宜必思特鲁希略酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 996 评论

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宜必思特鲁希略酒店 - Image 1
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, 13008 特鲁希略, 秘鲁

描述

酒店其他优惠

  • 10 岁以下儿童可免费与父母同住。

  • 欣赏酒店的现场宜必思音乐表演

  • 会议室提供咖啡茶歇选择

  • 酒店允许携带宠物入内！可携带 33 公斤以下的宠物（需遵守规定并支付费用）。

  • 距 Cap. FAP Carlos Martínez de Pinillos 国际机场 20 分钟车程

我们的客房

酒店位置

宜必思特鲁希略酒店

13008 特鲁希略
秘鲁

GPS:-8.121449, -79.034986

电话
传真 +51 5144240110

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

IBIS KITCHEN RESTAURANT

非合约照片

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  996 评论

TripAdvisor 评级  5.0/5  93 评论

卓越奖 2024

Un lugar para volver.

Tripadvisor 评级 5.0/5

Grace S 经 TripAdvisor 认证的评论

Las instalaciones son muy lindas!! Las habitaciones siempre limpias con todo lo necesario y el desayuno es variado y también tiene música en vivo en su restaurante 😃 Nos faltó tiempo para disfrutar más de los espacios pero definitivamente voy a volver. Recomendado totalmente!!!

Estimada Grace, Muchas gracias por compartir sus comentarios con nosotros. Conocer las opiniones de nuestros huéspedes es lo que nos ayuda a mejorar día a día. Esperamos tener la oportunidad de brindarle nuestra atención nuevamente. Saludos, Freddy Vicuña Fernández. Gerente General.

Excellent!

Tripadvisor 评级 5.0/5

SHEARLEY ANGHEL... V 经 TripAdvisor 认证的评论

Delicious food and excellent beds, and the kind people in the reception, the bar Is beautiful, AND the place Is near to the town Center , the músic Is nice, inthe conclusión everthing was very good , AND i'd recommend this beatiful place innTrujillo.

Dear Shearley, We truly appreciate the time you set aside to share your opinion regarding your stay at our Ibis Trujillo hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Freddy Vicuña General Manager

What a disappointment

Tripadvisor 评级 1.0/5

DayTrip32546862286 Couples - 经 TripAdvisor 认证的评论

One of the worst hotels I have stayed in for years of travel in aviation. The rudeness of employees to poor service in the afternoon restaurant staff literally 1.2 hours waiting a sandwich the first night we stayed only to be told in a dining room with 12 persons it was very busy and would be 1/2 mor hours for a sandwich. We decided to stay our original 4 day plan as to give a chance but after a broken chair in our room which the leg just broke of not from abuse but just sitting down being charged 200 soles with negotiation too tonight the restaurant server after 45 minutes proceeds to tell us we never ordered our food go figure this place requires customer service lessons I have never experienced this type of service any place else and I have stayed at other Ibis in Miaflores and Spain but never experienced this type of issues and to add the application of taxes is the discretion of the desk clerk we will not be staying in this hotel again.

Dear Guest, Thank you for taking the time to share your feedback. ´ We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will share your comments with our F&B manager in order to improve our service. This kind of feedbacks help us a lot, because they make us get better as a hotel. As it was published in your room, if there's a damage it will be charge to the guest bill. We know that the price was negotiated with our general manager in order to avoid to charge the real cost of the item. About the taxes, our front desk team explained to you that, according to the DS 919 at the peruvian law, all the foreing guest don't have to pay the IGV Tax if they have all the documents it requires, nevertheless, if there's a peruvian person who doesn't have the documents as we need in order to exonerate the tax at the same room, the tax have to be added. Thanks you again for giving us the chance to improve our service with your comments. Sincerely, Ibis Trujillo Team

Wonderful place stay

Tripadvisor 评级 5.0/5

tyeonr 经 TripAdvisor 认证的评论

Anita at the front desk was amazing I'm from LA first time in Peru she was the hostess with the most is I was there in March I'm finally writing this thing it took so long seriously nice place good people like the location il be black!!

Dear guest, We truly appreciate the time you set aside to share your opinion regarding your stay at our Ibis Trujillo hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Freddy Vicuña Hotel Manager

Excellent service by the front desk

Tripadvisor 评级 5.0/5

denvergreg Solo travel - 经 TripAdvisor 认证的评论

To Liry Marrugo, Upon checking into the Ibis Hotel Trujillo yesterday, I discovered that I had made an error in my booking and was off by one day on my arrival when I made my booking. Gianmarco and Jimena at the front desk were right on the task. I don’t know if they inquired with you or another manager, but they arranged my two night stay to be changed to the nights that I needed, November 5-7. I have worked as a Travel Director for 33 years in the United States and Canada and have stayed close to 7000 nights in hotels in my life, so I know excellence at hotels when I experience it. The customer service skills exhibited by Gianmarco and Jimena were exemplary. They were calm, courteous, and most certainly professional. You should be glad to have them on your staff. Because of their professional nature, I have booked myself into an Ibis Hotel in Lima for the end of my trip. I have always found the uniformity of appointments in Ibis Hotels to my liking, and look forward to my stay in Lima, and at more Ibis Hotels on other future trips.

Dear Mr. Martin, Thank you very much for taking the time to provide our team with such an exceptional review. We are delighted to know that the ibis Trujillo has turned your stay into a great experience with the service of our team. Please do not hesitate to share your good comments, I am sure it will bring more than a smile to their faces. We look forward to welcoming you back for another extraordinary stay. Liry Marrugo, General Manager.

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其他网络用户评价我们的酒店

  • 142 评论 7.9/10 位置
  • 262 评论 6.4/10 房间
  • 453 评论 8.7/10 服务
  • 5 评论 10/10 上网
  • 113 评论 7.8/10 食物
  • 112 评论 9.1/10 氛围
  • 109 评论 7.9/10 早餐
  • 87 评论 6.5/10 清洁度

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。