Novotel Ulaanbaatar 4 星

客户意见评级 (ALL 评级) 4.2/5 181 评论

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描述

酒店其他优惠

  • 从精致的床单到一流的设施,我们的客房和套房专为您量身定制。

  • 充满活力的色彩和现代设计是我们现代酒店不可或缺的元素。

  • 从酒店的顶层可欣赏城市的美景。

  • 每间宽敞时尚的客房均配有现代家具和设施。

  • 每间客房均设有套间浴室和办公区,并提供上网服务。

我们的客房

酒店位置

Novotel Ulaanbaatar

Baga toiruu 6th khoroo, Sukhbaatar District
14201 ULAANBAATAR
蒙古

GPS:47.926544, 106.917061

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  181 评论

TripAdvisor 评级  4.5/5  57 评论

房价贵,性价比不高,房间够大,早餐不好。

客户意见评级 2.5/5

Michael 商务住宿 - 所有已确认评论

免费瓶装水太少,每天只给两小瓶根本不够喝。早餐太差,种类少,肉类少。放着面条还不给吃。

Okay

Tripadvisor 评级 3.0/5

JLira 家庭住宿 - 经 TripAdvisor 认证的评论

It was an okay stay. Nothing much to talk about. Room was fine. Staff was okay We did not try any of the restaurants. We had room service one night. Food was okay - nothing much to talk about. Location is the best however. 5-10 mins walk to sukhbaatar square.

Dear JLira, Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient and that the room met your expectations. We appreciate your comments about the food and service, and we'll take them into account as we continue to improve our offerings. Should you choose to stay with us again, we'd love to have the opportunity to enhance your experience further. Sincerely Daisy.G Director of Sales and Marketing

Perfect solution, modern and good location

Tripadvisor 评级 5.0/5

dariodalcani Solo travel - 经 TripAdvisor 认证的评论

Great solution booked with good deal. Modern, clean, 10-15min walking distance from main square and Seul street. Very good value. All comforts, nice gym and pool, good breakfast and last but not least very kind staff. A special thank to Caty!

Dear Dariodalcani, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our modern facilities, convenient location, and amenities like the gym and pool. It’s especially heartwarming to know that our staff, particularly Caty, made a positive impression on your experience. We'll be sure to pass along your kind words. We hope to welcome you back soon for another great stay! Sincerely Daisy.G Director of Sales and Marketing

F&B Manager / Exec Chef Read this

Tripadvisor 评级 4.0/5

Michael G 经 TripAdvisor 认证的评论

The hotel is in a great location and meets all the required standards. F&B however needs some serious work, Front of house is letting back of house down in an astounding manner.. i have 30 years of fine dining / hotel experience and i have never seen a front of house team so inept. The waiter didn't know what a Cabernet Sauvignon was even after i pointed it out on the wine list. Entree plates were not removed, empty glasses were not removed, no up sell on the empty glasses on the table. An empty restaurant and yet 3 staff sitting around / standing chatting amongst themselves. The waiter had no idea what Al dente meant. The food that was served was excellent, would be happy to eat it anywhere in the world.. if only it could get to the table hot.. apparently with three staff on serving the one and only table with clients is too challenging. Duvin could be and should be packed every night, someone needs to take charge, and sack whomever is currently in charge.

Dear MichaelgW8911RK, Thank you for taking the time to share your detailed feedback. We're glad to hear that you found our location convenient and enjoyed the quality of the food served. However, we sincerely apologize for the shortcomings in service you experienced during your visit to our restaurant. Your comments about the front-of-house team are concerning, especially given your extensive experience in the hospitality industry. Rest assured, we take this feedback seriously and will be addressing the issues you mentioned regarding service standards, staff training, and attentiveness. We agree that with the quality of our food, the guest experience should be consistently excellent from start to finish, and we regret that this wasn’t the case for you. We hope to have the opportunity to welcome you back and provide you with a significantly improved dining experience. Sincerely Daisy.G Director of Sales and Marketing

很垃圾

客户意见评级 0.5/5

匿名 商务住宿 - 所有已确认评论

我的父亲去世了,提前退房,不给退。

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 136 评论 9.6/10 位置
  • 194 评论 7.6/10 房间
  • 205 评论 7.3/10 服务
  • 22 评论 4.3/10 上网
  • 94 评论 7.5/10 清洁度
  • 90 评论 6.6/10 早餐
  • 73 评论 7.7/10 舒适度
  • 56 评论 8.3/10 氛围

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