宜必思马萨特兰玛琳娜酒店 3 星

Dear Mr. Kim, I hope that this is not still happening in your last stays. You are very important for us, please let me know if everything is ok with your ALL account now. Best regards,

Dear Democracy_DR, We are very sorry to know our concept of hotel didn't met your expectations. We are standardized hotels worldwide with more than 2100 properties in 90 countries, all with strategic locations and the best cost-benefit offer from the cities we are located in. We are economy hotels, Ibis don't provide fridge or microwave, please if you saw this information somewhere it's important for us that you let us know so we can fix it. The size of the rooms, bathrooms, public areas are the same in all Ibis hotels, we are the economic brands of Accor. Once again we are very sorry that you didn't like our concept. We wish you a wonderful day, best regards.

Dear Nacho, Thank you very much for taking the time to share your experience with us in this amazing travelers community. Ibis hotels are standardized hotels worldwide with more than 2100 properties in 90 countries, all with strategic locations and the best cost-benefit offer form the cities we are located in. In Sinaloa we already have 3 hotels, one in Culiacán, another in Los Mochis and Mazatlán. I will share your comment with our staff, they will be very happy to know they are recognized and valued from our guests. We wish you a wonderful day! Joan-Francesc Ferrer General Manager

Dear Scott, Thank you very much for taking the time to share your experience with us, we'll share your comments with our staff, they will be very happy to know that your stay was pleasant. We are standardized hotels worldwide with more than 2100 hotels in 90 countries, in Mexico we already have 23 properties located in Mexico's main cities. In the state of Sinaloa we have 3 hotels, Ibis los Mochis, Ibis Culiacan and Ibis Mazatlan. We hope you give us the opportunity to host you again on your next trip to this beautiful city. We wish you a wonderful day!

Dear brucev129129 Thank you very much for taking the time to share your experience with us. Ibis hotels are standardized hotels worldwide with more than 2100 properties in 70 countries, all with great locations and the best cost-benefit offer from the cities we are located in. Usually during the holiday seasons in Mazatlan our two double bed rooms are the fist to be booked, I'm really sorry that we didn't met your expectations. I hope you give us the opportunity to host you again on your next trip to Mazatlan and don't hesitate to contact us previously so we can make all the arrangements so you can have a pleasant stay . Have a wonderful day1