Fairmont Austin 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 5 701

Гарантия
лучшей цены
Fairmont Austin - Image 1
Fairmont Austin - Image 2
Fairmont Austin - Image 3
Fairmont Austin - Image 4
101 Red River Street, 78701 Austin, США

Описание

Особенности отеля

  • Удостоенный наград отель в центре Остина

  • Шесть уникальных ресторанов, кафе и баров

  • Большой плавательный бассейн на крыше с 14 беседками и баром на открытом воздухе

  • Роскошный спа-центр с соляриями, бассейнами, паровыми гротами и холодными ваннами

Наши номера

Расположение отеля

Fairmont Austin

101 Red River Street
78701 Austin
США

GPS:30.263613, -97.740684

Телефон
Факс +1 512-580-0198

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.6/5  Отзывов: 5 701

Рейтинг TripAdvisor  4.7/5  Отзывов: 6 824

Wonderful Stay

Примечание: Tripadvisor 5.0/5

A2329OQjaimea Solo travel - Реальные отзывы TripAdvisor

For a quick stay where I needed to work remotely, this place was ideal. King size room was spacious and internet was good. Coffee shop downstairs was on point as well. Would do it again anytime!

Dear A2329OQjaimea, Thank you for your wonderful feedback. I am delighted to know your stay provided the comfort and convenience you needed for a productive visit. It is great to hear the spacious king room, reliable internet, and our lobby coffee shop all contributed to an effortless experience. We look forward to welcoming you back anytime. Best Regards Pablo Guest Experience.

Excellent choice

Примечание: Tripadvisor 5.0/5

janeC7178DN Семьи - Реальные отзывы TripAdvisor

Whenever I visit Austin, the Fairmont is where I choose to stay. It is like a five star hotel without the exorbitant rates. Clean, comfortable, convenient with great customer service!

Dear janeC7178DN, Thank you for sharing such a wonderful review. It is truly a pleasure to know that the Fairmont continues to be your preferred home in Austin. Your kind words about our comfort, convenience, and dedicated service mean a great deal to our team. We look forward to welcoming you back for another exceptional stay. Best Regards, Pablo Guest Experience.

Disappointed

Примечание: Tripadvisor 3.0/5

LynnWoodside71 Friends getaway - Реальные отзывы TripAdvisor

I was disappointed with housekeeping because they did not replenish any of the coffee supplies in the room including coffee cups for 3 days. Extra $50. per night for a bathtub was a ridiculous amount of money.. Parking prices were also very high and our room key did not work in the parking garage.

Dear LynnWoodside71, Thank you for taking the time to share your impressions. I am sincerely sorry to learn that your stay fell short of expectations, particularly regarding the replenishment of in-room amenities, the additional bathtub charge, and the challenges encountered with parking access. This is far from the seamless and attentive experience we strive to deliver, and I regret the inconvenience these oversights caused. Your feedback has been shared with the appropriate teams to ensure immediate attention and improvement. Should you wish to discuss your experience further, please feel free to reach out so we may address your concerns directly and restore your trust in us. Best regards, Shalton Guest Experience

Nice Hotel, Below Average Rooms. Poor Service

Примечание: Tripadvisor 2.0/5

jjennell Friends getaway - Реальные отзывы TripAdvisor

This hotel was built with high-quality materials, but my room was damaged in multiple ways and not maintained to the level one would expect from a 4-star hotel. Sadly, they were still willing to sell this room to me despite its flaws, and they made no effort to reduce the price they charged me. Also, if your room is on the Northwest side, you will hear construction noise all day long, starting at 8:00 am, as the convention center is under construction. The bed was too firm, and there were no top sheets. The service at the restaurant was pathetic, not because they were too busy, but because they were seriously understaffed, and the staff was not trained correctly. The bar was not much better. The valet parking was average as well. If you need your vehicle early in the morning, be prepared to wait and arrive late at your destination. I've had better service at a 3-star hotel. Overall, this hotel is not a 4-star hotel, and you will be overpaying for what it is worth. I will not be staying here again. This hotel is losing money, because we chose to leave for meals, after the first day of staying there was full of debacles.

Dear jjennell, Thank you for taking the time to share your detailed feedback. We sincerely apologize that your experience fell far below the standards we aim to uphold. While we are pleased to hear you appreciated the quality of the property, it is clear we did not deliver the level of room condition, service, or overall experience that you rightfully expected from a four-star hotel. We are truly sorry for the issues you encountered with your room, the construction noise, and the service challenges in our dining venues and valet. This is not reflective of the experience we strive to provide, and your comments will be shared with our leadership teams for immediate review and corrective action. Your feedback is invaluable in helping us improve. If you would be open to providing any additional details regarding your stay, we would greatly appreciate the opportunity to learn more and address your concerns directly. Please feel free to reach out to us at AUS.GuestExperience@Fairmont.com. Thank you again for bringing these matters to our attention, and we hope to have the chance to restore your trust in the future. Warm regards, Guest Experience

Anniversary Stay Was Amazing

Примечание: Tripadvisor 5.0/5

Jono A Реальные отзывы TripAdvisor

Great stay and amazing service at Fairmont Austin! Thank you Nicole from Guest Experience for making our anniversary stay special! We will be back

Dear jonoa919, Thank you for sharing your wonderful review! We’re thrilled to hear that your anniversary stays at Fairmont Austin was amazing and that our team provided the great service you deserve. We’re especially glad to know that Nicole from Guest Experience helped make your celebration feel truly special. We can’t wait to welcome you back for another memorable stay! Warm regards, Angel Becerra Guest Experience

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 161 Отзывов 8.6/10 Расположение
  • 2 557 Отзывов 8.1/10 Номер
  • 3 074 Отзывов 8.8/10 Сервис
  • 149 Отзывов 5/10 Интернет
  • 940 Отзывов 8.3/10 Чистота
  • 854 Отзывов 9/10 Атмосфера
  • 814 Отзывов 6.9/10 Комфорт
  • 796 Отзывов 7.1/10 Еда

В сотрудничестве с Trustyou

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.