曼海姆佛力登斯广场美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 943 评论

曼海姆佛力登斯广场美居酒店 - Image 1
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曼海姆佛力登斯广场美居酒店 - Image 3
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描述

酒店其他优惠

  • 酒店客房配备空调

  • A656 电车站就在酒店门前,可直接乘坐

  • 免费无线网络

  • 酒店前面设有优惠的停车场,无障碍进出

  • 阳光露台

我们的客房

酒店位置

曼海姆佛力登斯广场美居酒店

Am Friedensplatz 1
68165 曼海姆
德国

GPS:49.478643, 8.493411

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT

The restaurant invites guests to enjoy regional and international cuisine. In the warmer months of the year, guests can enjoy these culinary delights on the adjacent sun terrace in a comfortable and peaceful setting.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  943 评论

TripAdvisor 评级  3.3/5  535 评论

One of the worst experience I ever had

Tripadvisor 评级 1.0/5

Özden Egemen D 经 TripAdvisor 认证的评论

The rooms are 16 degrees inside, I changed two rooms and all were the same, the heating is not working but on corridor its working. When I asked to stuff they are telling it might work it might not and not even taking it serious. If l'll be sleeping at the same temperature with outside what is the point of paying money to the hotel? Definately not recommended, even 2 star hotels providing better service.

Dear Egemen, Thank you for taking the time to share your feedback. Please accept our apologies for the heating issues and service shortfalls you experienced. While technical faults can occur unexpectedly, we acknowledge our responsibility to respond effectively when they do. Your feedback helps us identify areas needing sharper attention in our operations. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Sven Beek, General Manager

Avoid at all costs

Tripadvisor 评级 1.0/5

John H 经 TripAdvisor 认证的评论

Very bad hotel, reception staff very rude and unhelpfully, bar staff not much better, food was rubbish and very much like road side cafe, no soap in shower, definitely stay clear of this crap hotel.

Dear Guest, Thank you for taking the time to provide this feedback. We sincerely apologize that your stay did not meet expectations. Our 24-hour multilingual team strives to provide attentive service, and we regret any discomfort caused. While our restaurant typically offers international cuisine on the sun terrace, we acknowledge your feedback. Please know bathroom toiletries are standard provision, and we'll reinforce room checks. We hope to have the opportunity to welcome you back again in the future. Kind regards, Sven Beek, General Manager

Room for Improvement

Tripadvisor 评级 2.0/5

gow7 经 TripAdvisor 认证的评论

We were part of a coach tour who overnighted at this hotel. The receptionist was not very welcoming. The food served was not of a great quantity or quality. Certainly not 4 star

Dear Guest, Thank you for taking the time to provide this feedback. However, we sincerely apologize that your experience fell short in several aspects. Our reception team aims to provide warm hospitality to all guests, and we regret this wasn't conveyed during your coach tour stay. Regarding dining, we continually review portion sizes and menu quality to align with four-star expectations while catering to group needs. Your observations help us maintain the standards our international clientele expects from our garden-side hotel with excellent tram connections. We hope to welcome you back in the future for an improved experience. Best regards, Sven Beek, General Manager

Hotel needs a makeover!

Tripadvisor 评级 1.0/5

Mary L 经 TripAdvisor 认证的评论

I'm sorry to say that this was one of the worst hotels I have ever stayed at. The room was not very clean; the bathroom floor was so sticky I had to put towels on the floor (which there weren't many of)! The cover on the bed was way smaller than the bed was; although you didn't need a cover since the air conditioner didn't work! It was so hot I couldn't even sleep. The hot water took forever to get hot, there were no USB ports and very few outlets, no refrigerator, no safety bars in shower and had to mop up the water from the shower. Most of the lights didn't work and the security lock didn't work. However, the reception staff was very nice and breakfast was fairly good.

Dear Lewis, Thank you for your feedback, We are pleased that you found our reception staff to be very nice and that the breakfast was fairly good, which includes hot, vegetarian, gluten-free, American, and buffet options to cater to diverse tastes and preferences. Nonetheless, we are sorry that your stay did not fully meet your expectations. We understand how important a clean and comfortable environment is and we regret that the cleanliness of your room was not up to our usual standards. Regarding the bathroom floor, we apologize for the inconvenience and appreciate you bringing this to our attention. Although we do not have a refrigerator in the rooms, we do provide a minibar in certain categories and a vending machine with drinks is available for your convenience. We also ensure that our rooms are equipped with double-glazed, opening windows to help mitigate temperature and sound, ensuring a restful atmosphere. It is also our priority to maintain operational security locks for your peace of mind, and we apologize if there was an issue during your stay. For future visits, please note that our rooms offer various amenities for your comfort, including tea and coffee making facilities, a flat-screen TV with satellite channels, and individual air conditioning controls to adjust the room climate. While we do not have USB ports, we provide plugs and converters on desks, and our team is always ready to assist with any additional requirements. We hope to welcome you again in the future. Best wishes, Sven Beek, General Manager

非常棒的酒店

客户意见评级 4.0/5

苗. 商务住宿 - 所有已确认评论

交通比较便利,离机场很近,老板服务非常好,晚到也会给留房卡。值得推荐!

我们很高兴您对酒店的评价如此正面,尤其是交通便利性和靠近机场的位置。我们的工作人员致力于为每位客人提供优质的服务,很高兴您对我们的房卡安排表示赞赏。得知您愿意推荐我们的酒店,我们感到非常荣幸。 衷心期待您的再次光临,我们一定会为您奉上更好的住宿体验,祝您生活愉快! Mercure Mannheim am Friedensplatz Front Office Manager Marc Hirmer, Front office Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 494 评论 9.2/10 位置
  • 911 评论 6.1/10 房间
  • 628 评论 8.5/10 服务
  • 10 评论 8.7/10 上网
  • 428 评论 5.5/10 清洁度
  • 427 评论 6/10 舒适度
  • 401 评论 7.7/10 早餐
  • 208 评论 3.3/10 设施

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