Novotel Saint Brieuc Central Station 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 2,067 件のレビュー

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Novotel Saint Brieuc Central Station - Image 1
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Novotel Saint Brieuc Central Station - Image 4
7 Esplanade Georges Pompidou, 22000 SAINT BRIEUC, France

説明

ホテルのその他の情報

  • 5 minutes from downtown, 15 minutes from the first beach

  • Modern unique rooms

  • On-site Amiral restaurant and bar

  • Heated indoor pool and fitness center

  • Secure car park

当ホテルの客室

ホテル所在地

Novotel Saint Brieuc Central Station

7 Esplanade Georges Pompidou
22000 SAINT BRIEUC
France

GPS:48.508309, -2.762395

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

L AMIRAL

L Amiral offers simple and hearty cuisine made with fresh and seasonal produce. Original and modern cuisine. Pets are only allowed on the terrace.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  2,067 件のレビュー

トリップアドバイザーの評価  4.5/5  843 件のレビュー

2024エクセレンス認証

Beautiful, friendly and amazing value

トリップアドバイザーの評価 5.0/5

Patrick S Couples - トリップアドバイザー認証口コミ

Beautiful hotel, fresh and modern interior in a classic building. We stayed in a standard room, but it was really well designed. A very nice combination of rough bricks on the wall and beautiful carpet. The staff we interacted with was all very young but very professional and welcoming. Amazing value.

Dear Patrick, Many thanks for your stay and this great 5/5 ! Regards,

A very comfortable hotel in St. Brieuc.

トリップアドバイザーの評価 5.0/5

Bob1949 トリップアドバイザー認証口コミ

If you have to go to St. Brieuc, the Novotel is a good option. We booked a Junior Suite and it was spacious and very comfortable. There was a fridge with a few complimentary non-alcoholic drinks, a safe, a spacious bathroom with excellent shower and tea and coffee making facilities. The hotel is very well kept and the public areas were attractive. The setting of the historic building in an old square/courtyard is appealing and my only criticism would be that it is a little far from the main action for restaurants, particularly when returning after dinner in the rain with an uphill walk back! St. Brieuc is not a town I would return to but the hotel, part of a chain we don't usually use, encouraged us to seriously consider Novotel in future. We didn't have breakfast as we had booked lunch in St. Malo but as an overnight stop, the hotel offered a lot with safe underground parking at 5 Euros a night for hotel guests which was very good. Despite the shortcomings mentioned, for the overall experience of the hotel itself it is worth 5 stars, but that is based on a Junior Suite which would always be my preference.

Dear Bob, Many thanks for your stay and this comment which is crowned by a beautiful 5/5! We are happy that you enjoyed your stay with us and hope to be able to see you again the next time you come to Brittany 😉 Regards,

Unprofessional staff

トリップアドバイザーの評価 3.0/5

Roving18796214288 ファミリー - トリップアドバイザー認証口コミ

Very disappointed with the service in this hotel. We are staying here for nearly two weeks and the staff at the reception is quite rude when we have an issue like not enough water bottles in the room (they gave us two instead of 4 when we are two adults and two children); phone not working; very small duvet to share for two children; .The children sleeping on the sofa bed have only one very narrow duvet to share and we asked for a second one but the next day it was removed. Our phone in the room does not work therefore we couldn’t call the reception. There is a loud ventilation sound coming from the bathroom which started on the second day. It doesn’t appear to be the A/C as it does not work either. Camille at the reception is very pleasant and polite, so is Yassin. But the rest of the team at the reception is quite rude and instead of telling us they will find a solution or apologize for the mistakes made by the cleaning ladies or issues we have had in the room they decide to argue with us and they say this is your version I don’t have the one of the staff. This type of attitude coming from a manager is even more disappointing. Not professional at all and makes us feel uncomfortable. A manager should not argue with customers but instead make them feel welcomed, safe and understood. The lady in charge at the restaurant in the evening was having a go at the waiters in front of us customers and laughing out loud at their mistakes, sighing in dispair at them. All in front of us. Very very unprofessional. Two of these waiters, very polite and kind to us seemed to be learning and were doing well it seemed, at least they were professional and polite, unlike their supervisor who was diminishing them in fromt of people. Really put us off our meal. One receptionist, a young woman, who did help us with our duvet issue, hardly greeted us when we entered the hotel in the evening. This is a 4 star hotel and very surprising behavior from the staff. She also made the entire reception stink of what seemed to be a humidity issue with clothes. I told her about the smell, unpleasant when you enter the hotel, without realizing the odor actually came from her. She is human but it shouldn’t really happen in a 4 star hotel, when you welcome clients. This morning the actual manager told me his colleague at the reception did not have time to tell me to see my issues with him as she had many other customers to deal with. She could have politely told me, Madam I don’t have to capacity to help you now but I will make sure the manager reaches out to you. This is high season, so there should be more than one person at the reception or at least have the clients directed to the manager immediately for these kind of situations instead of rebuffed rudely. When I asked to have the contact of the direction of the hotel, the manager told me and that after shouting at me down the phone and arguing with me, that he could not provide me with that information and I should write to him instead and he would transmit my feedback to the direction. I had lost all trust in this « manager » by that point and had no reason teh believe he would actually transfer my email to the direction. Very disappointing and upstet and makes us wonder how the rest of our stay is going to be with reception personal acting so unprofessionally.

A great hotel in St Brieuc

トリップアドバイザーの評価 5.0/5

Jonathan L トリップアドバイザー認証口コミ

Great hotel - with a really good restaurant. We cycled in and were looking forward to the spa. Sadly the pool was freezing - I did have a paddle which earned me claps from the other guests who thought I was mad! There was bicycle storage but the standout was the restaurant, pretty good menu at good value. Staff very helpful and the room was great - and being an Accor member meant I got a free drink in the bar!

Good morning, Many thanks for your review and this 5/5. Thank you for not holding us against the temperature of our beautiful indoor pool, everything is now back to normal. Glad to read that you liked our restaurant so much, the teams will be delighted. Best regards Julien Lefebvre Bonjour, Mille mercis pour votre avis et ce 5/5. Merci de ne pas nous avoir tenu rigueur de la température de notre belle piscine intérieure, tout est maintenant rentré dans l'ordre. Ravi de lire que notre restaurant vous ai tant plu, les équipes en seront ravies. Bien cordialement Julien Lefebvre

Beautiful Novotel, far from the center.

トリップアドバイザーの評価 3.0/5

maud s トリップアドバイザー認証口コミ

We stayed 2 nights while visiting Normandy. Very nice hotel, looks new and we had an upgrade to a lovely room. Big television and coffee machine certainly a plus. Parking very near the hotel and special price for hotelguests. All convenient. The restaurant however was very bad. The guy in charge unfriendly and unwilling. I had to return the beef skewer because the meat was too tough. Instead I asked for a tuna skewer but that was even worse. Also my partner’s food was bad. Serving this kind of food in a 4 star hotel is surprising. When we left the hotel next morning my husband returned the luggage trolley to the front door. The manager got very angry at my husband ( 82 years of age) that he had to put it left of the door and not to the right even when there was enough space. Management?

Madam, I confirm that we are not dogs and deserve a minimum of respect, a word that your husband does not seem to know. You hated having you with us and were glad you were leaving. the reception

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