Novotel Convention & Spa Antananarivo 5 звезды

Un hôtel très agréable : un accueil chaleureux,des personnels très sympathique, des chambres spacieuses et confortables, une literie au top, un spa extraordinaire, une propreté irréprochable et un excellent restaurant. Tout est parfait ! " magnifique, propre, tres bon soutien dans toutes les questions posées. Je recommande fortement

New hotel, Clean and tidy. I got a beautiful suite on the 6th floor. Breakfast was good with a wide range of western food. The staff was pretty reactive both at the restaurant and at the front desk. On the downside, wine is terribly expensive. They sell an inexpensive French wine for 60000AR (18€) per glass. I complained about it and they mentioned import tax but I don't buy it. Import tax is high in Madagascar but it is even higher in Thailand or China. A glass of a similare wine in Thailand hardly cost more than THB300 (about 8€). At the Novotel, they propose a Limo service from/to the airport but the limo is a Hundai!!). I ended up taking the hotel shuttle as I did not want to pay €100 for a private car. There are often issues with the key card in the elevator. it does not work as expected. The digital TV does not work well, it often freezes. The personnel are friendly but some of them are a bit inexperienced. Noise insulation is insufficient. I can hear people next door as if they were in my room. Bottom line: I got a good rate because I am a Diamond member with Accor but this hotel is too pricey for a Novotel. Accor has 10 or 11 luxury brands and Novotel is not a 5 star brand within Accor but they charge 5 star rates! I wanted to debrief with the GM but he was nowhere to be seen.

Had the Christmas dinner their , enjoyed the food , place , exceptional service. variety of tasty dishes , music (wasn't calm , and i asked for some songs which were responded to very quickly and professionally - thnk you). went to the roof after words for the count down , exceptional , dj was nice to play me a song i asked for , yet the only comment is to have a variety of international songs , but all in all excellent , very nice reception for the new year , exceptional service , nice nice nice - THANK YOU

The Hotel is Home a way from Home, wonderful Staff, good security and morden Technology. I stayed in the Hotel for a whole month, it's very clean with Morden rooms and close to social amenities. courteous Staff, Their Japanese Restaurant is Just out of This world. Steam Bath and Sauna. I enjoyed my one Month in This facility.

The hotel itself is new, clean and rather nice, but the service is tremendous. We spent one evening at the skybar and it was honestly so disappointing! The “entrance fee” is ridiculously high for a venue that is certainly nice, but not wonderful. The food was really not good. Lots of heavy fat deep fried stuff, a sushi that is far from a good one, and cherry on the cake, the complete lack of flexibility of the staff. I asked for a cocktail that was not on the menu, but all the ingredients (3) where right on front of me and the barman. Well, I couldn’t have it! there was no way to convince the barman that it was absurd to refuse a cocktail to a client who pays that amount of money just to step in the bar. Nothing, no way to have it. And I still had around 100 000 ariary to spend to cover the entrance fee. Of course we left, and will never come back again. Ridiculous