Fairmont Austin 4 星

客户意见评级 (ALL 评级) 4.6/5 5,588 评论

保证最优惠房价
Fairmont Austin - Image 1
Fairmont Austin - Image 2
Fairmont Austin - Image 3
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101 Red River Street, 78701 奥斯汀, 美国

描述

酒店其他优惠

  • 屡获殊荣的酒店，坐落于奥斯汀市中心

  • 六间独具风格的餐厅、咖啡馆与酒吧

  • 大型屋顶泳池，配有 14 间小屋及户外酒吧

  • 奢华水疗中心，配备日光浴室、浸泡池、蒸汽洞窟与冷浸池

我们的客房

酒店位置

Fairmont Austin

101 Red River Street
78701 奥斯汀
美国

GPS:30.263613, -97.740684

电话
传真 +1 512-580-0198

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  5,588 评论

TripAdvisor 评级  4.7/5  6,830 评论

AMAZING EXPERIENCE

Tripadvisor 评级 5.0/5

bphebert 商务住宿 - 经 TripAdvisor 认证的评论

First time ever to Austin, Texas for a company holiday party. Hotel is in an AMAZING location!! Staff was so friendly and helpful!! GREAT SERVICE all around! Hotel was beautiful!! Will DEFINITELY stay here again and WILL BE RECOMMENDING Fairmont to anyone visiting the Austin area.

Genuine & Warm Stay with a Luxury Level Experience

Tripadvisor 评级 5.0/5

Scenic13150525814 经 TripAdvisor 认证的评论

My son treated me to a one-night stay at the Fairmont Austin. Seda and Rachel at the front desk made the entire arrival warm, informative and was seamless. Their kindness immediately made me feel comfortable and at home. Garrison was extraordinary. From the hostess (I forget her name but the woman working Saturday evening was so welcoming with Jasper. ) to the chefs!! Every detail was impeccable. Jasper created an incredible tasting menu paired beautifully with wine for each course. It was the best wine pairing experience I’ve ever had. Katelyn was an amazing server. Attentive, knowledgeable, and kind as well as Joel both provided wonderful service. Some of the Fairmont Banquet team even stopped by to wish us a special, Artur & Sarah adding a truly personal touch to our experience. Later that night, we ordered in-room dining, which was quick and easy. Mikayla was friendly and knowledgeable when taking our order, and the young gentleman who delivered the food was professional and kind though I didn’t catch his name. The highlight of my stay was my spa treatment the following day. As a breast cancer survivor with body sensitivities and experiencing my first massage I was understandably nervous. Sarah, my massage therapist, was absolutely wonderful. She made me feel safe, comfortable, and completely at ease. I am not someone who relaxes easily, yet I fell asleep multiple times during the treatment. It was truly a one-of-a-kind, healing experience. Every team member we encountered delivered exceptional service with genuine warmth. The Fairmont Austin is a beautiful property, and this stay gave me memories I will treasure forever.

Dear Scenic13150525814, Thank you for sharing such a deeply meaningful and heartfelt review. We are truly honored that you chose Fairmont Austin for such a special stay and that your time with us created memories you will treasure. It means so much to know that your experience felt warm, genuine, and cared for from beginning to end. We are delighted to hear that Seda and Rachel provided such a gracious and welcoming arrival experience, setting the tone for your stay. We are equally thrilled that your evening at Garrison was extraordinary—from the thoughtful hostess welcome, to Jasper’s beautifully curated tasting menu and wine pairings, to the heartfelt service from Katelyn, Joel, and our banquet colleagues, Artur and Sarah. Your kind words will be proudly shared with each of them. It’s wonderful to know your in-room dining experience was smooth and welcoming as well, and we appreciate your recognition of Mikayla and our delivery team member. Most importantly, we are truly touched by your kind words regarding your spa experience. As a breast cancer survivor, your trust means so much to us, and we are incredibly grateful that Sarah was able to provide such a comfortable, nurturing, and healing experience for your first massage. Your reflection is very special, and we will be sure to share your gratitude with her. Thank you once again for taking the time to write such a thoughtful review and for recognizing so many members of our team. We wish you continued health and well-being and look forward to welcoming you back whenever your travels bring you to Austin. Warm Regards, Angel Becerra Guest Experience Team

Amazing and Wonderful Experience!!!! Great Professional and Personal Service!!

Tripadvisor 评级 5.0/5

Ernesto A 商务住宿 - 经 TripAdvisor 认证的评论

My wife and I were very impressed. I am a hotel snob. The Fairmont Austin has the "WOW" factor! The entrance was festive, elegant and spacious. Seda at the front desk took great care of us. She explained all the incentives we qualified for as we used our Chase Sapphire Reserve Credit Card via The Edit. The bed was incredible. My phone conversation with Terry was great since the bedding/pillows were changed to foam due to allergies to feather. The room was great!! The coffee inside the room was great. We love Nespresso. The boxes of water were provided at the front desk. The coffee shop was perfect. The breakfast was delicious! The only little issue was that the smoking area outside was too close to the valet parking area. Other than that, our hotel stay WAS A GREAT EXPERIENCE and would DEFINTELY BE GOING BACK!!! Ernie

Dear Ernie, Thank you for sharing such a thoughtful and enthusiastic review. We are truly honored by your kind words, especially coming from someone who considers himself a “hotel snob”! We’re delighted to hear that Fairmont Austin delivered that “WOW” factor from the moment you arrived, with our festive entrance, elegant surroundings, and welcoming atmosphere. We’re thrilled that Seda at the Front Desk took great care of you and ensured you received all the benefits associated with your booking, and that Terry with our Royal Service team was able to assist in providing the right bedding to keep you comfortable. It’s wonderful to know you enjoyed your guestroom, Nespresso coffee, delicious breakfast, and the many small touches throughout your stay. Thank you as well for sharing your feedback regarding the smoking area location. Guest comfort is very important to us, and your comments will be shared with our leadership team for review. We truly appreciate you choosing Fairmont Austin and are so glad to hear you plan to return. We look forward to welcoming you and your wife back for another wonderful stay! Warm regards, Angel Guest Experience

Great customer service !

Tripadvisor 评级 5.0/5

Mario-BouChacra1 商务住宿 - 经 TripAdvisor 认证的评论

Really enjoyed my time spend at Gairmont Austion. Employees from the moment they open the entrance door to reception to room service are all joyful and professional and glad to help and make your stay unforgettable.

Dear Mario-BouChacra1, Thank you so much for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you enjoyed your stay at Fairmont Austin and that our team made such a positive impression from your arrival at the entrance to reception and room service. Your kind words about our colleagues being joyful, professional, and genuinely eager to help mean a great deal to us. Creating memorable and unforgettable experiences is at the heart of what we do, and it’s rewarding to know our efforts were felt throughout your stay. We sincerely appreciate your review and look forward to welcoming you back to Fairmont Austin in the future. Warm regards, Angel Becerra Guest Experience Team

Great Stay for Girls Weekend in Austin

Tripadvisor 评级 5.0/5

rmats031 Friends getaway - 经 TripAdvisor 认证的评论

We stayed for a weekend getaway as part of the Chase Sapphire Reserve The Edit stays. The hotel was beautiful, in a great location, and had all the amenities we could need. Lots of dining options on site - and the food was fabulous all around! Our only complaint was the shower temperature fluctuated rapidly (very hot to ice cold) while showering and required frequent adjustments to maintain a comfortable temperature. Very reminiscent of old homes when someone used water elsewhere in the house and it would affect the shower temperature. We would not have expected this type of issue in such a nice hotel. Aside from that, we had no other complaints!

Dear Valued Guest, Thank you for sharing such a thoughtful and detailed reflection on your girls’ weekend getaway with us. We are delighted to know that your stay was marked by beautiful surroundings, an exceptional location, and a wide array of amenities and dining experiences that you thoroughly enjoyed. It is especially gratifying to hear that our culinary offerings left such a positive impression. That said, I am sincerely disappointed to learn of the inconvenience you experienced with the fluctuating shower temperature. This is certainly not the level of comfort or consistency one should expect from a stay of this caliber, and I truly regret that this detracted from an otherwise enjoyable visit. Your comments are invaluable and have been shared with our engineering team for careful review and follow-up. We hope to have the pleasure of welcoming you back to Fairmont Austin for a flawlessly comfortable and memorable stay in the future. Best regards, Shalton Guest Experience

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其他网络用户评价我们的酒店

  • 1,151 评论 8.6/10 位置
  • 2,554 评论 8/10 房间
  • 3,116 评论 8.7/10 服务
  • 149 评论 5.1/10 上网
  • 937 评论 8.3/10 清洁度
  • 858 评论 9/10 氛围
  • 811 评论 6.7/10 舒适度
  • 801 评论 7.2/10 食物

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。