ibis Mazatlan Marina 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 78 件のレビュー

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説明

ホテルのその他の情報

  • Great location near large shopping center & International Convention Center

  • Food and beverages at the buffet breakfast plus snacks available 24 hrs.

  • Ample parking available for our guests at no cost.

  • High-speed WIFI and meeting rooms

当ホテルの客室

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ホテル所在地

ibis Mazatlan Marina

Avenida Del Delfin 6300, Esq Quinta Avenida, Marina Mazatlan
82112 MAZATLAN
Mexico

GPS:23.28360824, -106.45019422

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

IBIS KITCHEN LOUNGE

Take a culinary journey to discover the flavors and culinary specialties of Mexico for a reasonable price. Enjoy fast service in a modern and relaxed setting.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  78 件のレビュー

トリップアドバイザーの評価  4.0/5  59 件のレビュー

It happened again

トリップアドバイザーの評価 1.0/5

Wander19270700553 ビジネス - トリップアドバイザー認証口コミ

Regular visitor to the location due to business. Time to time, my stay credits do not post in my account. I spoke with property location during my last visit regarding and he promised me to report but it has been several weeks already but nothing happened. I called corp office but representatives (called also several times) were not able to help me saying " we are checking with location". I already spoke with the manager and it was their fault but what else are we checking? So bad customer service both from the hotel and corp. I am a Platinum member and do not deserve the treatment like this

Dear Mr. Kim, I hope that this is not still happening in your last stays. You are very important for us, please let me know if everything is ok with your ALL account now. Best regards,

Worst Hotel I've Ever Stayed In!

トリップアドバイザーの評価 1.0/5

Democracy_Dr ファミリー - トリップアドバイザー認証口コミ

This is easily the WORST hotel I've ever stayed in. I would have given ZERO stars if I could! Where to begin? The room was so small that I had to step out into the hallway to change my mind. No room for normal amenities at this price level such as a fridge or microwave. The closet it tiny, also. The bathroom shower is a design disaster! The shower head literally comes out of the middle of the ceiling. It's impossible to direct water where you want it, with NO adjustment possible. I had to literally step out of the shower to shave and then back in to rinse. I've never quite experienced anything like it. I was shocked to find out this is an Accor Hotel. I can't figure out how this hotel is ranked as the # 1 value in Mazatlan and will NEVER stay here again!

Dear Democracy_DR, We are very sorry to know our concept of hotel didn't met your expectations. We are standardized hotels worldwide with more than 2100 properties in 90 countries, all with strategic locations and the best cost-benefit offer from the cities we are located in. We are economy hotels, Ibis don't provide fridge or microwave, please if you saw this information somewhere it's important for us that you let us know so we can fix it. The size of the rooms, bathrooms, public areas are the same in all Ibis hotels, we are the economic brands of Accor. Once again we are very sorry that you didn't like our concept. We wish you a wonderful day, best regards.

Enjoyable stay for the right price

トリップアドバイザーの評価 5.0/5

Nacho E トリップアドバイザー認証口コミ

If you are looking for a place to stay during your business trip, or you are a traveler who want to stay away from tourists, you will find in Ibis Hotel a balance between a nice room, super friendly staff, and the basic needs to cover. This was my second time stating at this particular hotel and is a pleasure to sleep in here.

Dear Nacho, Thank you very much for taking the time to share your experience with us in this amazing travelers community. Ibis hotels are standardized hotels worldwide with more than 2100 properties in 90 countries, all with strategic locations and the best cost-benefit offer form the cities we are located in. In Sinaloa we already have 3 hotels, one in Culiacán, another in Los Mochis and Mazatlán. I will share your comment with our staff, they will be very happy to know they are recognized and valued from our guests. We wish you a wonderful day! Joan-Francesc Ferrer General Manager

Awesome Stay!

トリップアドバイザーの評価 5.0/5

Scott A ビジネス - トリップアドバイザー認証口コミ

The service was amazing from the cleaning crew to the desk to the manager! Super fast 50+ mbps wifi. Very clean rooms. High water pressure super hot great showers. The rooms are not big but the price is not either.

Dear Scott, Thank you very much for taking the time to share your experience with us, we'll share your comments with our staff, they will be very happy to know that your stay was pleasant. We are standardized hotels worldwide with more than 2100 hotels in 90 countries, in Mexico we already have 23 properties located in Mexico's main cities. In the state of Sinaloa we have 3 hotels, Ibis los Mochis, Ibis Culiacan and Ibis Mazatlan. We hope you give us the opportunity to host you again on your next trip to this beautiful city. We wish you a wonderful day!

Overnight stay

トリップアドバイザーの評価 3.0/5

brucev129129 Couples - トリップアドバイザー認証口コミ

Stopped for an overnight stay on way to Manzanillo. 2 days before New Years. Price was increased but not too badly priced, however, the room was very small with queen sized beds only available. Disappointed but ok for a one night stay

Dear brucev129129 Thank you very much for taking the time to share your experience with us. Ibis hotels are standardized hotels worldwide with more than 2100 properties in 70 countries, all with great locations and the best cost-benefit offer from the cities we are located in. Usually during the holiday seasons in Mazatlan our two double bed rooms are the fist to be booked, I'm really sorry that we didn't met your expectations. I hope you give us the opportunity to host you again on your next trip to Mazatlan and don't hesitate to contact us previously so we can make all the arrangements so you can have a pleasant stay . Have a wonderful day1

との提携 TripAdvisor

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