Banyan Tree Vabbinfaru

Dear Ms. Anna Francesca, It was an absolute pleasure to welcome you back to Banyan Tree Vabbinfaru Maldives. We sincerely hope you had a safe and comfortable journey home. Your continued loyalty and support mean the world to us, and we are truly delighted that you enjoyed your third stay. Guests like you are at the heart of our success, especially in the highly competitive landscape of the Malé Kaafu Atoll. Your kind words serve as a great source of motivation for our team. I will personally share your compliments with them, especially Rajesh; they will be thrilled to receive your recognition. It is heartwarming to know that you appreciated the upgrades. None of this would have been possible without your unwavering support, loyalty, and valuable feedback, which continuously inspire us to create unforgettable holiday experiences while preserving our island’s authentic natural beauty—without overwater villas. Once again, thank you for making Banyan Tree Vabbinfaru Maldives your home away from home. We look forward to welcoming you back for another memorable stay. Best personal regards, Hery Kuswoyo General Manager

Dear Valued Guest (G9104QRfrancescad), Thank you for choosing Banyan Tree Vabbinfaru Maldives for your holidays. We are truly honored to have been part of your quick getaway and deeply appreciate you sharing your experience. While we strive daily to deliver exceptional service, it is truly gratifying to see our efforts recognized. Your positive review means the world to us, and we have shared your kind words with the entire team; they would be overjoyed to have been recognized graciously. Your feedback means a lot to us. It brings us great joy to know that you enjoyed the well-deserved relaxation our resort offers. We sincerely value the opportunity to serve you and look forward to welcoming you back to your home away from home. Best personal regards, Hery Kuswoyo General Manager

Dear Mr. Andrea R., It was a true pleasure hosting you at Banyan Tree Vabbinfaru Maldives, and we hope you had a safe and comfortable journey home. We sincerely appreciate your continued support and for choosing our resort once again. Loyal guests like you play a vital role in our success, especially in the highly competitive Male Kaafu Atoll. Your feedback is invaluable as we continuously strive to enhance our service standards and guest experience. We’re delighted to hear that you enjoyed our resort’s offerings and the quality of our products and services. Dining Options Our menu is carefully designed to offer an authentic Maldivian experience while providing a diverse selection of dining choices. While Western cuisine—including grills at Sangu Garden—remains a key part of our offerings, we have expanded our menu with additional Asian flavors, such as Japanese and Thai dishes, based on guest feedback requesting greater variety. Given our resort’s unique size and setup, we are proud to offer four dining outlets and a bar, whereas many resorts of similar size typically have only one restaurant and a bar. Additionally, we provide a dine-around package, allowing guests to enjoy meals at our sister property for an enhanced culinary experience. We sincerely apologize if this option was not communicated to you during your stay. Our culinary team is always happy to accommodate personalized meal requests, and we trust that your preferences were well taken care of throughout your visit. To ensure guests are informed, we share details about our dining concept via our website, in-room TV, QR codes, check-in briefings, and through our travel agencies and partners. Supplementary Charges Supplementary charges are clearly outlined during the reservation process, included in booking confirmations, and available on our website. However, we understand that these details may sometimes be overlooked. To improve transparency, we recently updated our menu format, including our iPad menu, which now distinctly separates meal package inclusions from items with supplementary charges. We truly appreciate your feedback and have shared it with the relevant departments for further review. We sincerely apologize for any inconvenience and will continue refining our guest experience. It was an honor to serve you, and we look forward to welcoming you back to our little paradise in the Maldives—your home away from home. Thank you once again for sharing your experience with us. Sincerely, Hery Kuswoyo General Manager

Dear Ms. Monica, We hope this message finds you and your family are well and that you arrived home safely. It was truly an honor to host you at Banyan Tree Vabbinfaru Maldives for a refreshing escape from the hustle and bustle of city life. We sincerely thank you for taking the time to share your experience with us. Your feedback is invaluable as we continuously strive to elevate our service standards and ensure every guest's satisfaction. We are thrilled to hear that you, enjoyed the offerings at both of our resorts and appreciated the quality of our products and services, and I will personally share your kind compliments with the entire team; they would be overjoyed to have been recognized in such a gracious manner. It’s wonderful to know that you also had a memorable experience visiting our sister property, Dhawa Ihuru Maldives. It was a pleasure to serve you, and we deeply value the trust you place in us. We look forward to welcoming you back soon to your home away from home. Warm regards, Hery Kuswoyo General Manager

Dear Ms. Mariam, It was a true pleasure to welcome you back to Banyan Tree Vabbinfaru Maldives. We hope you had a smooth and comfortable journey home. Your continued loyalty and support mean the world to us, and we are delighted to hear that you had another enjoyable stay. Guests like you play a vital role in our success, especially in the dynamic and competitive landscape of the Malé Kaafu Atoll. Your kind words are a great source of motivation for our team as we strive to enhance our service standards. I will personally share your compliments with them—they will be truly honored by your recognition. Once again, thank you for choosing Banyan Tree Vabbinfaru Maldives as your home away from home. We look forward to welcoming you back for another memorable experience. Best personal regards, Hery Kuswoyo General Manager