Rixos Premium Дубровник 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 6 136

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Описание

Особенности отеля

  • Уникальное расположение

  • Большой конференц-зал

  • Изысканная кухня

  • Удивительный вид на море

  • Единственный традиционный хаммам в городе

Наши номера

Расположение отеля

Rixos Premium Дубровник

Liechtensteinov put 3
20000 ДУБРОВНИК
Хорватия

GPS:42.64568, 18.09043

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

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Рейтинг ALL  4.7/5  Отзывов: 6 136

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 471

Сертификат качества 2024

A brilliant luxury hotel

Примечание: Tripadvisor 5.0/5

Empresso10 Реальные отзывы TripAdvisor

My wife and I recently returned from a very enjoyable holiday in Dubrovnik, staying at the Rixos Premium Hotel on a TUI 7-day holiday (bed and breakfast only). On arrival we were very kindly given a free upgrade from a standard to a superior room. On arrival, guests are given a complimentary drink of their choice, including champagne, and an individual welcome by Carlo (whose exclusive job role is customer care). Carlo explained the layout of the hotel and its excellent facilities. The hotel is in an outstanding position overlooking the Adriatic Our room was spacious with a good view. The room was very clean and comfortable with a luxurious bed and very effective air conditioning. Facilities at the hotel were second to none, including a beach bar and swimming pools inside and outside. My wife used the indoor pool and jacuzzi on several occasions and loved them. Breakfast was superb with the widest range of food I have ever seen in a hotel. This included champagne, continental breakfast and cooked breakfast (including delicious porridge and a full range of English breakfast items). The hotel was immaculately maintained and all staff with whom we interacted were friendly and proactively helpful. The old city in Dubrovnik is easily reached by either a walk of a circa 25-minute walk downhill or, more easily, by taking a number 4 bus from a bus stop less than 5 minutes’ walk from the hotel. These buses runs every 10-15 minutes or so and the cost is 2.5 euros for a single journey if payment (using cash or a contactless payment) is made on the bus for a single journey. Slightly cheaper single tickets costing 1.8 euros can be bought at a bus company ticket booth at the bus terminus point located at the Pile (west) gate. My wife and I agreed this is the best hotel at which we have stayed, and we intend to return to it in the future.

Dear Empresso10, Thank you so much for your lovely review! We’re thrilled to hear that you and your wife had such an enjoyable stay with us and that you appreciated the upgrade and welcome experience. It's wonderful that you found the room comfortable and enjoyed the variety of amenities we offer, including the pools and breakfast selection. We take great pride in ensuring our guests have a memorable experience, and it’s fantastic to know we were able to provide that for you. We look forward to welcoming you both back in the future! Sincerely,

Rixos just average

Примечание: Tripadvisor 3.0/5

Vacation38644506022 Couples - Реальные отзывы TripAdvisor

Had a weeks stay at the Rixos, it is a good location circa 15mins walk into the old town, down hill so be mindful obviously up hill on the way back. The hotel itself is very clean, a really good breakfast buffet caters for all tastes. Good service and friendly staff in the main, however, it does not meet the expected 5star status and the associated price tag. The price point can not be justified, 6euros for a bottle of water to 18euros for Gin and Tonic, 30euros for a burger etc etc. Although our room was ok, clean and great views there had clearly been a leak at some stage as the bathroom ceiling was damp and signs of mould. The outside pool area and general exterior is in need of some tlc, the decking has seen better days. The area is packed like sardines with sun beds all on top of each other, poor service as not enough staff for the amount of guests. The area is also open to non hotel guests which does not help. We had a heavy storm, there were parts of the hotel that flooded, also areas where water was pouring through the ceiling. Overall our stay was fine but seriously lacks true 5star quality in return for the unjustified top price point.

Dear Vacation38644506022, Thank you for sharing your feedback about your recent stay at Rixos. We're glad to hear you appreciated the hotel's location, cleanliness, and the breakfast buffet. However, we regret that certain aspects of your stay did not meet your expectations. We take your comments about the pricing, pool area, and maintenance issues seriously, and we will work on addressing these concerns. Your feedback about the service levels, especially during peak times and following the storm, is also valuable, and we will ensure improvements are made in these areas. We hope to have the opportunity to provide you with a more exceptional experience in the future. Warm regards,

Beautiful hotel near Dubrovnik old town

Примечание: Tripadvisor 5.0/5

travel1r Реальные отзывы TripAdvisor

We really enjoyed our stay here . The position is around a 15 minutes walk to the old town and the views are wonderful. The staff were all wonderful from reception to the cleaning staff, the welcome drink and guided tour were much appreciated. The breakfast was varied and well presented and once again the staff were amazing. I would recommend this hotel to anyone thinking of coming to visit beautiful Dubrovnik.

Dear travel1r, Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your stay and appreciated the beautiful views, our convenient location, and the efforts of our staff. It’s wonderful to know that the welcome drink, guided tour, and breakfast added to your positive experience. Your recommendation means a lot to us. We hope to have the pleasure of welcoming you back to Dubrovnik soon! Best regards,

Great stay

Примечание: Tripadvisor 5.0/5

Sadie M Couples - Реальные отзывы TripAdvisor

We stayed for 4 nights in early September and had a lovely time. We didn’t pay for a seaview room but was pleasantly surprised by the size of the standard room. The room was lovely, modern and clean. Beds really comfortable. Breakfast was brilliant, food was fresh and delicious. Amazing views from the hotel. We found the snack bar was v expensive - €30 euros for a burger and €20 euros for a cocktail which was mainly ice, but the portions were big. Pizzas were very good but also on the pricey side. The pool deck was very busy but we did always manage to find a sun lounger. The spa was lovely and we made the most of this particularly when we had a whole day of thunderstorms. We went to the old town for dinner every night, we used Uber which cost €8. I would stay here again ⭐️

Dear Sadie, Thank you for sharing such a detailed review of your stay with us! We're thrilled to hear that you enjoyed your four nights, especially the comfort of your room, the fresh and delicious breakfast, and the stunning views from the hotel. It's wonderful that you made the most of the spa during the thunderstorms, and we're glad to know you found the convenience of visiting the old town with Uber. We appreciate your feedback about the snack bar pricing, and we'll certainly take it into consideration. It’s great to hear that you still found the portions generous and enjoyed the pizzas! We hope to welcome you back for another lovely stay in the future. Warm regards,

Luxury in Dubrovnik

Примечание: Tripadvisor 5.0/5

RobR996 Реальные отзывы TripAdvisor

My wife and myself stayed at the Rixos for a week in early September. We were going for our anniversary so it was a nice touch when we arrived in our room to find a bottle of wine and a nice chocolate treat. The hotel location for me was perfect with only 25 minute walk to the old town and with our sea view room a fantastic vista over the Adriatic. The room itself was large and well appointed with the best aircon I have ever experienced in many years of travel. We went on a half board basis and we're not disappointed with the choice of food. There is a theme every night in the restaurant but if you don't want to partake in this there are multiple other options available The hotel pool area had plenty of sunbeds and parasols when we visited if you wanted to lay by the pool. There is even the option to swim in the sea if you wish via the hotels private access. There is also a spa, well equipped gym and indoor pool which we found very relaxing when the outside weather was too hot. Finally a mention for the people without who the Rixos would not be so special. Karlos and his colleagues who welcomed you to the restaurant each day and took a genuine interest in how your stay was going. The Executive Chef who explained the various food options each evening and nothing was too much trouble. The lady who checked us in and took the time to explain the workings of the hotel and finally the young lady who cleaned our room 1710 each day. On our penultimate day she wished us well for our final day and a safe journey home as we had a early check out. I thought this was a really nice touch. So to conclude if you like good food, great rooms with comfortable beds and relaxing views look no further than the Rixos

Thank you so much for your thoughtful and detailed review, Rob! We’re delighted that you and your wife chose to spend your anniversary with us at Rixos and that the little touches like the wine and chocolate treat made your stay extra special. It’s fantastic to hear that you enjoyed the room, especially the air conditioning, and that the breathtaking Adriatic view added to your experience. We're also pleased you appreciated the variety in our half board dining options and that the themed nights gave you a diverse culinary experience. We’ll make sure to pass along your kind words to Karlos, the Executive Chef, and the rest of our team, including the staff who took care of your room. They’ll be thrilled to know they helped make your stay memorable. We hope to welcome you back to Rixos for another luxurious stay in the future! Warm regards,

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Другие интернет-пользователи оценили наш отель

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  • 1 549 Отзывов 9.2/10 Завтрак
  • 989 Отзывов 5.4/10 Чистота
  • 685 Отзывов 3.6/10 Соотношение цены и качества

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