阳朔悦榕庄酒店 5 星

Tripadvisor 评级 5.0/5 12,344 评论

阳朔悦榕庄酒店 - Image 1
阳朔悦榕庄酒店 - Image 2
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168 Zhengdong Street Fuli Town, Guilin City Guangxi Province, 541905 阳朔, 中国

描述

酒店其他优惠

  • 水疗保健中心

  • 设备齐全的健身中心

  • 可俯瞰漓江壮丽景色的游泳池

  • Bamboo Rafting

  • 会议设施

我们的客房

酒店位置

阳朔悦榕庄酒店

168 Zhengdong Street Fuli Town, Guilin City Guangxi Province
541905 阳朔
中国

GPS:24.785613, 110.55381

电话
传真 +86 773 322 8888

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  5.0/5  12,344 评论

Amazing hospitality and service!

Tripadvisor 评级 5.0/5

Momentsofpleasure1 经 TripAdvisor 认证的评论

We booked for a room with river view but after check in, we were shocked to have a suite facing garden with two ugly construction objects ! At the front desk, Ms Sophia Liang listened to my complaints patiently, and after a bit of time, she was able to handle our situation with true hospitality! We were able to receive an amazing upgrade ,along with our friends, to a beautiful two bedroom villa that faces the river and mountains! That evening, Ms Liang even drove us personally to the villa to make sure we were satisfied with our accommodations prior to moving over! I am truly impressed with her hospitable service! She has given us Five star service deserving of praise!

Dear valued guest, thank you for taking time to share your feedback. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back to Banyan Tree Yangshuo.

Poorly managed premium resort

Tripadvisor 评级 2.0/5

Christine L 家庭住宿 - 经 TripAdvisor 认证的评论

This resort is badly managed. Premium resort price and amenities with budget hotel services. Location is nice, but terrible traffic in and out of hotel due to congestion. Many staff seem to be poorly trained new recruits. Activities offered by the hotel are charged at much higher prices than local standards (3x), yet services provided don’t match the hefty fees they charge as hotel outsources contractors for these activities without proper quality control or basic training. Breakfast choices are great, but again breakfast room is badly management. It felt like a war zone during peak dining hours - loud and chaotic as angry guests complaining why they had to queue for breakfast while there were still many vacant seats inside. Overall we are very disappointed, especially considering it’s a Banyan Tree resort.

Dear Guest, thank you for choosing Banyan Tree Yangshuo and taking time to give us a review. We are very sorry for the problems you reported and the inconvenience caused to you during your stay. We has reported your feedback to the relevant departments, and will continue to supervise and train to provide a better level of service. We sincerely look forward to welcoming you back, we will provide you with a more comfortable stay experience, and wish you a happy life!

Expensive yet not to standard

Tripadvisor 评级 1.0/5

Tannker 家庭住宿 - 经 TripAdvisor 认证的评论

Check in service staff was brief and never share much info about the hotel. Bedding was not thoroughly cleaned was bitten by bed bug. Free photo service provided by hotel but photographer was not professional. Hotel staff ask for good review in exchange to give you better service and offer.

Dear Guest, thank you very much for choosing Banyan Tree Yangshuo and taking the time to give us a review. We strive for continuous improvement and hope to provide every customer with a high-level experience. Your feedback has been shared with management and relevant departments as our direction for rectification and improvement. We sincerely looking forward to meeting you again in the future, we will provide you with a more comfortable stay experience, and wish you a happy life!

Lovely hotel

Tripadvisor 评级 5.0/5

Hellary z 经 TripAdvisor 认证的评论

My family and I had a wonderful time at the banyan tree hotel in Yangshuo. The location, right by the river, offered stunning views of the mountains and an enchanting light show. Hotel provided plenty of dining options, catering to both Chinese and Western tastes. Our room was comfortable, with a cozy bed and modern amenities. The gym was well-equipped, and although the swimming pool was lovely.

Dear valued guest, thank you for taking time to share your feedback. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back to Banyan Tree Yangshuo.

Nice hotel 🏨

Tripadvisor 评级 5.0/5

Anthony C 经 TripAdvisor 认证的评论

The hotel is located in the perfect spot .The hotel room is clean, the beds and pillows are very comfortable. The shower has great water pressure and bathroom is very clean. The front desk people are friendly, helpful and extremely efficient. The lovely concierge always greeted us as we walked in and out of the hotel. The food was good and it had a variety of western and traditional food.

Dear valued guest, thank you for taking time to share your feedback. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back to Banyan Tree Yangshuo.

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。