Ibis Trujillo 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,002 件のレビュー

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Ibis Trujillo - Image 1
Ibis Trujillo - Image 2
Ibis Trujillo - Image 3
Ibis Trujillo - Image 4
, 13008 Trujillo, Peru

説明

ホテルのその他の情報

  • Children under 10 years of age stay free with parents.

  • Experience ibis Music live in our hotel

  • Meeting room with options for coffee breaks

  • Pet-friendly hotel! Pets up to 33 kg allowed (requirements & fee apply).

  • 20-minute drive from Cap. FAP Carlos Martínez de Pinillos International Airport

当ホテルの客室

ホテル所在地

Ibis Trujillo

13008 Trujillo
Peru

GPS:-8.121449, -79.034986

電話番号
ファックス +51 5144240110

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

IBIS KITCHEN RESTAURANT

非契約写真

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,002 件のレビュー

トリップアドバイザーの評価  5.0/5  93 件のレビュー

2024エクセレンス認証

Un lugar para volver.

トリップアドバイザーの評価 5.0/5

Grace S トリップアドバイザー認証口コミ

Las instalaciones son muy lindas!! Las habitaciones siempre limpias con todo lo necesario y el desayuno es variado y también tiene música en vivo en su restaurante 😃 Nos faltó tiempo para disfrutar más de los espacios pero definitivamente voy a volver. Recomendado totalmente!!!

Estimada Grace, Muchas gracias por compartir sus comentarios con nosotros. Conocer las opiniones de nuestros huéspedes es lo que nos ayuda a mejorar día a día. Esperamos tener la oportunidad de brindarle nuestra atención nuevamente. Saludos, Freddy Vicuña Fernández. Gerente General.

Excellent!

トリップアドバイザーの評価 5.0/5

SHEARLEY ANGHEL... V トリップアドバイザー認証口コミ

Delicious food and excellent beds, and the kind people in the reception, the bar Is beautiful, AND the place Is near to the town Center , the músic Is nice, inthe conclusión everthing was very good , AND i'd recommend this beatiful place innTrujillo.

Dear Shearley, We truly appreciate the time you set aside to share your opinion regarding your stay at our Ibis Trujillo hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Freddy Vicuña General Manager

親切なスタッフ

お客さまの声 4.5/5

Yoichi M. ビジネス - 確認済みレビュー すべて

チェックアウトの時間を、嫌な顔をしないで延長してくれました。

Dear Yoichi M., We very much appreciate your comments regarding your stay at the ibis Trujillo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freddy Vicuña Hotel Manager.

What a disappointment

トリップアドバイザーの評価 1.0/5

DayTrip32546862286 Couples - トリップアドバイザー認証口コミ

One of the worst hotels I have stayed in for years of travel in aviation. The rudeness of employees to poor service in the afternoon restaurant staff literally 1.2 hours waiting a sandwich the first night we stayed only to be told in a dining room with 12 persons it was very busy and would be 1/2 mor hours for a sandwich. We decided to stay our original 4 day plan as to give a chance but after a broken chair in our room which the leg just broke of not from abuse but just sitting down being charged 200 soles with negotiation too tonight the restaurant server after 45 minutes proceeds to tell us we never ordered our food go figure this place requires customer service lessons I have never experienced this type of service any place else and I have stayed at other Ibis in Miaflores and Spain but never experienced this type of issues and to add the application of taxes is the discretion of the desk clerk we will not be staying in this hotel again.

Dear Guest, Thank you for taking the time to share your feedback. ´ We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will share your comments with our F&B manager in order to improve our service. This kind of feedbacks help us a lot, because they make us get better as a hotel. As it was published in your room, if there's a damage it will be charge to the guest bill. We know that the price was negotiated with our general manager in order to avoid to charge the real cost of the item. About the taxes, our front desk team explained to you that, according to the DS 919 at the peruvian law, all the foreing guest don't have to pay the IGV Tax if they have all the documents it requires, nevertheless, if there's a peruvian person who doesn't have the documents as we need in order to exonerate the tax at the same room, the tax have to be added. Thanks you again for giving us the chance to improve our service with your comments. Sincerely, Ibis Trujillo Team

Wonderful place stay

トリップアドバイザーの評価 5.0/5

tyeonr トリップアドバイザー認証口コミ

Anita at the front desk was amazing I'm from LA first time in Peru she was the hostess with the most is I was there in March I'm finally writing this thing it took so long seriously nice place good people like the location il be black!!

Dear guest, We truly appreciate the time you set aside to share your opinion regarding your stay at our Ibis Trujillo hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Freddy Vicuña Hotel Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 142 件のレビュー 7.8/10 ロケーション
  • 262 件のレビュー 6.5/10 客室
  • 448 件のレビュー 8.6/10 サービス
  • 5 件のレビュー 10/10 インターネット
  • 112 件のレビュー 7.7/10 料理
  • 108 件のレビュー 9/10 雰囲気
  • 107 件のレビュー 8.1/10 朝食
  • 87 件のレビュー 6.5/10 清潔さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。