Fairmont Austin 4 星

客户意见评级 (ALL 评级) 4.6/5 5,595 评论

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描述

酒店其他优惠

  • 屡获殊荣的酒店,坐落于奥斯汀市中心

  • 六间独具风格的餐厅、咖啡馆与酒吧

  • 大型屋顶泳池,配有 14 间小屋及户外酒吧

  • 奢华水疗中心,配备日光浴室、浸泡池、蒸汽洞窟与冷浸池

我们的客房

酒店位置

Fairmont Austin

101 Red River Street
78701 奥斯汀
美国

GPS:30.263613, -97.740684

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  5,595 评论

TripAdvisor 评级  4.7/5  6,832 评论

Great Value

Tripadvisor 评级 5.0/5

Veelar 经 TripAdvisor 认证的评论

The Fairmont is a great spot. Great location. The cleanliness is welcoming and overall good service. For the price point and amenities I think it's an excellent choice. This is NOT a 5 star resort. So at face value I would give this a full mark for meeting its expectations. My wife enjoys staying here and we will likely continue to do so for our quick trips to Austin.

Dear Veelar, Thank you for taking the time to share your thoughtful review and for choosing Fairmont Austin for your visits to the city. We are pleased to hear that you found our location convenient, our cleanliness welcoming, and our service consistently enjoyable. We truly appreciate your perspective regarding value, amenities, and expectations, and we’re glad to know that your wife enjoys staying with us as well. It means a great deal to us that you continue to choose Fairmont Austin for your trips to Austin, and we look forward to welcoming you back again soon. Best Regards, Angel Becerra Guest Experience

The best hotel ever!

Tripadvisor 评级 5.0/5

Macy120 经 TripAdvisor 认证的评论

Why go anywhere else? Very spacious suite, super quiet, great comfortable beds, got a great night of sleep. Highly recommended!

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that you enjoyed the spacious and tranquil suite, as well as the exceptionally comfortable beds that allowed for a truly restful night’s sleep. Your high recommendation means a great deal to us. We look forward to welcoming you back to Fairmont Austin for another refined and memorable stay. Best regards, Shalton Mahosi Guest Experience

AMAZING EXPERIENCE

Tripadvisor 评级 5.0/5

bphebert 商务住宿 - 经 TripAdvisor 认证的评论

First time ever to Austin, Texas for a company holiday party. Hotel is in an AMAZING location!! Staff was so friendly and helpful!! GREAT SERVICE all around! Hotel was beautiful!! Will DEFINITELY stay here again and WILL BE RECOMMENDING Fairmont to anyone visiting the Austin area.

Dear Valued Guest, Thank you for sharing such a wonderful and enthusiastic review of your first visit to Austin and your stay at Fairmont Austin. We are absolutely delighted to know that our prime location, elegant surroundings, and attentive service made such a memorable impression during your company holiday celebration. It is especially gratifying to hear that our team’s warmth and hospitality contributed to an amazing experience from start to finish. Creating moments that inspire our guests to return, and to recommend us to others—is truly the highest compliment we can receive. We look forward to welcoming you back for another exceptional stay and continuing to deliver the elevated service you so kindly described. Best regards, Shalton Mahosi Guest Experience

Genuine & Warm Stay with a Luxury Level Experience

Tripadvisor 评级 5.0/5

Scenic13150525814 经 TripAdvisor 认证的评论

My son treated me to a one-night stay at the Fairmont Austin. Seda and Rachel at the front desk made the entire arrival warm, informative and was seamless. Their kindness immediately made me feel comfortable and at home. Garrison was extraordinary. From the hostess (I forget her name but the woman working Saturday evening was so welcoming with Jasper. ) to the chefs!! Every detail was impeccable. Jasper created an incredible tasting menu paired beautifully with wine for each course. It was the best wine pairing experience I’ve ever had. Katelyn was an amazing server. Attentive, knowledgeable, and kind as well as Joel both provided wonderful service. Some of the Fairmont Banquet team even stopped by to wish us a special, Artur & Sarah adding a truly personal touch to our experience. Later that night, we ordered in-room dining, which was quick and easy. Mikayla was friendly and knowledgeable when taking our order, and the young gentleman who delivered the food was professional and kind though I didn’t catch his name. The highlight of my stay was my spa treatment the following day. As a breast cancer survivor with body sensitivities and experiencing my first massage I was understandably nervous. Sarah, my massage therapist, was absolutely wonderful. She made me feel safe, comfortable, and completely at ease. I am not someone who relaxes easily, yet I fell asleep multiple times during the treatment. It was truly a one-of-a-kind, healing experience. Every team member we encountered delivered exceptional service with genuine warmth. The Fairmont Austin is a beautiful property, and this stay gave me memories I will treasure forever.

Dear Scenic13150525814, Thank you for sharing such a deeply meaningful and heartfelt review. We are truly honored that you chose Fairmont Austin for such a special stay and that your time with us created memories you will treasure. It means so much to know that your experience felt warm, genuine, and cared for from beginning to end. We are delighted to hear that Seda and Rachel provided such a gracious and welcoming arrival experience, setting the tone for your stay. We are equally thrilled that your evening at Garrison was extraordinary—from the thoughtful hostess welcome, to Jasper’s beautifully curated tasting menu and wine pairings, to the heartfelt service from Katelyn, Joel, and our banquet colleagues, Artur and Sarah. Your kind words will be proudly shared with each of them. It’s wonderful to know your in-room dining experience was smooth and welcoming as well, and we appreciate your recognition of Mikayla and our delivery team member. Most importantly, we are truly touched by your kind words regarding your spa experience. As a breast cancer survivor, your trust means so much to us, and we are incredibly grateful that Sarah was able to provide such a comfortable, nurturing, and healing experience for your first massage. Your reflection is very special, and we will be sure to share your gratitude with her. Thank you once again for taking the time to write such a thoughtful review and for recognizing so many members of our team. We wish you continued health and well-being and look forward to welcoming you back whenever your travels bring you to Austin. Warm Regards, Angel Becerra Guest Experience Team

Amazing and Wonderful Experience!!!! Great Professional and Personal Service!!

Tripadvisor 评级 5.0/5

Ernesto A 商务住宿 - 经 TripAdvisor 认证的评论

My wife and I were very impressed. I am a hotel snob. The Fairmont Austin has the "WOW" factor! The entrance was festive, elegant and spacious. Seda at the front desk took great care of us. She explained all the incentives we qualified for as we used our Chase Sapphire Reserve Credit Card via The Edit. The bed was incredible. My phone conversation with Terry was great since the bedding/pillows were changed to foam due to allergies to feather. The room was great!! The coffee inside the room was great. We love Nespresso. The boxes of water were provided at the front desk. The coffee shop was perfect. The breakfast was delicious! The only little issue was that the smoking area outside was too close to the valet parking area. Other than that, our hotel stay WAS A GREAT EXPERIENCE and would DEFINTELY BE GOING BACK!!! Ernie

Dear Ernie, Thank you for sharing such a thoughtful and enthusiastic review. We are truly honored by your kind words, especially coming from someone who considers himself a “hotel snob”! We’re delighted to hear that Fairmont Austin delivered that “WOW” factor from the moment you arrived, with our festive entrance, elegant surroundings, and welcoming atmosphere. We’re thrilled that Seda at the Front Desk took great care of you and ensured you received all the benefits associated with your booking, and that Terry with our Royal Service team was able to assist in providing the right bedding to keep you comfortable. It’s wonderful to know you enjoyed your guestroom, Nespresso coffee, delicious breakfast, and the many small touches throughout your stay. Thank you as well for sharing your feedback regarding the smoking area location. Guest comfort is very important to us, and your comments will be shared with our leadership team for review. We truly appreciate you choosing Fairmont Austin and are so glad to hear you plan to return. We look forward to welcoming you and your wife back for another wonderful stay! Warm regards, Angel Guest Experience

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其他网络用户评价我们的酒店

  • 1,155 评论 8.6/10 位置
  • 2,567 评论 8.1/10 房间
  • 3,139 评论 8.7/10 服务
  • 150 评论 4.5/10 上网
  • 1,193 评论 7.5/10 设施
  • 938 评论 8.3/10 清洁度
  • 866 评论 9.1/10 氛围
  • 821 评论 6.8/10 舒适度

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