Rixos Premium Bodrum 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,158 件のレビュー

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Zeytinlikahve mevkii, 48400 BODRUM, Turkey

説明

ホテルのその他の情報

  • Luxury private villas

  • Events on The Island

  • Amazing nature

  • Healthy cuisine

  • Extensive entertainment

当ホテルの客室

ホテル所在地

Rixos Premium Bodrum

Zeytinlikahve mevkii
48400 BODRUM
Turkey

GPS:37.09478, 27.49268

電話番号
ファックス +90 252 337 12 28

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,158 件のレビュー

トリップアドバイザーの評価  4.5/5  5,461 件のレビュー

Disappointing...!

トリップアドバイザーの評価 1.0/5

sevim A トリップアドバイザー認証口コミ

I booked this holiday as a very important and potentially one of our final holidays all together due to my father in laws health. As you are aware, our entire holiday was ruined because of both my mother in laws broken hand as well as for my 5 days of hospitalisation due to something I either ate or drunk while at your hotel. The main issue of course being my mother in laws broken hand. Not only did that ruin her whole holiday in that she couldn't swim or use any of the facilities, but also just in terms of everyday life even now that she's back as she is battling to dress and perform her usual daily activities. It's clear that you understand the severity of this due to how quickly you reacted once I had provided you with photo evidence. I had explained the importance of this holiday to you and due to the above, it was totally ruined. I appreciate your gesture of 3 days to use again, however what I would like - which I feel is reasonable due to the circumstances-is either a FULL refund for the 5 of us OR for us to redo our holiday fully paid for by yourselves. I will attach the photos again. I hope we will be able to resolve this without me taking further action.

Anti sanitary

トリップアドバイザーの評価 4.0/5

aygerimim トリップアドバイザー認証口コミ

Cleaning is very bad. Floor was very dirty every time after housekeeping CLEANING, so we had to clean it themselves with wet wipes! I guess they just wipe all the floors in the room with one unwashed cloth. Stuff is friendly, helpful. Meal was good. Wine and champagne were awful. They could be better for such as “premium” hotel with 5 stars.

Dear Guest, We firstly appreciate your time and effort to let us know how your experience was. We are truly sorry to see that you are unsatisfied with the cleaning services. As we are Rixos Family, this service type is cared a lot and you can be assured that wew will investigate it. If there is any adjustable issue we will be work on it. We are also happy to see that our staff was frendly and helpful while assisting you. This will be a great motivation for the teams whose help your satisfaction. We are glad to welcome you here and we hope that we can present an unforgettable holiday memory in your next stay! Kind regards, Rixos Premium Bodrum Management

Bodrum+Rixos+Accor=❤️

トリップアドバイザーの評価 5.0/5

771semens トリップアドバイザー認証口コミ

First of all, I would like to ask why awesome man Ozan Kaya working in guest relations? My son forgot his cap in Rixy club. I emmediately wrote there and they keep it. But Ozan Kaya after four days after I wrote him answer me: “We have asked for you but it could not been found” I wrote in kids club again, they answer cap still in kids club. Now I waiting from Rixos to sent this cap to Rixos Abu-Dhabi by 21 February 2025 our next stay. Let me thank all Rixos Premium Bodrum team especially ALPER ALP in the reception and people’s restaurant stuff for beautiful service and unforgettable holiday in Bodrum. Accor membership is the most important thing to make usual holiday to be great. I’m Diamond Accor member and I recommend everyone to use it for upgrade, discount and many other good for you things. Rixos Premium Bodrum hotel has large beautiful territory with fantastic views, nice beach with clear blue water, magnificent old olive trees, personal island and many other facilities. I would like to note nice food, especially fresh croissants in morning, spa is large, guest relations team help quickly, Rixy Club kids club team working nice with children. Bodrum city have super interesting Paul’s Castle and yacht charter with good prices. Weather was +24+25, water was great to swim at the second part of October!

Dear Guest, Thank you for your thoughts regarding of your stay. We are always pleased to get your feedbacks. Firstly we thank you that you shared your positive review for reception team, Sport team, Guest Relations Team and restaurant teams. We will be glad to pass special thanks into relevant teams for their contribution into your satisfaction. On the other we are deepyl sorry that you have forgetten one of your item behind you. Our Lost&Found group will be checked with the head managers and the necessary actions will be taken to prevent future occurence again. You can be assured that proper action is taken to avoid any communication mistake that you have face with. We again thank you for your valuable time and appreciate your thoughts. We hope to welcome you again in Rixos Bodrum and serve better.. Kind regards, Rixos Premium Bodrum Management

WE WERE IN HEAVEN

トリップアドバイザーの評価 5.0/5

yerzhova1021 トリップアドバイザー認証口コミ

It was the best vacation of our lives. We came to celebrate my birthday and although the a la carte was already closed, as the season is ending, the hotel staff did everything possible to make this day special. I was very surprised. My husband and I are delighted with everything. Starting from the design and interior, everything is very aesthetic, you want to take pictures of every corner. The softest bed, you will not want to get out of it. Food and drinks, service, everything is just at the highest level. Serving dishes like in the best restaurants. And the cocktails here are fantastic. Here you really feel special. Live music every night, it was truly unforgettable. All the details, service, smiling staff and the atmosphere allowed us to really be in paradise. Our favorite hotel, we will definitely come back. Huge thanks to Çağdaş Bey and Ozan Bey thank you very much for your hospitality, your hotel deserves a million stars❤️🙏🏼🙏🏼

Dear Guest, This is such a big pleasure to see that you have chosen us for your special occasion and on behalf of Rixos Bodrum we wish you again a fantastic new age! We are glad to see that the hotel staff made everything for your special day and you enjoyed with the staff hospitality and welcoming. We are honored to see two department managers's name above and you can be assured that we will pass special thanks into Mr. Çağdaş and Mr. Ozan for their contribution. We will always welcome you in this resort and can not wait to meet you again in your next vacations! Kind regards, Rixos Premium Bodrum Management

Amazing hotel one of the best!

トリップアドバイザーの評価 5.0/5

RajUK007 トリップアドバイザー認証口コミ

I came with my family in October. Upgraded our room and it was money well spent. I am in room 3812 and is one of the best hotel rooms I have ever had. Very clean, great food and friendly staff. First time I have stayed in a Rixos and if they are all like this one looking forward to visiting the others.

Dear Guest, Warm Greetings from Rixos Bodrum! Thank you for your valuable thoughts. We appreciate to see that you called "Amazing" on the caption of hotel and you had a fantastic time here. From your free upgrade service to cleaning service, all relevant departments will be motivated and given massive thanks for their help into your saitsfaction. We always care your feedbacks and more than happy to see positives! We again thank you for your time and effort and can not wait to seeing you again! Kind regards, Rixos Premium Bodrum Management

との提携 TripAdvisor

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周辺の他の施設

Bodrumのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。