美居基辅国会 4 星

客户意见评级 (ALL 评级) 4.2/5 51 评论

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描述

酒店其他优惠

  • 只需 9 分钟即可到达 Shuliavska 地下车站,线路直达市中心

  • Cosmopolite 餐厅内设有自己的酿酒设施

  • 温水室外游泳池、夏季开放

  • 全天候健身中心

  • 多种枕头选择

我们的客房

酒店位置

美居基辅国会

Vadima Hetmana Street, 6
3057 基辅
乌克兰

GPS:50.45012, 30.443112

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

COSMOPOLITE

Cosmopolite 餐厅及其开放式啤酒厂可以提供各种各样的美食选择,包括现场音乐或足球比赛。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  51 评论

TripAdvisor 评级  4.5/5  518 评论

Very Nice Hotel

Tripadvisor 评级 4.0/5

1972Joao 商务住宿 - 经 TripAdvisor 认证的评论

Very nice Hotel, the service is very good to. cosy room, not so big but nice. The restaurant is very good to with good food options and very good service. Breakfast very complete with sevreal options. Location not the best

Dear Guest! It was a pleasure to have you as our guest at Mercure Kyiv Congress and we are very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back in a not so distant future. Best regards, Nataliia Semko Front Office Manager

Good choice

Tripadvisor 评级 5.0/5

Tay2373 Couples - 经 TripAdvisor 认证的评论

My first choice mid range 4 star hotel is mostly Mercure as I’m a an Accor member, and I can say this hotel is one of the best I stayed in around the world, the front desc staff were very helpful, she even helped me set up my Ukrainian Mobil number, as well as upgrading my room to privilege then to deluxe which is cool the only down side is the breakfast, I expected to see some specific Ukrainian specialities let say Syrniki not the boring Croissant 😊 The area is is ok, around 3 km to the city center the hotel is in a new complex shopping Mall and close the red line Metro station with a lots of take away and working class vibes If I’m back to Kyiv the hotel will be my choice but without breakfast 🙈

Dear Tay! We thank you so much for your wonderful comments! Words are not enough to express to you our gratitude for all these compliments regarding the service you experienced. Be assured that we have shared your feedback with all the team. We are very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back in a not so distant future. T Best regards, Nataliia Semko Front Office Manager

Terrible

Tripadvisor 评级 1.0/5

burax869 Couples - 经 TripAdvisor 认证的评论

I stayed in Mercure Congress hotel in Kiev between 15-19 August 2021. We made our reservation through the Agoda website. Staff at the Reception are there with a completely unprofessional local mentality. Especially your staff named SOPIIA. She can't understand or speak English well, speaks in a slurred anger and never tries to solve any problems. Talking to an angry person all the time makes one think about where I've fallen. She was pretending to ask people why did you come here. When entering the hotel, one hopes that SOPIIA will not be there. For the first time in my life, I was getting stressed when entering a hotel. Although Mercure is your higher class hotel, I would definitely prefer the Ibis hotel. We are very regretful that we did not choose another hotel in Kiev. It was also written on the Agoda site that city taxes were included in the price. But they also took cash from me at the hotel (for every day). Maybe this part is Agoda's fault, I'm not sure about that.

Dear Burak! It was a pleasure to have you as our guest at Mercure Kyiv Congress and we are delighted that you enjoyed your visit while stay with us. On the other hand, we are sorry to hear that you were not completely satisfied with your experience with the receptionist. Feedback like yours is very important to us. Please be assured that we will repeat the training for ALL the members of staff to provide an excellent service. Thank you for drawing our attention. As for the situation with the city tax, please be informed that due to Ukrainian law the tourism fee is charged both from foreigners and from domestic tourists in Ukraine. Tourist tax is now 0.4% for Ukrainians and 1% for foreigners. The amount of tax is related to the minimum salary in Ukraine. Tourist tax in Kyiv is 24 hryvnias per day for Ukrainian tourists and 60 hryvnias for foreigners. We hope that your next visit to our hotel will take place in a more comfortable way, and we will do our best to make your stay unforgettable. Best regards, Nataliia Semko Front Office Manager

Avoid the restaurant

Tripadvisor 评级 2.0/5

K2254KFpierrem 商务住宿 - 经 TripAdvisor 认证的评论

I can't tell much about the hostel, but I often go to the restaurant since I work nearby, and it's, unfortunately, one of the few places around where you can seat and eat something relatively decent. I'm saying "relatively" because I had one of the worst food experiences in Ukraine after ordering their "Salad Cesar" on the menu. I usually go for the business lunch, which is rather OK... but today's salad just convinced me not to come back ever, even if I have to eat sandwiches from the supermarket in front of the hostel every day. Worth mentioning is the extremely slow and nonchalant service that definitely doesn't fit with international standards expected for this kind of venue.

Best mid-scale hotel in town

Tripadvisor 评级 5.0/5

soring89 商务住宿 - 经 TripAdvisor 认证的评论

Friendly and competent staff, very clean room, next to metro station, in the immediate vicinity of a shopping mall. Rooms are up to date, everything is always fresh and well maintained. I always return to the Mercure Kyiv Congress when I am in town.

Dear Valued Guest! We thank you so much for your wonderful comments! Words are not enough to express to you our gratitude for all these compliments regarding the service you experienced. Be assured that we have shared your feedback with all the team. We look forward to welcoming you back in a not so distant future. Best regards, Nataliia Semko Front Office Manager

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其他网络用户评价我们的酒店

  • 32 评论 8.5/10 位置
  • 49 评论 6.7/10 房间
  • 39 评论 8.6/10 服务
  • 23 评论 5/10 舒适度
  • 20 评论 7.5/10 清洁度
  • 20 评论 4.7/10 早餐

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