Rixos Premium Göcek Adult Only +13 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,998 件のレビュー

Rixos Premium Göcek Adult Only +13 - Image 1
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Rixos Premium Göcek Adult Only +13 - Image 3
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Göcek Mah.Sahil Yolu Cad., P.K 48310, Fethiye/Mugla, 48310 MUGLA, トルコ

説明

ホテルのその他の情報

  • Adult only concept

  • Amazing location

  • Wedding & Honeymoon

  • Complimentary yacht tour

  • Easy access to airport

当ホテルの客室

客室

Deluxe Room - Accessible

非契約写真

  • 2 人/最大
  • 45 m² / 484 sq ft
  • 寝具 1 x キングサイズベッド

ホテル所在地

Rixos Premium Göcek Adult Only +13

Göcek Mah.Sahil Yolu Cad., P.K 48310, Fethiye/Mugla
48310 MUGLA
トルコ

GPS:36.758762, 28.929811

電話番号
ファックス +90 252 645 31 90

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,998 件のレビュー

トリップアドバイザーの評価  4.7/5  3,281 件のレビュー

2025エクセレンス認証

Should be worth 5 🌟

トリップアドバイザーの評価 4.0/5

C2175CKandyt トリップアドバイザー認証口コミ

Went to Rixos Gocek the beginning of November, first time in Turkey. Fantastic place, great location ad absolutely stunning backdrop all-round with no high rise buildings. On arrival the check in takes far too long, no need to explain half the things they do, you get an app, so let them use it. It's all about telling you additional costs, we go to Greece twice a year all inclusive 5 🌟 hotels and never had to pay for anything like Rixos charge for, the rooms are clean and tidy, nice bathrooms with a good shower, the food side is a massive let down, even the Japanese restaurant we ate in was average at best, and it cost an extra 2000 lira. Staff at the pool bar were excellent, and Ibrahim at the people's restaurant is a credit to the place, made every visit a pleasure. Unfortunately for us a sailing regatta was happening towards the end of our stay and everything revolves round them, they got entertainment we didn't until they arrived. I believe Rixos Gocek as just been bought out so I imagine things will change, if you do go, please take Turkish lira or euros to tip the good Staff, they certainly look after you and it makes a big difference to them, we noticed certain couples who moaned about tipping and got treated exactly in a way they deserved.

Dear Guest, Thank you for sharing your thoughts regarding your recent stay at Rixos Premium Göcek Adult Only +13. We are delighted to hear that you appreciated the stunning location and the excellent service provided by our staff, particularly Ibrahim at the restaurant. We acknowledge your feedback regarding the check-in process, and we understand that it can feel lengthy. Our aim is to ensure guests are fully informed about our offerings, including the app, which is designed to enhance their experience. We appreciate your perspective on additional costs, and we strive to provide a transparent breakdown of our services to avoid any surprises. Your comments about the dining experience are valuable, and we will take them into consideration as we continuously work to improve our culinary offerings. We regret that the entertainment during your stay did not meet your expectations, particularly with the sailing regatta coinciding with your visit. Thank you for your recommendation regarding tipping. Our staff genuinely appreciates recognition for their hard work. Best Regards,

A fabulous, chillaxin stay at Rixos, Gocek.

トリップアドバイザーの評価 5.0/5

Jenny B Couples - トリップアドバイザー認証口コミ

We had a 2 weeks stay October 2025 and it really was delightful. Never been to Gocek, never been to Turkey before so was a little apprehensive. No need, from check in, a seat on the sofa and a couple of G&T’s, an explanation of the hotel’s grounds and amenities, to a buggy ridden to our apartment. We asked for a ground floor, quiet, end room, which indeed we were allocated. The Lumin app is very handy and always answered promptly and professionally. The rooms are lovely from a re-stocked minibar everyday, crisps and coffee pods. The bathroom is quite luxurious but I felt the towels could do with being replaced now. Beds were comfortable and changed daily. We had a small terrace which would have been great with a couple of sunbeds so we could relax and sun bath at our room. The pool was lovely, but as at every hotel you go to towels were being put down early in the morning and then not being used for hours, not sure what the answer is to this issue. It wasn’t a major problem as we visited late in the season. The pool team were fab, as soon as the bar opened a different concoction was offered every day. Haken would ask me “a Jenny cocktail - nice and a Bob cocktail (a bottle of beer)”. The beach - it’s man made and reminded me of our golf bunkers at home! It’s very narrow and far too many sunbeds crammed next to each other. The staff work very hard to service everyone and the boat trip to and from the beach is fun. Was not for us but many guests did enjoy using it. The food - Breakfast is fine, buffet and self service. We are not a lover of buffet food for evening as we like to order and be served. The only options were People’s, which we were told could only be frequented 3 times per week. We did eat here most nights, but I guess that was due to being end of season and not that busy, could see it being enforced during high season. There are also Italian, Fish and Japanese restaurants , all with an additional charge. There is a patisserie and a Starbucks on-site. Ice cream and water fridges are located by the pool for you to help yourself. The only issue we had was in the fish restaurant, admittedly there were only 5 tables booked, we had to ask for a drink, cutlery, extra bread etc. One of the guest relations spoke to us and said we should be drinking Raki with the fish, we said we hadn’t been asked. The staff are most helpful and nothing seems to be too much trouble. I was a little concerned at the hours some of the staff were working, they seemed to be there from early morning to late at night. I know you can enjoy your job but you all need rest and a break away from the workplace. It’s all useful, and appreciated, to learn a few words in Turkish, even though the pronunciation can be difficult. I know it’s AI but please take Turkish Lira for tipping, a few pounds to us means such a lot to the staff. Would I go back - you bet I would, loved it. Thank you Rixos

Dear Guest, Thank you for taking the time to share your experience at Rixos Premium Göcek Adult Only +13. We are delighted to hear that you enjoyed your stay and found our team helpful and attentive. We appreciate your feedback regarding the towels and will take your observations into consideration. It is important to us that our guests have a comfortable experience. Regarding the pool area, we understand that reserving sunbeds can be an issue, and we are continuously evaluating ways to enhance our guests' experience in this regard. We acknowledge your preference for table service during dinner, and we strive to provide a variety of dining options that appeal to our guests' tastes. Your comments about the fish restaurant have been noted, and we will ensure our team is attentive to service requests, even during quieter periods. We are grateful for your kind words about our staff, and we will continue to support them in finding a healthy work-life balance. Whoever you saw in the morning and evening from our collegues, they had taking a break time during the day. Thank you for your suggestion about tipping in Turkish Lira; we appreciate your consideration for our team. We look forward to welcoming you back for another memorable stay. Best regards,

Pure Relaxation

トリップアドバイザーの評価 5.0/5

SinanTG92 トリップアドバイザー認証口コミ

We came back after a year and would still highly recommend this hotel, especially for couples who are looking for some rest and relaxation in beautiful nature, along with great food and service. We will definitely be coming back to this hotel again and would like to express our gratitude to following people for their great work during our stay: Turquoise: Mustafa Secret Beach Food Court/Beach: Zeynep, Ramazan, Sevilay, Ebrar People's: Kerem Starbucks: Hamza

Dear Valued Guests, Thank you for returning to Rixos Premium Göcek and for sharing such a lovely review. We are delighted to hear that your stay was once again relaxing and enjoyable, and that our natural surroundings, food quality, and service contributed to a memorable holiday. Your kind recognition of our team members means a great deal to us. We will gladly share your compliments with Mustafa at Turquoise, Zeynep, Ramazan, Sevilay and Ebrar at Secret Beach, Kerem at People’s, and Hamza at Starbucks. Knowing that their hospitality enhanced your stay will make them very proud. It is a pleasure to learn that you would highly recommend our hotel to couples seeking tranquility and comfort. We truly appreciate your trust and loyalty. We look forward to welcoming you back once again for another peaceful and rejuvenating stay. Warm regards,

Superb 4th visit

トリップアドバイザーの評価 5.0/5

galmgf1969 トリップアドバイザー認証口コミ

We have just returned from our 4th trip to this wonderful hotel. We arrived on my birthday quite late and were able to have a very decent meal around midnight in Peoples restaurant before going to bed. Check in felt very rushed this time- perhaps the staff thinking we would want to get to our room asap - which we did but the Lumin app was installed on my phone and briefly explained. We went back to reception the next day to ask about a few things - for example how many times we could Peoples restaurant in the evening but we didnt get a clear answer on this. it didnt matter really though as the staff said we could eat there really any time we liked. The manager of Peoples is a really helpful and kind guy too. The Lumin app works very well and is easy to navigate- I was always answered quickly and professionally and nothing was too much trouble. We booked the same room type as last year but noticed immediately it was a bit narrower- it was on the end of the block- as we couldn't fit our wheel chair past it so had to leave it near the door. The hotel also very kindly sent a bottle of bubbles and a delicious cake for my birthday which was a lovely thought. The room was perfectly clean and modern as always but neither of is enjoyed being so close to the pool and music area so we were able to change rooms efficiently and without any hassle. All the staff at the hotel were at their usual impeccable standard -they really cant do enough for the guests. They always have time for a quick chat and a smile and are so helpful with everything. Food and drink were excellent -infact the cocktails were the best we've ever had there. Secret beach continues to be the jewel in the crown and sitting in the Azur restaurant for lunch really offers the best views in the whole resort. We have to mention Maher who is simply the most helpful, professional and caring member of staff we have ever met at any hotel -he really is the best and always had time to chat, check we were enjoying ourselves, explain something and generally take our stay to another level. He is just brilliant.He really did enhance our whole holiday experience. So we're home and thinking about our trips to Turkey next year- thank you RPG and the whole team

Dear Valued Guest, Thank you for choosing Rixos Premium Göcek for your 4th visit and for sharing your lovely feedback. We are delighted to hear that you enjoyed your birthday evening, the late-night meal at People’s Restaurant, and the thoughtful amenities prepared for your celebration. We sincerely apologise if the check-in felt rushed or if some information, such as restaurant usage, was not communicated clearly. Your comments are well noted and will be shared with our team to ensure more attentive guidance for future stays. We are pleased that the Lumin app was helpful and that our team assisted you promptly throughout your stay. We are also happy that the room change was handled smoothly and that you ultimately felt more comfortable. Your compliments regarding our food, cocktails, Secret Beach, Azur, and especially our colleague Maher truly mean a lot to us. Maher is indeed an exceptional member of our team, and your kind words will make him very proud. It is a pleasure to know that your holiday was enjoyable once again. We would be honoured to welcome you back next year for another memorable stay. Warm regards,

GONE DOWN HILL

トリップアドバイザーの評価 2.0/5

jasper214 トリップアドバイザー認証口コミ

My wife and I returned to the Rixos Göcek having been there the same time last year .A lot has happened in a year there was a lot of new staff all over that didn’t know what they were doing,they had done nothing to the place in the time it closes down Even when we were leaving we were not approached and asked had we had a good time even though we waited in reception for half an hour for coach to pick us up Can commend the waiters on the beach that don’t stop all day ,it’s strange that you have to leave the resort to find the best staff Food was good in all the restaurants especially the restaurant at the beach was great Found the barman at the pool bar was pig ignorant he just ignored you as if you didn’t exist ,on the last night we was sat out watching the show to witch we tried to order drinks after an hour of trying we eventually got served only to be given a bottle of beer with no glass I then managed to mention this to the bar manager to which he then sent the girl back with a glass 15 minutes later .Can’t get my head around this being a 5 star resort and they give drinks out without glasses would I recommend this place No I had done the year before but not know it has to pull its socks up a lot to get to where they was the year before

Dear Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us. We are truly sorry to hear that your experience did not meet your expectations, particularly as a returning guest who had previously enjoyed our resort. We sincerely apologize for the service shortcomings you encountered and for the lack of attentiveness you experienced upon departure. Your comments regarding the pool bar service and overall guest interaction have been shared directly with the relevant managers to ensure additional training and stronger service consistency across all departments. It is, however, pleasing to know that you appreciated the food quality and the efforts of our beach team. We are grateful for your recognition of their hard work. Please rest assured that your feedback is being taken very seriously as part of our ongoing improvement efforts. We hope you might consider giving us another opportunity in the future to restore your confidence in Rixos Premium Göcek and to deliver the level of service you rightfully expect and deserve. Kind regards,

との提携 TripAdvisor

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