巴黎穆兰中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 868 评论

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21 Rue De Paris, 03000 穆兰, 法国

描述

酒店其他优惠

  • 水疗中心提供桑拿房、土耳其浴室、按摩浴缸和健身按摩

  • 位于城市中心历史悠久的街区

  • 新增：Bar le Paris 酒吧供应各种鸡尾酒和葡萄酒

  • 季节性开放的室外游泳池

  • 私人的安全停车场

我们的客房

酒店位置

巴黎穆兰中心美居酒店

21 Rue De Paris
03000 穆兰
法国

GPS:46.568063, 3.330452

电话
传真 +33 4 70 34 05 39

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  868 评论

TripAdvisor 评级  3.9/5  519 评论

Pleasant staying with family

Tripadvisor 评级 5.0/5

Lorena B 经 TripAdvisor 认证的评论

Very pleasant, silent ,nice large room; excellent beds and pillows; good position , parkig and access; Nice people at reception

Chère cliente, Nous vous remercions pour votre excellent retour d'expérience qui montre bien votre niveau de satisfaction. Ce serait un plaisir pour nous et nos équipes de vous accueillir lors de votre prochain séjour. La réception, Mercure moulins - Hôtel de Paris

Great hotel with all the old charm of France

Tripadvisor 评级 5.0/5

Visitor892 经 TripAdvisor 认证的评论

Very nice welcome on arrival with a very efficient reception team. Rooms are Clean and functional and all seemed dressed in a historic style. Pool area as clean and great for a late afternoon chill session. Bar and other faculties (unfortunately no restaurant) were top drawer. Location is great for travellers who want to explore the area and all facilities are just a short walk.

Cher client, Nous vous remercions pour vote retour positif qui nous fait très plaisir. C'est dans notre ADN, de vouloir conserver le charme de l'hôtel de Paris tout en le modernisant. Nous espérons vous revoir très prochainement dans notre établissement ! Cordialement, La réception

Could be nice if they cleaned the place and didn’t shout at you

Tripadvisor 评级 2.0/5

SeerLondonacre 家庭住宿 - 经 TripAdvisor 认证的评论

Arrived in our room to find the toilet had not been cleaned before our arrival! Immediately advised man working on reception who then got very angry and shouted at me. I have never experienced such a poor reception to a hotel stay. It’s a shame as the hotel could be very nice but it’s needs to be thoroughly cleaned (room also very dusty and communal areas dirty, mould in bathroom). The angry little man needs some serious customer service training. I noticed on leaving other guests also complaining about the lack of cleaning.

We sincerely thank you for taking the time to share your experience and we are truly sorry to read about the issues you encountered during your stay. Please accept our apologies for the cleanliness problems you described. This is not the level of service or hygiene we aim to provide, and your comments have been taken very seriously. A thorough review has been carried out with our housekeeping team to ensure stricter controls moving forward, particularly regarding room preparation and communal areas. We are also very concerned about your experience at reception. This behavior is completely unacceptable and does not reflect our values. The situation has been addressed internally, and additional customer service training is being implemented to ensure all guests are treated with courtesy and respect at all times. We regret that these issues overshadowed your stay, as guest satisfaction is our top priority. We appreciate your honest feedback, which helps us improve, and we hope we may have the opportunity to restore your confidence in the future. Kind regards, The Hotel Management

A few days of luxery

Tripadvisor 评级 4.0/5

joellej629 经 TripAdvisor 认证的评论

A very beautiful building , and beautiful typical regency french rooms. All air conditioned very quite cannot hear anyone walking on the carpets, and our room was in front of the lift. The staff were all very friendly and very helpful , escorting you towards toilets, Spa etc. The only downside to the hotel, is though it has a lovely breakfast in the morning, they do not do lunch time or evening meals.

Thank you very much for your lovely rating, which rewards the quality of our welcome, our service, our breakfast and all of our Hotel & Spa services. Our hotel does not have a restaurant but we are in the city center where you can eat easily. However, we offer room services for our customers who prefer to stay in their rooms. See you soon on Moulins.

Unpleasant mattress contains insect egg casings !

Tripadvisor 评级 1.0/5

duad21 家庭住宿 - 经 TripAdvisor 认证的评论

Having previously stayed several times in a family room as a stop over in central France we felt secure in booking again. Big mistake this year we were allocated a family room up some windy parapet stairs . I usually do a quick corner check of mattresses to look for evidence of bed bugs, black marks staining etc never ever finding a problem in all the hotels we have stayed in . This time to my horror I found in one of the single mattresses a man made cut / hole which contained insect egg casings and many of them . The mattress itself was badly stained a red/ coppery colour. Either it had been treated and not disposed of or we could have had a very bad night of bites and contaminated luggage. The reception was helpful and moved us to the room we had previously which was perfectly clean. So a mixed bag of rooms . We will not be returning.

Bonjour et merci pour votre retour. Nous avons pris les mesures nécessaires lors du signalement et le traitement a été fait pour assurer la sécurité de nos clients. Cordialement.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 230 评论 9.1/10 位置
  • 378 评论 7.8/10 房间
  • 383 评论 8.8/10 服务
  • 219 评论 8.1/10 早餐
  • 79 评论 7.7/10 清洁度
  • 65 评论 4.6/10 食物

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