel

Pullman Adelaide

16 Hindmarsh Square
5000 ADELAIDE
Australia

GPS:-34.9233, 138.6065

Telepon
Fax +61 8 8206 8800

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

PARC Brasserie & Bar

PARC offers the European bar & brasserie experience with the flavour of Europe. Our menu offers a variety of European options which will provide an experience that matches those offered on the famous regions of Europe.

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Peringkat ALL  4.5/5  4.267 ulasan

Peringkat TripAdvisor  4.5/5  2.386 ulasan

Sertifikat keunggulan 2024

All Wonderful sans One

Catatan Tripadvisor 4.0/5

Sistarazzi Ulasan TripAdvisor tersertifikasi

My partner and I stayed at the Pullman recently, from the 23 – 26 November, 2024. We stay there quite regularly, and I have personally been a loyal customer for numerous years. Most of the staff there truly look after you and treat you with such kindness, care and nothing is too much trouble. We would like to mention the following people and offer them gratitude for their wonderful service – Rohan at breakfast time, Jenny who makes awesome coffee at breakfast, Jason, Clemont, and Georgia and Rohan on the desk, were all fantastic. The concierge crew are all such wonderful gentleman also. We love you JB, Christophe and David! Thank you so much for always being so awesome. Special thanks also to Adrian, who made sure we had a lovely dinner there. We were a little apprehensive to be there in the evenings as one of the bar staff (who may have been the evening bar manager) was quite rude to us and so we weren’t comfortable to go there. This was out of the ordinary and not the kind of courteous service we have always experienced and known at the Pullman. Thank you so much Adrian (and Georgia!) for restoring our faith and making sure we were really looked after. It was also great to see a sommelier in the restaurant – Toby was extremely helpful and knowledgeable. We really enjoyed our conversations with you. Vandro, at the bar, was amazing with his great service to us as well, and certainly made up for the other guy. The chefs are always awesome. On our previous visit, Sodhat (?), or I believe his nickname is ‘Diago’ came out to talk with us and looked after us like royalty. Thank you! Thank you also to Stella, who had just come on board the team. You made us feel very welcomed as well. And last but not least, the lovely Boman in the club lounge has always been the hospo star there – thank you so much dear Boman.

Fine but not 5 star

Catatan Tripadvisor 3.0/5

Napen01 Ulasan TripAdvisor tersertifikasi

Would definitely agree with previous reviews that I did not find this a 5 star hotel. Lobby looked the part but rooms were your average, clean & modern rooms you'd expect in any decent hotel chain. Our room annoyingly had a rattly air con unit and the "cold tap" was always more than lukewarm which isn't great when they promote this as their drinking water.  The filtered water station at the pool was also more warm than cold. Our room also had a pet hate of mine of only one bedside table and plug point in the room and no comfortable chair/ mini sofa. There was also 2 occasions when the empty refillable bathroom products were not refilled by housekeeping. I this would be a perfectly fine hotel for a night or 2 but was a bit of a slog for a full week, space wise & convenice-wise. Unfortunately, don't think I'd stay here again given other options in Adelaide.

Not FIVE STAR and NOT as expected.

Catatan Tripadvisor 3.0/5

Trevor S Ulasan TripAdvisor tersertifikasi

There's something that has changed with Accor, and this is another prime example, sadly not the first time I expereienced this from All.com We received a lovely greeting at Reception upon arrival as an an All.com member. Very prompt and easy check-in as all my details are on file. As a Sydney Radio Broadcaster, I had been up since 3AM. Our flight was delayed so I just wanted a beverage, a nightcap, before bedtime. I was certainly too exhausted to be sitting in the the Parc Bar in the hotel making social chit-chat, so I requested a small bucket of ice for the room so I could partake in my Duty Free bottle of whiskey, it was no problem for them - it was wonderful and quick service. Then upon checking, I was surprised that there was no FREE bottled water at the mini bar, nor in the bathroom. I thought this was odd for a so-called FIVE STAR Pullman Hotel. Now, I have been to Adelaide many time. Even my friends have bottled or filtered water because they cannot drink the water. Luckily I still had enough bottled water from our inbound flight on Qantas. The following morning, I advised that the tiny amount of UHT Milk was not enough for two people for two nights, the response: "We will bring you some more" ... I did not arrive The following night we called Reception at 4:15pm and requested another small bucket of ice. At 4:45pm it had not arrived so I called again. 5:15pm still nothing! Called reception: "Oh sorry sir, we have not (sic) ice tonight" Response from me: "OK, but you did not think to call and tell me"? BTW - Upon check out this morning, the milk had still not arrived. Frontline staff are charming and courteous, but they are being let down by the back end of Accor F&B and House Keeping IT'S A LOVELY HOTEL IN A SUPERB LOCATION, just don't expect five star service.

TrevorsF9406AJ Thank you for taking the time to review your stay with us and please allow me to express my sincere apologies. I would welcome you to contact me directly on Llewellyn.Wyeth@accor.com for further discussion. We welcome all feedback and I thank you for taking the time to share here on TripAdvisor. We will certainly review our Room Service operations to ensure that your experience is not repeated. Once again our apologies. Yours Sincerely, Llewellyn Wyeth General Manager

A factory of a hotel with location redeeming feature

Catatan Tripadvisor 3.0/5

69albertz Ulasan TripAdvisor tersertifikasi

We went for a superior room with balcony. A waste of money as on 3rd floor little view over hotel entrance and a lot of screaming kids running the corridor. Room also didn't smell the freshest and rather dark with bland decor. Felt like a very busy hotel with the full range of Coach parties, business men and families. 10 min queue just to get into breakfast and coffee took 15 min from order. Choice rather limited. Location was good although arriving by car and unloading can be stressful at peak periods as limited space for cars by entrance.

69albertz Thank you for your review here on Trip Advisor and please accept our apologies that your experience was not what you expected. Please be assured we will use your review to further improve our offering. Kind Regards Llewellyn Wyeth General Manager

NOT 5 star.

Catatan Tripadvisor 1.0/5

Flying_Kangaroo1 Bisnis - Ulasan TripAdvisor tersertifikasi

Another Accor property classified well above its actual offering. This is a Grand Mercure at best. Think Sofitel Gold Coast definitely not a Sofitel and this is definitely not a 5 star Pullman. In room dining terrible Staff at breakfast have an antiquated system of registering guests for breakfast! Where is your guest list? I had to remind the same people each morning I was platinum and yet still breakfast appeared on my final bill. No fresh berries, no smoked salmon 5 star you say?? Novotel level breakfast. The lounge is a joke. It’s more a modern cafeteria. Bench seating and a cold rolled middle area. The lounge attendant is dry and boring. He also pack up everything early. The coffee machine was taken away for a few days and I had to ask for it. Happy hour food is pathetic and cheap. No breakfast here either. The lounge is on the ground floor next to front desk so expect to hear lots of noise and kids screaming. That said kids were allowed entry into the lounge despite alcohol restrictions?? Rooms are the most depressing decor I have ever encountered. Doors slam loud and walls rattle type of hotel. Other than location nothing redeeming here. Stay at Playford or intercontinental if you want a genuine 5 star. Adelaide Pullman are delusional if they think they are.

flying_Kangaroo1 Thank you for taking the time to review your stay here on Trip Advisor and please accept our sincerest apologies that your stay was not up to your or our expectations. I would welcome a direct line to discuss this further directly with you in order for us to learn from your experience. Please contact me on Llewellyn.Wyeth@accor.com Yours Sincerely Llewellyn Wyeth General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

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