Fairmont Austin 4 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 5.048 comentários

Garantia do
melhor preço
Fairmont Austin - Image 1
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101 Red River Street, 78701 Austin, EUA

Descrição

Extras do hotel

  • Award-winning hotel situated in the heart of downtown Austin

  • Award-winning hotel situated in the heart of downtown Austin

  • Six distinctively curated restaurants, cafés and bars

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools and steam grotto

As nossas opções de alojamento

Localização do hotel

Fairmont Austin

101 Red River Street
78701 Austin
EUA

GPS:30.263613, -97.740684

Telefone
Fax +1 512-580-0198

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.6/5  5.048 comentários

Nota clientes Avis 3.5/5

Arthur D. Negócios - Comentários confirmados de ALL

O hotel é moderno, tem bons quartos e uma excelente academia. A alimentação é o ponto fraco mais marcante: café da manhã bem limitado durante a semana e poucas opções de refeição para almoço e jantar. Faz muita falta também um tv smart pra assistir Netflix e outros

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you enjoyed our modern facilities, comfortable guestrooms, and fitness center. At the same time, I sincerely appreciate your candid comments regarding our dining offerings. We understand the importance of having a variety of options available throughout the day, and we regret that the breakfast selection and lunch and dinner offerings did not fully meet your expectations. Your feedback has been shared with our culinary leadership team for review. We also appreciate your suggestion regarding smart TVs and streaming capabilities. We understand that access to services such as Netflix and other streaming platforms has become an important part of many guests' travel experiences, and your comments provide valuable insight as we evaluate future enhancements to our guestrooms. Thank you again for your feedback. We truly appreciate your comments and hope to have the opportunity to welcome you back to Fairmont Austin in the future. Warm regards, Guest Experience Fairmont Austin

Nota clientes Avis 4.0/5

Gustavo M. Negócios - Comentários confirmados de ALL

Achei o hotel bem localizado, mas com alguns problemas: o atendimento do café da manhã era lento e quase nunca havia mesa disponível, ainda que para uma única pessoa; telefonei antes para o hotel para saber se cobrariam entrega de pacotes da Amazon e me disseram que não. Ao chegar lá, me cobraram 10 USD por cada pacote, inclusive por um pequeno envelope.

Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to hear you appreciated our central location; however, I am very sorry to learn that other aspects of your stay did not meet expectations. We regret the delays you experienced during breakfast service and the difficulty in finding available seating. This is certainly not the seamless dining experience we aim to provide. Additionally, I sincerely apologize for the inconsistency in communication regarding package handling fees. Receiving different information prior to arrival and then being charged upon delivery is understandably frustrating, and we regret any inconvenience this caused. Your comments have been shared with our Food & Beverage and Front Office teams so we may review both service flow and communication to ensure greater clarity and consistency moving forward. If you are open to continuing the conversation, we would welcome the opportunity to connect directly and learn more about your experience. Please feel free to reach out to us at AU… Warm regards, Guest Experience

Nota clientes Avis 3.5/5

Marco S. Casais - Comentários confirmados de ALL

Quartos confortáveis

Dear Valued Guest, Thank you for sharing your feedback. We are pleased to know that you found your room comfortable during your stay at Fairmont Austin. We appreciate your comments regarding accessibility and will continue to review ways to enhance every aspect of the guest experience. We look forward to welcoming you back for another refined stay in the future. Best regards, Shalton Mahosi Guest Experience

Nota clientes Avis 4.5/5

Lino P. Famílias - Comentários confirmados de ALL

Boa experiência, mas o pequeno almoço deixa muito a desejar. Não tinha queijo, fiambre, e para o hotel em causa tinha pouca variedade.

Dear Mr. P., Thank you for sharing your experience! We’re glad you had a good stay. We appreciate your feedback regarding breakfast and apologize that the variety did not meet your expectations we will review ways to improve it for a more complete experience in the future. Best Regards, Pablo Guest Experience

Boa estadia

Nota clientes Avis 5.0/5

Acauam Casais - Comentários confirmados de ALL

Hotel maravilhoso, quartos grandes e aconchegantes. Ótima estrutura de restaurante e bar dentro do hotel, comida maravilhosa. Atendimento como todo perfeito.

Dear Mr. G., Thank you for taking a moment to share your generous feedback. We are truly delighted to know that you enjoyed a wonderful stay with us and that our spacious, comfortable rooms and the exceptional offerings at our restaurant and bar enhanced your experience. It is especially rewarding to hear that the service provided by our team was perfect in every regard. Delivering warm, personalized hospitality is at the heart of what we do, and your kind words are deeply appreciated. We look forward to the pleasure of welcoming you back for another memorable visit to Austin. Best regards, Shalton Mahosi Guest Experience Coordinator

Outros utilizadores da Web classificam o nosso hotel

  • 1.045 comentários 8.5/10 Localização
  • 2.430 comentários 8.2/10 Quarto
  • 3.122 comentários 8.9/10 Serviço
  • 127 comentários 4.9/10 Internet
  • 1.137 comentários 7.6/10 Comodidades
  • 882 comentários 8.3/10 Limpeza
  • 833 comentários 9.2/10 Atmosfera
  • 769 comentários 7.4/10 Comida

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