Tarcin Forest Resort & Spa Sarajevo - MGallery 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 74 件のレビュー

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Vilovac B B, 71240 SARAJEVO, Bosnia And Hercegovina

説明

ホテルのその他の情報

  • Ideally located within thirty minutes' drive from the multi-faceted Sarajevo.

  • Panoramic elegant dining restaurant offering stunning views of the surrounding nature.

  • State-of-the-art conference facilities with panoramic views, ideal for every special occasion.

  • Hiking trails through unspoiled nature with a licensed guide will make your stay memorable.

  • Bar and Restaurant located in pine forest next to children playground perfect for families.

当ホテルの客室

ホテル所在地

Tarcin Forest Resort & Spa Sarajevo - MGallery

Vilovac B B
71240 SARAJEVO
Bosnia And Hercegovina

GPS:43.78833, 18.104839

電話番号
ファックス +387 33 947-199

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

180° RESTAURANT

Specially designed to offer unforgettable culinary journeys and rich emotional experiences in a sublime decor, our 180° panoramic restaurant features a terrace with a spectacular view over the mountains.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  74 件のレビュー

トリップアドバイザーの評価  4.5/5  108 件のレビュー

Goʻooooooooooooooooooooooooooooooo

トリップアドバイザーの評価 5.0/5

Mohand A ファミリー - トリップアドバイザー認証口コミ

First of a very friendly staff, especially Tareq, with a great smile and attitude willingly to assist you with your needs. Also, others like the old guy in the restaurant. If you need to see a fabulous scenery of condensed greenery covered in the morning with fog carpet mesmerizing your sensation, then take your beloved husband and stay there.

Dear guest, Thank you very much for visiting and for the excellent evaluation of our services. We are very glad that you enjoyed Tarčin Forest Resort and Spa-MGallery, where you are always welcome!

Beautiful

トリップアドバイザーの評価 5.0/5

oldhamblondie123 Friends getaway - トリップアドバイザー認証口コミ

The air was so fresh. The views were spectacular There is not much to do apart from absorb the beautiful scenery around you. Quad biking, walking trails. Spa facilities But you can go down to the town if you wish The staff were so Accommodating, the waiters were brilliant and very helpful. They made you feel at home. All service came with a smile. We never felt rushed when we had any meal. The rooms were clean. The breakfast was always excellent. Only qualm was their restaurant food. This needs to be improved. This hotel hosted a certain type of customer group. That were not rude , rowdy, inappropriate. you never felt uncomfortable.

Dear Guest, We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The isolated spot, also from entertainment

トリップアドバイザーの評価 3.0/5

laserkid Couples - トリップアドバイザー認証口コミ

This resort is located somewhere in the nowhere. At first glance its exiciting place. The view on the Dinar Alps is spectacular and in fact, there is very peaceful surrounding, but there are not many atractive options around. The rooms are quite large and good organized, but lack of them the warm atmospher. The restaurant is not cozy, too much modern and awkward. The food was not outstanding and for a dinner with wine we had to move to the motel 7 km away. The non-alcohol policy in the 5 stars international hotel is something not understable. The muslim guests were dominating at the hotel, including the wedding party, but the venue should have the offers for different kind of clients too.

Dear valued Guest, Thank you for choosing Tarčin Forest Resort & Spa, MGallery Hotel Collection as a place for your stay. Also thank you for taking time to rate and comment our services. We appreciate your comment, because in that way we know how to make our service even better for our guests. For the interior design of the hotel areas, it is designed in combination of traditional and international motives. As we are in the heart of nature and forest, we represent Well Being and healthy lifestyle. This is the reason we are non alcoholic and non smoking resort. Here at MGallery, we as Heartist are respecting diversity and not making any differences between our guests. We hope to see you once again in our resort, and we sincerely hope that you will have great service another time. Best regards for you.

Retreat to remember!

トリップアドバイザーの評価 5.0/5

DraganAAH トリップアドバイザー認証口コミ

I was key note speaker for Addiko bank Sarajevo, on their one day retreat. My comments: cleanliness - very good, Staff / service - very good Food - excellent, quality as well as variety at the buffet. Coconut margarita - excellent! F&B director, Mr. Sedin Dudo was very courteous and helpful. All my requests regarding the set up of the conference room and equipment, were met on time. In short: Highly recommended hotel! PS: Greenery around hotel views are stunning! Dragan Djordjević Country lead of CEXAS.rs

Dear Mr. Dragan We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

No Airconditioning and terrible service

トリップアドバイザーの評価 1.0/5

Sana B ファミリー - トリップアドバイザー認証口コミ

Terrible hotel, PLEASE STAY AWAY! We booked this hotel to celebrate our parent’s 30th anniversary and checked in on May 16 evening. Coming from the states, we are used to using air conditioning when it’s high 70 Fahrenheit. When we entered the room, it was hot. We called and requested for the ac to be turned on. I was told by the receptionist Narmina “other guests want the heater on, so we can’t turn on the ac.” I’m almost baffled that they care about other guests’ priorities and completely ignored my request. We are also paying guests and paid quite a bit for two rooms for two nights. She was rude and kept saying that other guests are a priority and ac cannot be turned on. When I explained that I quite literally cannot fall asleep, she just told me she’ll talk to maintenance and turn it on. An hour went by but it was still hot and no ac was turned on. When I called again and expressed I was upset, only then she turned it on and walked in our room to lie that the ac takes an hour to start cooling. I’ve stayed in alot of hotels and have ac at my own place, there is no ac that takes an hour to start working. I would have appreciated honesty and better treatment. She was extremely rude, declined to connect me to a manager, and kept saying “calm down, you don’t understand” instead of actually helping out. Please spend your dollars elsewhere, there are much better and more luxurious options where you will get treated like a paying hotel guest. Completely ruined our night!

Dear Sana, Thank you for taking the time to share your feedback. and thank you for choosing our hotel for special occasion as yours .At Mgallery Tarcin Forest Resort, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We are sorry that you were not happy with your choice of hotel and things that happened. Regarding the AC and your weather proof at the moment you sent wetherproof it was 14 C at your location and 22 C in your room. Even though its not hotel practice to turn on AC at that temperture we turned it on after your complaint. And yes,it uslually takes one hour for AC to reach maximum cooling capacity at fully occupied hotel. We hope that the rest of your stay was pleasent for you and your family and speaking with your parents we have came to conclusion they were extremely happy with our hotel and service. We hope that you will give us one more chance to improve your oppinion about our hotel and we look forward to welcoming you back to in future. Kind regards, Tarcin Forest Resort Mgallery team.

との提携 TripAdvisor

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