Fairmont, Остин 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 5 558

Гарантия
лучшей цены
Fairmont, Остин - Image 1
Fairmont, Остин - Image 2
Fairmont, Остин - Image 3
Fairmont, Остин - Image 4
101 Red River Street, 78701 ОСТИН, США

Описание

Особенности отеля

  • Уникальное расположение среди пышной зелени парка Палм-Парк и заповедника Уоллер-Крик

  • 6 ресторанов с уникальным оформлением

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools and steam grotto

Наши номера

Расположение отеля

Fairmont, Остин

101 Red River Street
78701 ОСТИН
США

GPS:30.263613, -97.740684

Телефон
Факс +1 512-580-0198

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 5 558

Рейтинг TripAdvisor  4.5/5  Отзывов: 6 363

Excellent Experience!

Примечание: Tripadvisor 5.0/5

Durgish Деловые путешественники - Реальные отзывы TripAdvisor

Great staff, amenities, location and restaurant options. Would recommend to family and friends. 5/5 stars

Bottle of water 10 USD, 2 drinks 40 USD, over night parking 50 USD. Easy dollar hotel.

Примечание: Tripadvisor 2.0/5

alexbeta72 Деловые путешественники - Реальные отзывы TripAdvisor

Noisy rooms, overcrowded average hotel, technical issues. Nice decorations and big rooms (superior) but nothing else. Rooms are cheap for the supposed level of comfort. But the quality is not really at the expected level. Honestly there are much better hotels in Austin.

Dear alexbeta72, I'm truly sorry to hear about your disappointing experience. It’s clear that the pricing and quality did not meet your expectations, and I regret that the noise levels, technical issues, and overall value left you feeling unsatisfied. We strive to offer a premium experience, and it's clear we fell short in your case. Your feedback is valuable, and we'll be reviewing these areas to ensure improvements are made. I appreciate your honesty and hope you'll consider giving us another chance in the future. Sincerely, Guest Experience Fairmont Austin

problems

Примечание: Tripadvisor 1.0/5

S S Реальные отзывы TripAdvisor

Constant elevator outage, frequent tv service interruption, unreliable wifi service, no mini-fridge or microwave in deluxe room, long checkout process, no itemized receipt provided, overpriced food and beverages. Will not use this hotel again.

Dear Quest320164, Thank you for bringing these issues to our attention. I sincerely apologize for the multiple inconveniences you encountered during your stay. This is not the experience we aim to provide our guests. Your feedback is critical, and we will be addressing these concerns with our team to make immediate improvements. I regret that we fell short of your expectations and hope you’ll reconsider giving us another chance in the future. Sincerely, Guest Experience Fairmont Austin

Stressfully

Примечание: Tripadvisor 1.0/5

HAFID V Реальные отзывы TripAdvisor

I'm speechless. I made a reservation ahead of time to have a good time with my wife. Her birthday was the day before, and I planned this as a gift. To our surprise, when we arrived at the lobby, we observed a long line of people—about 20 groups of people to be precise—waiting to check in. The elevators were not working, and there were more lines at the service elevators because the main ones weren't working. We waited around 3 hours in line. At the end of the day, we stayed there without air conditioning, and no one let us know about that. I appreciated the discount on breakfast the next day, but I'm still not happy because the person at the front desk promised a bottle of wine as a gift to my wife, and no one showed up to deliver it. They also didn't provide a card key because the computers were not working. So, we waited for another hour to meet someone to open our room. We asked the staff about the situation, and we understand that unexpected situations can happen. I would have preferred that they give us an option to reserve another day or perhaps receive the bottle of wine they promised.

Dear 102hafidv, Thank you for sharing your experience with us. I sincerely apologize for the challenges you faced during what should have been a special celebration for your wife. We deeply regret the inconvenience caused by the delays and technical issues, and I understand how frustrating it must have been. Your feedback is invaluable, and we will be addressing these concerns with our team to ensure this does not happen again. We strive to provide a seamless and enjoyable experience for all our guests, and it’s clear we fell short in this instance. Please know that your experience is not reflective of the standard we aim to uphold. We would love the opportunity to make this right. If you would consider giving us another chance, we would be happy to personally assist with your next reservation to ensure a truly memorable and stress-free stay. Sincerely, Guest Experience Team Fairmont Austin

Audra @ The Spa is 5 Stars!!

Примечание: Tripadvisor 5.0/5

Margaret H Реальные отзывы TripAdvisor

Audra at the Fairmont Spa is fabulous! She’s attentive and kind, while being very professional and fun. I’d return for her nail services any day! My pedicure was relaxing and rejuvenating and the atmosphere is bright but cozy. The chairs are awesome too, with retracting foot baths!

Dear margarethH9894IJ, Thank you for sharing your fantastic review following your recent treatment at Fairmont Austin Spa! We're thrilled to hear that Audra provided you with such a wonderful experience. It's great to know that your pedicure was both relaxing and rejuvenating, and that you enjoyed the cozy atmosphere and our retractable chairs. We look forward to welcoming you back for more of Audra's top-notch nail services! Sincerely, Guest Experience Fairmont Austin

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 146 Отзывов 8.6/10 Расположение
  • 2 131 Отзывов 8.4/10 Номер
  • 2 551 Отзывов 8.6/10 Сервис
  • 136 Отзывов 5.2/10 Интернет
  • 881 Отзывов 8.1/10 Удобства
  • 839 Отзывов 8.3/10 Чистота
  • 694 Отзывов 9.1/10 Атмосфера
  • 673 Отзывов 7/10 Еда

В сотрудничестве с Trustyou

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (НДС и туристический налог) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.