Raffles Shenzhen 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 83

Raffles Shenzhen - Image 1
Raffles Shenzhen - Image 2
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3008 Zhongxin Rd, Наньшань, Шэньчжэнь, 518054 Шэньчжэнь, Китай

Описание

Особенности отеля

  • Изысканная кухня от классических японских и китайских блюд до французской выпечки.

  • Фитнес-центр с оборудованием Technogym, крытый бассейн и индивидуальные тренировки.

  • Современные залы для проведения меропр., вкл. большой банкетный зал и восемь конференц-залов.

Наши номера

Расположение отеля

Raffles Shenzhen

3008 Zhongxin Rd, Наньшань, Шэньчжэнь
518054 Шэньчжэнь
Китай

GPS:22.505775, 113.942252

Телефон
Факс +86 755 8666 8660

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.8/5  Отзывов: 83

Рейтинг TripAdvisor  5.0/5  Отзывов: 3 291

Dinner

Примечание: Tripadvisor 5.0/5

irenelee330 Реальные отзывы TripAdvisor

Sky cafe is a very good restaurant. Autumn is so nice and provides us a very goid service food is good, a various kind of food and wine beautiful scene

Very helpful Butler team

Примечание: Tripadvisor 5.0/5

Sharukh M Реальные отзывы TripAdvisor

The hotel is very clean and modern with excellent service. The butler team is extremely professional and attentive — special thanks to Maddy, Leo, and Echo for their warm support, which made the entire stay smooth and enjoyable. The gym and indoor swimming pool are spacious and well-equipped. A great choice for both business and leisure travelers. Highly recommended!

Dear Sharukh M, Thank you for sharing your gracious feedback. We are delighted to learn that you enjoyed our modern, well-appointed facilities and the refined comfort of our gym and indoor pool. Your warm recognition of our Butler Team — especially Maddy, Leo and Echo — is truly appreciated. Their professionalism and attentive support embody the service philosophy we strive for at Raffles Shenzhen. It was a pleasure to host you, and we sincerely look forward to welcoming you back for another seamless and memorable stay, whether for business or leisure.

Amazing Experience

Примечание: Tripadvisor 5.0/5

Charles f Реальные отзывы TripAdvisor

Maddy, Echo, Leo and Yuna have been amazing. Helped me with any requests I had and guided me through all the hotel’s amazing amenities . The structure and rooms are great. The restaurants are delicious .

Dear CharlesP1345QH, Thank you for taking the time to share your wonderful experience at Raffles Shenzhen. We are truly delighted to hear that Maddy, Echo, Leo and Yuna provided attentive assistance throughout your stay and guided you through our hotel’s curated amenities. Your kind recognition means a great deal to the team. We are equally pleased that you enjoyed the hotel’s design, guestrooms and dining experiences. It is our pleasure to create memorable moments for every guest, and we are grateful that your visit reflected the spirit of Raffles hospitality. Thank you once again for choosing Raffles Shenzhen. We look forward to welcoming you back for another extraordinary experience.

Overall decent

Примечание: Tripadvisor 4.0/5

Eric T Реальные отзывы TripAdvisor

I wasn’t entirely sure about the location, but the overall atmosphere was pleasant. We checked three rooms, and unfortunately, all of them had a noticeable cigarette smell. That said, the value for the price was reasonable, and the cleanliness was decent. With regard to delivery, the bellman part was kind of slow. It was also nice that we didn’t hear any outside noise during our stay. Nathan was very welcoming and helpful- he quickly resolved a few issues and gave excellent travel advice around the city. I actually noticed there was a bug on a bath towel, but I actually forgot to mention it to Reception or housekeeping. The IRD food looked pre-made and they did not follow dietary requirements. They did resolve it by taking it off the room charge and ended up insisting a fruit platter sent as a token of apology. The IRD staff refused my request to open up the table entirely and I ended up extending the side of the dining table myself.

Dear Eric T, Thank you for sharing your feedback regarding your recent stay at Raffles Shenzhen. We appreciate your insights as they are invaluable in helping us enhance our guest experience. We are pleased to hear that you found our atmosphere pleasant and that Nathan provided you with welcoming service and helpful travel advice. However, I regret to learn about the cigarette odor in the rooms you inspected and the delay with bell service. Such experiences do not reflect our standards, and your comments will be taken into consideration for our ongoing improvements. Regarding the in-room dining experience, I apologize for the oversight concerning dietary requirements and the issues with table arrangements. We aim to ensure all guest requests are met with care and attention. Your concerns about the food presentation and service have been noted and will be reviewed with our team. A job-related training has also been arranged to the staff and we ensure the issue will not happen again in your next visit. Thank you once again for your feedback, and we hope to welcome you back in the future for an even more enjoyable stay and I will take care of your stay in person. Best regards, Raffles Shenzhen Robert Yip Executive Assistant Manager - Food & Beverage

Our stay was absolutely wonderful, and the highlight was undoubtedly meeting Anastasia, the welcome ambassador of the ho

Примечание: Tripadvisor 5.0/5

Mark S Реальные отзывы TripAdvisor

Our stay was absolutely wonderful, and the highlight was undoubtedly meeting Anastasia, the welcome ambassador of the hotel. She has the most warm and welcoming smile that makes you feel at home instantly. As an expat employee, she provided us with excellent local recommendations and was incredibly helpful throughout our check-in process. Her positive energy is contagious! Thank you, Anastasia, for making our experience so personal and memorable. You are a true asset to this hotel!

Dear B111ODmarks, Thank you sincerely for sharing your wonderful experience at Raffles Shenzhen. We are delighted to learn that your encounter with our Welcome Ambassador Anastasia, stood out as the highlight of your visit. It brings us great joy to know that her warm and welcoming smile made you feel instantly at home, and that her thoughtful recommendations and attentive assistance during check-in contributed to such a pleasant experience. Her genuine care and dedication truly reflect the standard of hospitality we strive to uphold. Your gracious comments have been gladly shared with Anastasia and our entire team. Such encouragement inspires us to continue delivering the personalized and heartfelt service that our guests deserve. We look forward to the pleasure of welcoming you back to Raffles Shenzhen in the near future.

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Другие интернет-пользователи оценили наш отель

  • 364 Отзывов 9.2/10 Расположение
  • 928 Отзывов 9.3/10 Номер
  • 1 220 Отзывов 9/10 Сервис
  • 6 Отзывов 0/10 Интернет
  • 443 Отзывов 9.6/10 Атмосфера
  • 277 Отзывов 9/10 Комфорт
  • 270 Отзывов 8.9/10 Завтрак
  • 223 Отзывов 8.3/10 Чистота

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