Fairmont Austin 4 星

客户意见评级 (ALL 评级) 4.6/5 5,599 评论

保证最优惠房价
Fairmont Austin - Image 1
Fairmont Austin - Image 2
Fairmont Austin - Image 3
Fairmont Austin - Image 4
101 Red River Street, 78701 奥斯汀, 美国

描述

酒店其他优惠

  • 屡获殊荣的酒店，坐落于奥斯汀市中心

  • 六间独具风格的餐厅、咖啡馆与酒吧

  • 大型屋顶泳池，配有 14 间小屋及户外酒吧

  • 奢华水疗中心，配备日光浴室、浸泡池、蒸汽洞窟与冷浸池

我们的客房

酒店位置

Fairmont Austin

101 Red River Street
78701 奥斯汀
美国

GPS:30.263613, -97.740684

电话
传真 +1 512-580-0198

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  5,599 评论

TripAdvisor 评级  4.7/5  6,828 评论

Amazing and Wonderful Experience!!!! Great Professional and Personal Service!!

Tripadvisor 评级 5.0/5

Ernesto A 商务住宿 - 经 TripAdvisor 认证的评论

My wife and I were very impressed. I am a hotel snob. The Fairmont Austin has the "WOW" factor! The entrance was festive, elegant and spacious. Seda at the front desk took great care of us. She explained all the incentives we qualified for as we used our Chase Sapphire Reserve Credit Card via The Edit. The bed was incredible. My phone conversation with Terry was great since the bedding/pillows were changed to foam due to allergies to feather. The room was great!! The coffee inside the room was great. We love Nespresso. The boxes of water were provided at the front desk. The coffee shop was perfect. The breakfast was delicious! The only little issue was that the smoking area outside was too close to the valet parking area. Other than that, our hotel stay WAS A GREAT EXPERIENCE and would DEFINTELY BE GOING BACK!!! Ernie

Dear Ernie, Thank you for sharing such a thoughtful and enthusiastic review. We are truly honored by your kind words, especially coming from someone who considers himself a “hotel snob”! We’re delighted to hear that Fairmont Austin delivered that “WOW” factor from the moment you arrived, with our festive entrance, elegant surroundings, and welcoming atmosphere. We’re thrilled that Seda at the Front Desk took great care of you and ensured you received all the benefits associated with your booking, and that Terry with our Royal Service team was able to assist in providing the right bedding to keep you comfortable. It’s wonderful to know you enjoyed your guestroom, Nespresso coffee, delicious breakfast, and the many small touches throughout your stay. Thank you as well for sharing your feedback regarding the smoking area location. Guest comfort is very important to us, and your comments will be shared with our leadership team for review. We truly appreciate you choosing Fairmont Austin and are so glad to hear you plan to return. We look forward to welcoming you and your wife back for another wonderful stay! Warm regards, Angel Guest Experience

Great customer service !

Tripadvisor 评级 5.0/5

Mario-BouChacra1 商务住宿 - 经 TripAdvisor 认证的评论

Really enjoyed my time spend at Gairmont Austion. Employees from the moment they open the entrance door to reception to room service are all joyful and professional and glad to help and make your stay unforgettable.

Dear Mario-BouChacra1, Thank you so much for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you enjoyed your stay at Fairmont Austin and that our team made such a positive impression from your arrival at the entrance to reception and room service. Your kind words about our colleagues being joyful, professional, and genuinely eager to help mean a great deal to us. Creating memorable and unforgettable experiences is at the heart of what we do, and it’s rewarding to know our efforts were felt throughout your stay. We sincerely appreciate your review and look forward to welcoming you back to Fairmont Austin in the future. Warm regards, Angel Becerra Guest Experience Team

Great Stay for Girls Weekend in Austin

Tripadvisor 评级 5.0/5

rmats031 Friends getaway - 经 TripAdvisor 认证的评论

We stayed for a weekend getaway as part of the Chase Sapphire Reserve The Edit stays. The hotel was beautiful, in a great location, and had all the amenities we could need. Lots of dining options on site - and the food was fabulous all around! Our only complaint was the shower temperature fluctuated rapidly (very hot to ice cold) while showering and required frequent adjustments to maintain a comfortable temperature. Very reminiscent of old homes when someone used water elsewhere in the house and it would affect the shower temperature. We would not have expected this type of issue in such a nice hotel. Aside from that, we had no other complaints!

Dear Valued Guest, Thank you for sharing such a thoughtful and detailed reflection on your girls’ weekend getaway with us. We are delighted to know that your stay was marked by beautiful surroundings, an exceptional location, and a wide array of amenities and dining experiences that you thoroughly enjoyed. It is especially gratifying to hear that our culinary offerings left such a positive impression. That said, I am sincerely disappointed to learn of the inconvenience you experienced with the fluctuating shower temperature. This is certainly not the level of comfort or consistency one should expect from a stay of this caliber, and I truly regret that this detracted from an otherwise enjoyable visit. Your comments are invaluable and have been shared with our engineering team for careful review and follow-up. We hope to have the pleasure of welcoming you back to Fairmont Austin for a flawlessly comfortable and memorable stay in the future. Best regards, Shalton Guest Experience

A great choice in downtown Austin

Tripadvisor 评级 5.0/5

tessgold 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed at the Fairmont Austin for 7 days over the Thanksgiving holiday and couldn't have been more pleased and can't wait to go back. It's in a convenient location, on the edge of downtown, close to the expressway for getting around, and yet within an easy stroll to Ladybird Lake. We ate lunch in the bar lounge and also ordered from room service and the food was very good. The staff were all wonderful - friendly and helpful. The room was amazing, clean and comfortable and larger than we had expected. We even got a free upgrade without asking for it.

Dear Valued Guest, Thank you for sharing such a gracious and heartfelt reflection on your Thanksgiving stay with us. We are truly delighted to know that your visit to Fairmont Austin exceeded expectations and left you eager to return. It is wonderful to hear that our location offered both convenience and tranquility, allowing you to enjoy easy access to downtown, the expressway, and leisurely strolls along Lady Bird Lake. Your kind remarks regarding the quality of our dining experiences, from the bar lounge to in-room dining, are sincerely appreciated. We are especially pleased that our colleagues’ warm, attentive service, along with the comfort and generous size of your room, contributed to such an enjoyable stay. Being able to surprise you with a complimentary upgrade is always our pleasure, and we are delighted it enhanced your experience even further. We look forward to the privilege of welcoming you back to Fairmont Austin for another refined and memorable stay. Best regards, Shalton Guest Experience

What a lovely welcoming hotel

Tripadvisor 评级 5.0/5

mmonica2025 商务住宿 - 经 TripAdvisor 认证的评论

The hotel rooms are spacious and clean. The communal areas are great for events and business gatherings. The staff was friendly, professional and super helpful. The avocado toast was great!

Dear mmonica2025, Thank you for taking the time to share such a wonderful review. We’re delighted to hear that you felt welcomed and enjoyed your stay with us. It’s great to know that you found our rooms spacious and clean, appreciated our communal spaces for events and business gatherings, and experienced the friendly, professional service our team strives to provide. We’re especially happy to hear the avocado toast was a hit it’s a guest favorite! Your kind words truly mean a lot to our team, and we’re grateful for your 5-star rating. We hope to have the pleasure of welcoming you back again very soon. Warm regards, Angel Becerra

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其他网络用户评价我们的酒店

  • 1,165 评论 8.6/10 位置
  • 2,573 评论 8/10 房间
  • 3,113 评论 8.7/10 服务
  • 150 评论 5.1/10 上网
  • 943 评论 8.3/10 清洁度
  • 856 评论 9/10 氛围
  • 820 评论 6.8/10 舒适度
  • 801 评论 7.2/10 食物

支持方 Trustyou

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