Mercure Alice Springs Resort 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 471 件のレビュー

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Mercure Alice Springs Resort - Image 1
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Mercure Alice Springs Resort - Image 3
Mercure Alice Springs Resort - Image 4
34 Stott Terrace, 0870 ALICE SPRINGS, Australia

説明

ホテルのその他の情報

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

当ホテルの客室

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ホテル所在地

Mercure Alice Springs Resort

34 Stott Terrace
0870 ALICE SPRINGS
Australia

GPS:-23.702813, 133.886296

電話番号
ファックス +61 8 8953 0995

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BARRA ON TODD RESTAURANT AND BAR

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  471 件のレビュー

トリップアドバイザーの評価  4.0/5  1,595 件のレビュー

A jewel in the Desert

トリップアドバイザーの評価 5.0/5

U8446IDmariona トリップアドバイザー認証口コミ

A lovely hotel near town.Staff were so friendly and helpful .Great restaurant with a huge choice for breakfast.Rooms very comfortable with tea coffee etc provided Hotel very convenient for visiting Ayres Rock and School of the air etc and the attractions of Alice Springs

Thank you for your comments and review. We are glad that you found the hotel to your liking and the staff friendly and helpful. (I think they are as well). Please visit us again if you are ever in Alice Springs. regards Ian

Out dated

トリップアドバイザーの評価 4.0/5

pauldN378CM ビジネス - トリップアドバイザー認証口コミ

Unfortunately this is the only Accor branded hotel in Alice. Front staff were lacking customer service experience but hats off to bar and restaurant staff who did an amazing job . Food in restaurant was good and reasonably priced. The rooms !!! Could do with a fresh coat of paint. Lacked appeal and character. Compared to other resorts in the area! Well might consider somewhere else next time.

Hi Paul Thanks for your review and comments. Sorry we didn't live up to all your expectations on this occasion. We hopefully will be able to welcome you back in the future. regards Ian

A restful stay enroute to our destination!

トリップアドバイザーの評価 4.0/5

Dorette Couples - トリップアドバイザー認証口コミ

Mercure, Alice Springs This is best described more as an elevated motel rather than defined as a hotel. The location is in the centre of Alice Springs. Reception staff and room staff were very welcoming and obliging. Reception also has a little section with gifts & souvenirs…i’d suggest buy them here rather than in town or the airport. Our room overlooked a garden area and had a quiet setting. The rooms are spacious & nicely presented with the decor giving a little nod to the heritage of Alice Springs. A safe was available in room closet with Iron & ironing board. The shower room appears newly renovated and the shower pressure was great! Be careful exiting the shower as can be a little slippy under foot. TV with remote. The in-room coffee/tea is basic so if you love coffee you’ll be disappointed as no machine or filter coffee or coffee bag. The Breakfast offerings also felt very ‘budget’ overall under the ‘Mercure’ labelling. Barra on Todd the restaurant was, however, very good with a varied menu and obliging staff. We had all our meals on site. There’s a laundry on site with 4 wash machines, 4 driers but half were out of order. Coin only operating. The front desk can help with coins. As i’m petite i felt disadvantaged in here as the machines were top loaders and the only drier available was at a height so difficult to access. 🙃 A portable step would benefit in this laundry. There is a pool with a pool bar but this was never manned during our stay. The pool has towels & beds available (the beds are metal framed and get very hot so use with caution!) The downside to using the pool is that there was indigenous aboriginal children jumping in the pool fully clothed with little regard for paying guests. Alice Springs the town centre was a little undesirable and it felt a little intimidating walking around. There are obvious serious social issues evident; it was advised not to go out beyond sunset. Overall a restful stay was had here prior to our onward journey and we felt safe on the site. The hotel is used by workers/truckers passing through hence there’s varied clientel. This venue has the potential to be huge with some further fore planning and development. It’s a great base and the landscapes and gorges with an hour or so are breathtakingly beautiful. Don’t miss out Ormiston Gorge!

Hi Dorette Thank you for your very comprehensive review and comments. On a couple of these, the indigenous kids were paying guests of the hotel and we do not advertise the pool bar as we are currently in the process of redesigning and using for another purpose. We are glad that you enjoyed your stay with us and wish you safe travels. regards Ian

Don't stay here unless you don't want to sleep and don't need to feel safe

トリップアドバイザーの評価 1.0/5

stacia_ca トリップアドバイザー認証口コミ

This hotel is full of very loud drunk people that pack rooms. The first night I was woken by loud screaming people below my room multiple times. The hotel had to call the police, yet the same people were in the room yelling and screaming again the next night. This seems to be a hotel in which the city places the unhoused and it brings a lot of problems and the hotel feels unsafe as well as being loud.

Hi Stacia Thank you for your review. I can assure you we are not a hotel that the town places the "unhoused". Unfortunately, people play up while they are away, whether that is from their hometown or community. This booking was done by a Corporation and they have been advised that those guests will not be allowed to stay in the future. I apologise for your stay and hope the rest of your travels have been uneventful. regards Ian

Great location

トリップアドバイザーの評価 5.0/5

janiner354 トリップアドバイザー認証口コミ

The River Court Rooms were spacious and had a great view out over the Todd River bed. The hotel is well located within easy walking distance of shops and major attractions such as the RFDS, Women's Museum, Mega Fauna Museum, and Botanical Gardens.

Thank you for your review and comments. We are glad that you enjoyed you stay with us and found the rooms and location to your liking. We look forward to welcoming you back the next time you are travelling through Alice Springs regards

との提携 TripAdvisor

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