曼海姆佛力登斯广场美居酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 1,178 评论

曼海姆佛力登斯广场美居酒店 - Image 1
曼海姆佛力登斯广场美居酒店 - Image 2
曼海姆佛力登斯广场美居酒店 - Image 3
曼海姆佛力登斯广场美居酒店 - Image 4

描述

酒店其他优惠

  • 酒店客房配备空调

  • A656 电车站就在酒店门前,可直接乘坐

  • 免费无线网络

  • 酒店前面设有优惠的停车场,无障碍进出

  • 阳光露台

我们的客房

预订此酒店
客房 1

酒店位置

曼海姆佛力登斯广场美居酒店

Am Friedensplatz 1
68165 曼海姆
德国

GPS:49.478643, 8.493411

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT

The restaurant invites guests to enjoy regional and international cuisine. In the warmer months of the year, guests can enjoy these culinary delights on the adjacent sun terrace in a comfortable and peaceful setting.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,178 评论

TripAdvisor 评级  3.3/5  526 评论

Hotel needs a makeover!

Tripadvisor 评级 1.0/5

Mary L 经 TripAdvisor 认证的评论

Dear Lewis, Thank you for your feedback, We are pleased that you found our reception staff to be very nice and that the breakfast was fairly good, which includes hot, vegetarian, gluten-free, American, and buffet options to cater to diverse tastes and preferences. Nonetheless, we are sorry that your stay did not fully meet your expectations. We understand how important a clean and comfortable environment is and we regret that the cleanliness of your room was not up to our usual standards. Regarding the bathroom floor, we apologize for the inconvenience and appreciate you bringing this to our attention. Although we do not have a refrigerator in the rooms, we do provide a minibar in certain categories and a vending machine with drinks is available for your convenience. We also ensure that our rooms are equipped with double-glazed, opening windows to help mitigate temperature and sound, ensuring a restful atmosphere. It is also our priority to maintain operational security locks for your peace of mind, and we apologize if there was an issue during your stay. For future visits, please note that our rooms offer various amenities for your comfort, including tea and coffee making facilities, a flat-screen TV with satellite channels, and individual air conditioning controls to adjust the room climate. While we do not have USB ports, we provide plugs and converters on desks, and our team is always ready to assist with any additional requirements. We hope to welcome you again in the future. Best wishes, Sven Beek, General Manager

非常棒的酒店

客户意见评级 4.0/5

苗. 商务住宿 - 所有已确认评论

我们很高兴您对酒店的评价如此正面,尤其是交通便利性和靠近机场的位置。我们的工作人员致力于为每位客人提供优质的服务,很高兴您对我们的房卡安排表示赞赏。得知您愿意推荐我们的酒店,我们感到非常荣幸。 衷心期待您的再次光临,我们一定会为您奉上更好的住宿体验,祝您生活愉快! Mercure Mannheim am Friedensplatz Front Office Manager Marc Hirmer, Front office Manager

Worse Accor experience ever

Tripadvisor 评级 1.0/5

MyDiabetic N Couples - 经 TripAdvisor 认证的评论

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear about the inconvenience you experienced with the lift service upon your arrival, especially when the hotel was experiencing a high volume of guests. Our goal is always to provide efficient and comfortable service, and it seems we fell short in this instance. Your concern regarding the safety of your belongings and the coordination of service during busy periods is taken seriously. We strive to ensure all guests feel secure and attended to, and we regret that we did not meet these standards for you. The condition of the air conditioning in your room is certainly not indicative of our commitment to guest comfort, and we apologize for any discomfort this may have caused. Cleanliness and maintenance are of utmost importance to us, and we are disheartened to learn that this was not reflected in your room standards. Please be assured that we have rigorous housekeeping protocols in place to ensure that all guests enjoy a clean and well-maintained environment. We are also saddened to hear that our team's responsiveness did not meet your expectations, and we will reflect on your feedback to improve our service. As an Accor member, we understand that you expect a certain level of quality and service. We apologize that your experience did not align with the high standards we aim to uphold. We hope we can welcome you back in the future. Kind regards, Sven Beek, General Manager

My worst ever stay at the Mercure Mannheim. Not fit for purpose, never again!

Tripadvisor 评级 1.0/5

Jeffrey C 经 TripAdvisor 认证的评论

Dear Jeffrey, Thank you for taking the time to share your feedback. We're truly disappointed to hear about the challenges you faced during your most recent stay. Our goal is to provide a seamless and enjoyable experience for all our guests, and it appears we fell short in your case. We apologize for any inconvenience caused by the restaurant being fully booked and the subsequent difficulties you encountered when attempting to order food. Our team strives to accommodate our guests' needs, and we regret that we were not able to provide you with satisfactory dining options. The lack of hot water you experienced is certainly not up to our standards, and we understand the frustration this must have caused. I can assure you that such technical issues are an exception and our maintenance team is dedicated to resolving such matters promptly. We are taking your comments seriously and are looking into the communication issues you've mentioned, as we aim to always deliver clear and helpful information to our guests. Please rest assured that we are addressing these concerns internally to ensure they do not recur. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Marc Hirmer Front Office Manager Mercure Mannheim am Friedensplatz The Management

Trafalgar Tour

Tripadvisor 评级 4.0/5

irve2016 经 TripAdvisor 认证的评论

Dear Guest, We would like to thank you for this positive review of your experience in our hotel. We are delighted to hear that you found our service quick and efficient during your stay with Trafalgar tour. It's great to know that you enjoyed your time at the pub next door and had a hilarious experience with your fellow travellers. We appreciate your positive feedback and hope that you had a memorable time exploring the nearby attractions such as the Congress Center Rosengarten, SAP Arena, Water Tower, and Luisenpark. We all look forward to seeing you again in the future. Best regards, Achim Martin, General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 712 评论 9.3/10 位置
  • 1,318 评论 6.1/10 房间
  • 925 评论 8/10 服务
  • 22 评论 7.8/10 上网
  • 670 评论 7.2/10 早餐
  • 626 评论 5.4/10 清洁度
  • 618 评论 6.2/10 舒适度
  • 323 评论 4.1/10 食物

支持方 Trustyou

雅高乐雅会

免费:成为会员

预订此酒店时:

  • 我获得了等级积分和奖励积分

  • 我可以使用我的奖励积分

  • 我享受礼遇

  • 我可以享受会员价

我们在附近的其他酒店

我们位于 曼海姆 的所有酒店