Tarcin Forest Resort e Spa Sarajevo - MGallery 5 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 139 recensioni

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Tarcin Forest Resort e Spa Sarajevo - MGallery - Image 1
Tarcin Forest Resort e Spa Sarajevo - MGallery - Image 2
Tarcin Forest Resort e Spa Sarajevo - MGallery - Image 3
Tarcin Forest Resort e Spa Sarajevo - MGallery - Image 4
Vilovac B B, 71240 SARAJEVO, Bosnia-Erzegovina

Descrizione

I plus dell'hotel

  • In posizione ideale, a 30 minuti d'auto dall'eclettica Sarajevo.

  • Elegante ristorante panoramico con vista mozzafiato sulla natura circostante.

  • Strutture per conferenze panoramiche e all'avanguardia, ideali per ogni occasione speciale.

  • Le escursioni nella natura incontaminata con la guida renderanno indimenticabile il soggiorno.

  • Bar e ristorante nella pineta accanto all'area giochi per bambini, perfetto per le famiglie.

Le nostre sistemazioni

Posizione dell'hotel

Tarcin Forest Resort e Spa Sarajevo - MGallery

Vilovac B B
71240 SARAJEVO
Bosnia-Erzegovina

Coordinate GPS:43.78833, 18.104839

Telefono
Fax +387 33 947-199

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

180° RESTAURANT

Appositamente studiato per offrire percorsi gastronomici indimenticabili e intense esperienze emotive, il nostro ristorante con panorama a 180° offre una terrazza con vista spettacolare sulle montagne.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  139 recensioni

Giudizio TripAdvisor  4.4/5  109 recensioni

Very Disappointed - Pests, Poor Service, and a Catastrophic Stay

Punteggio Tripadvisor 1.0/5

Johanna B Recensione certificata TripAdvisor

We arrived late at night with our three young children, tired after a long journey. We had booked a villa and were looking forward to a peaceful and pleasant stay, but unfortunately, we were deeply disappointed. As soon as we entered the villa, we were greeted by an unpleasant sight: long-legged silverfish crawling on the ceiling, a dead beetle in the shower, and spiders hanging from the ceiling. My husband had to go to the reception, and we were promised two rooms in the main building instead. When we finally reached those rooms, they were no better. We found a live silverfish on the floor in one of the rooms, and outside our other room, there was a large dead brown beetle. We felt very uncomfortable staying there due to the pests and insects, and now we were left without accommodation in Sarajevo in the middle of the night, with three tired and disappointed children. We contacted the hotel's manager, Nermin Horman, who informed us that they would not reimburse us for the nights, even though we had paid over 500 euros for accommodation that we never used. After a long night of searching for another hotel, we eventually found a room at Ibis Styles. When we checked in, we realized that it was actually a sister hotel to Tarcin. The room was okay, but the breakfast was another disappointment. Dirty plates, an unappetizing buffet, and ants in the restaurant quickly made us realize that we didn’t want to stay here either. In summary: We had a terrible experience at Tarcin Forest Resort and spa and cannot recommend it to anyone. Poor hygiene, pests, unprofessional service, and no support from the hotel when we needed it the most. Avoid this hotel if you want a comfortable and safe stay.

Goʻooooooooooooooooooooooooooooooo

Punteggio Tripadvisor 5.0/5

Mohand A In famiglia - Recensione certificata TripAdvisor

First of a very friendly staff, especially Tareq, with a great smile and attitude willingly to assist you with your needs. Also, others like the old guy in the restaurant. If you need to see a fabulous scenery of condensed greenery covered in the morning with fog carpet mesmerizing your sensation, then take your beloved husband and stay there.

Dear guest, Thank you very much for visiting and for the excellent evaluation of our services. We are very glad that you enjoyed Tarčin Forest Resort and Spa-MGallery, where you are always welcome!

Soggiorno eccellente

Giudizio clienti 4.5/5

Anonimo Famiglie - Avvisi confermati di ALL

Ottima location, ville splendide immerse nella natura, personale attento al cliente, attento anche ai più piccoli ospiti, risorante ottimo e colazione di alto livello, attività per i bambini molto apprezzate, spa & wellness center soddisfacenti.

Dear Rafaelle, Thank you very much for your nice review and for your recommendation. It is always a pleasure to receive positive feedback. I will share your feedback with the rest of our team. They will really appreciate it. We hope you had a wonderful city trip and will visit us again. We are looking forward to your next stay with us! Best regards, Edin Bajramovic General Manager

Beautiful

Punteggio Tripadvisor 5.0/5

oldhamblondie123 Viaggio con amici - Recensione certificata TripAdvisor

The air was so fresh. The views were spectacular There is not much to do apart from absorb the beautiful scenery around you. Quad biking, walking trails. Spa facilities But you can go down to the town if you wish The staff were so Accommodating, the waiters were brilliant and very helpful. They made you feel at home. All service came with a smile. We never felt rushed when we had any meal. The rooms were clean. The breakfast was always excellent. Only qualm was their restaurant food. This needs to be improved. This hotel hosted a certain type of customer group. That were not rude , rowdy, inappropriate. you never felt uncomfortable.

Dear Guest, We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The isolated spot, also from entertainment

Punteggio Tripadvisor 3.0/5

laserkid In coppia - Recensione certificata TripAdvisor

This resort is located somewhere in the nowhere. At first glance its exiciting place. The view on the Dinar Alps is spectacular and in fact, there is very peaceful surrounding, but there are not many atractive options around. The rooms are quite large and good organized, but lack of them the warm atmospher. The restaurant is not cozy, too much modern and awkward. The food was not outstanding and for a dinner with wine we had to move to the motel 7 km away. The non-alcohol policy in the 5 stars international hotel is something not understable. The muslim guests were dominating at the hotel, including the wedding party, but the venue should have the offers for different kind of clients too.

Dear valued Guest, Thank you for choosing Tarčin Forest Resort & Spa, MGallery Hotel Collection as a place for your stay. Also thank you for taking time to rate and comment our services. We appreciate your comment, because in that way we know how to make our service even better for our guests. For the interior design of the hotel areas, it is designed in combination of traditional and international motives. As we are in the heart of nature and forest, we represent Well Being and healthy lifestyle. This is the reason we are non alcoholic and non smoking resort. Here at MGallery, we as Heartist are respecting diversity and not making any differences between our guests. We hope to see you once again in our resort, and we sincerely hope that you will have great service another time. Best regards for you.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 188 recensioni 8.4/10 Posizione
  • 254 recensioni 7.8/10 Camera
  • 289 recensioni 9/10 Servizio
  • 108 recensioni 7.9/10 Comfort
  • 88 recensioni 6.4/10 Pulizia
  • 87 recensioni 8.3/10 Colazione
  • 74 recensioni 8.9/10 Atmosfera
  • 70 recensioni 7.5/10 Servizi

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