Mercure Alice Springs Resort 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 557 件のレビュー

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Mercure Alice Springs Resort - Image 1
Mercure Alice Springs Resort - Image 2
Mercure Alice Springs Resort - Image 3
Mercure Alice Springs Resort - Image 4
34 Stott Terrace, 0870 ALICE SPRINGS, オーストラリア

説明

ホテルのその他の情報

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

当ホテルの客室

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ホテル所在地

Mercure Alice Springs Resort

34 Stott Terrace
0870 ALICE SPRINGS
オーストラリア

GPS:-23.702813, 133.886296

電話番号
ファックス +61 8 8953 0995

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BARRA ON TODD RESTAURANT AND BAR

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  557 件のレビュー

トリップアドバイザーの評価  3.9/5  1,609 件のレビュー

Well maintained but ageing

トリップアドバイザーの評価 4.0/5

Eric_Beylon トリップアドバイザー認証口コミ

Great staff from booking to checking-out. Perfectly clean property. Efficient AC. Enjoyable pool. However the resort layout and our room features look old fashioned. For instance there was no handheld shower with a hose in the shower, only a fixed showerhead , and there was no shower at all in the bathtub (how to rinse?). Room service options were also very limited. To sum up, current management seemingly makes the most of the buildings, but renovations would be welcome.

Alice Springs in October

トリップアドバイザーの評価 4.0/5

rkjohns2n トリップアドバイザー認証口コミ

Excellent hotel, located just over the Todd River from the city centre. It is a short walk if you feel up to it. Room was spacious although a little dated, especially the bathroom. Restaurant was excellent and staff very friendly. Front of house staff were always helpful and friendly.

Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our location, spacious rooms, and the friendliness of our staff. We appreciate your comments about the bathroom and will take them into consideration as we continue to enhance our facilities. We look forward to welcoming you back in the future. regards Ian

Excellent Staff Made the Stay Worthwhile and Comfortable

トリップアドバイザーの評価 5.0/5

PussyCat69 トリップアドバイザー認証口コミ

Whilst the hotel could do with some upgrades, what could have been a mediocre stay was made worthwhile by the experienced and excellent staff who made you feel welcome, and nothing was any trouble. I was staying for a work trip, and as a solo woman in Alice Springs, I won't lie. Safety was my number one concern, but this hotel was safe and secure. I was surprised at how quiet the rooms were, too. I stayed in the garden court, and the rooms were very comfortable with amenities such as a mini fridge, tea, and coffee, and milk was provided. The bathroom had a very good shower (nice hot water and good pressure), good towels, and amenities. There was a decent sized desk with power outlets, which I appreciated being on a work trip. The bed was fabulous, very comfortable for a good night sleep, and lots of pillows (yay!!). The curtains were blockout for the sunshine, which is great for privacy and good night sleep. I would not recommend any women walking around by themselves in Alice Springs, especially at night due to safety concerns, so I had dinner at the restaurant each night, which was very nice. Good food, attentive staff, and nice outlook. The pool was amazing!! After a long day of work, it was bliss to dive into the cool water and then sit and relax with a drink by the pool. Overall, whilst the rooms could do with a spruce up (I had a broken chair and filled out the csrd but nothing happened), it is a good option for staying in Alice Springs.

Dear Petal, Thank you for taking the time to share your experience at Mercure Alice Springs Resort. We are delighted to hear that our staff contributed to making your stay enjoyable and comfortable. Your comments regarding the safety and security of our hotel are especially appreciated, as we prioritize the well-being of our guests. We acknowledge your feedback regarding the need for upgrades in certain areas of the hotel. Please rest assured that we continually assess our facilities to enhance our guests' experiences. We apologise for any inconvenience caused by the broken chair and appreciate you bringing it to our attention; our team aims to address such matters promptly to ensure a seamless stay for our guests. We are pleased that you enjoyed the comfort of your room, our dining options, and the pool area. Your insights are valuable to us, and we hope to welcome you back in the future for another enjoyable stay. regards Ian

Nice hotel happy to stay here

トリップアドバイザーの評価 4.0/5

MikeBirdman トリップアドバイザー認証口コミ

Nice hotel near the center of Alice. Stayed for two nights. The room was serviced each day which was appreciated. The pool is good. The Wi-Fi is good. The room was well organized and well equipped. Had dinner in the restaurant which was pleasant and good. The breakfast buffet was average.

Hi Mike Thanks for the review and comments, I'm glad to see you generally enjoyed your recent stay with us. We look forward to seeing you again the next time you are in Alice Springs. Safe travels regards Ian

Good night in Alice

トリップアドバイザーの評価 4.0/5

ch5658am トリップアドバイザー認証口コミ

Nice hotel just a short walk from town. Comfortable and clean room friendly staff would rebook I thought the breakfast was a bit expensive but extensive buffet

Thank you for your review and comments and it's great to see you enjoyed your stay with us. We look forward to seeing you again the next time you are in town. regards Ian

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