博罗沃厄里克瑟斯酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 891 评论

博罗沃厄里克瑟斯酒店 - Image 1
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博罗沃厄里克瑟斯酒店 - Image 3
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描述

酒店其他优惠

  • 俯瞰 Schuchie 湖

  • 国家公园的树林环绕在您的左右

  • 在保健和水疗中心有效放松、享受生活

我们的客房

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客房 1

酒店位置

博罗沃厄里克瑟斯酒店

Schuchye 湖东南部, 50 号楼, 阿克莫拉地区
021700 休钦斯克
哈萨克斯坦

GPS:52.97382898, 70.24152875

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  891 评论

TripAdvisor 评级  4.1/5  258 评论

Very Nice Lakeside Resort Complex

Tripadvisor 评级 5.0/5

jenedc2016 经 TripAdvisor 认证的评论

Dear Guest, Thank you for your detailed and thoughtful review of your recent stay at Rixos Borovoe. We are delighted that you enjoyed your three-night stay and appreciated our stylish and modern facilities, especially your room with the lake view and our various dining options. Your kind comments about the Silk Way restaurant and the bar are truly appreciated, and we’re glad you had a chance to experience the flavors of Central Asia and Russia in such a scenic setting. We are pleased that you found the hotel’s location and amenities, like the indoor pool, saunas, and lake beaches, to your liking. It’s wonderful to hear that you enjoyed some quiet time on the beach and at our outdoor terraces, away from the crowds. Your feedback regarding breakfast and the pool area is helpful, and we are glad the posted signs assisted you in avoiding the busiest times. Thank you again for choosing Rixos Borovoe. We look forward to welcoming you back for another memorable stay in the future! Warm regards, Rixos Borovoe Team

Shaky start, great finish

Tripadvisor 评级 4.0/5

Guide636185 经 TripAdvisor 认证的评论

Dear Catherine, Thank you for taking the time to share your detailed feedback with us. I am truly sorry to hear about the issues you encountered during your stay, particularly with the room flooding and the subsequent handling of the room change. This is certainly not the level of service we strive to provide, and I apologize for the inconvenience and frustration this caused you. I appreciate your patience and understanding, and I am glad that the issue was eventually resolved, albeit not as smoothly as it should have been. Your feedback regarding the communication and service standards has been noted, and I assure you that we will be addressing this with our team to improve our processes and training. I am pleased to hear that you enjoyed the comfort, cleanliness, and quietness of our hotel, as well as the delicious food at the Summer Cafe, the Chalet, and the Sunset Terrace. It’s wonderful to know that our staff, especially Umida, provided you with impeccable service. Your kind words about our General Manager, Jesper Francl, are much appreciated.Mr. Francl and our entire team are committed to ensuring our guests have a pleasant stay, and your acknowledgment of his efforts means a lot to us. We are grateful for your constructive criticism and your positive remarks. We hope to have the opportunity to welcome you back and provide you with a flawless experience in the future. Best regards, Victoria Svetlitskaya Guest Relations Manager

Hotel rixod borovoe

Tripadvisor 评级 5.0/5

backpack124 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Guest, Thank you very much for a high score, we do appreciate receiving comments from our dear guests. I hope that your stay was wonderful and memorable. We are looking forward to welcoming you back to Rixos Borovoe! Sincerely, Jesper Francl General Manager

Close to bliss in Burabai

Tripadvisor 评级 4.0/5

Guide636185 经 TripAdvisor 认证的评论

Dear Guest, Thank you for taking the time and trouble to complete a survey following your recent stay. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. At Rixos Hotels, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jesper Francl General Manager

PERFECT

Tripadvisor 评级 5.0/5

643saidaa 经 TripAdvisor 认证的评论

Dear Saida, We very much appreciate your comments regarding your stay at the Rixos Borovoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jesper Francl General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 529 评论 9.7/10 位置
  • 529 评论 9.1/10 房间
  • 2,462 评论 9.6/10 服务
  • 1,276 评论 9.6/10 食物
  • 355 评论 9.5/10 设施
  • 307 评论 9.6/10 氛围
  • 306 评论 9.4/10 运动休闲
  • 267 评论 9.1/10 清洁度

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