5 Terres Hotel&Spa-MGallery 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 866

Гарантия
лучшей цены
5 Terres Hotel&Spa-MGallery - Image 1
5 Terres Hotel&Spa-MGallery - Image 2
5 Terres Hotel&Spa-MGallery - Image 3
5 Terres Hotel&Spa-MGallery - Image 4
11 Place De L Hotel De Ville, 67140 Barr, France

Описание

Особенности отеля

  • On the Alsace "Route des Vins" in the wine capital of Bas-Rhin

  • A restaurant offering modern cuisine with fresh seasonal produce

  • Luxury spa under centuries-old vaults & gemology precious stone treatments

  • Great wines and fine vintages to enjoy at the warm Wine Bar

  • Covered secure parking with charging terminals

Наши номера

Расположение отеля

5 Terres Hotel&Spa-MGallery

11 Place De L Hotel De Ville
67140 Barr
France

GPS:48.409008, 7.450007

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

LA TABLE DU 5

The Table du 5 unveils a modern bistro menu made up of fresh and local products, subtly varied according to season, accompanied by a delightful wine list to enjoy in your room or on the terrace.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 866

Рейтинг TripAdvisor  4.5/5  Отзывов: 577

Сертификат качества 2024

Combines beautiful design with old world charm

Примечание: Tripadvisor 5.0/5

lindycardy Couples - Реальные отзывы TripAdvisor

The hotel exterior is a typical Alsace ginger bread construction. The interior beautifully combines this old-world charm with a fresh modern interior. The spa & pool in the cellar are first class. The masseur Elodie was amazing. The hotel restaurant was closed on our first night, we found a nice pizza restaurant but most of the town of Barr was closed. We ate in the hotel restaurant the following night. We experienced very poor service. 40 minutes before we had wine to our table. Two hours between ordering our food and getting our main course. There were other issues in terms of lack of professionalism amongst staff. Two of the three dishes I was served were unacceptable. I made the reception staff aware I was unwilling to pay for these dishes, and they removed them from the bill. The breakfast was wonderful. The staff, during breakfast, the cleaner and reception staff were all friendly and professional.

Poor experience - be careful before booking

Примечание: Tripadvisor 1.0/5

Chris123455789 Реальные отзывы TripAdvisor

This is a terrible little hotel that holds itself out as something it is not. Be sure to know exactly the room you’re getting ahead of time, or prepare for disappointment. When we tried to leave, we were told “prepaid” sorry, you are out of luck. When asked if we could transfer to a sister hotel, which was the suggestion of the night staff when we asked upon checking in, we were told “no.” We effectively have a room that we’re sure the summer interns use during the season, behind a curtain, no elevator service, which you get to by walking through a service area (thus the curtain) - what kind of hotel even has rooms like that???? As we all know, pictures lie, we do not recommended this hotel at all … stay in Obernai, stay in Colmar or any of the other towns … horrible little place full of puffed up pretenders

Dear Guests, On reading your comment we are astounded by such bad faith. You booked 4 nights in our house. On the very first afternoon, you came to reception saying ‘there's nothing to do in this town, we want to leave’. The team showed you places to visit, asked if there was anything else we could do to make your stay more enjoyable, asked if the room was suitable or if we could offer you another one, but you were adamant that ‘we want to leave’. Also, yes, our team offered to arrange a transfer to another hotel, but this has nothing to do with the prepayment of your stay, which cannot under any circumstances be transferred to another establishment...... Finally, the fact that you obviously did not enjoy your room (something you could have told us on the spot ....), does not justify your defamatory and misleading comments about the fact that it could have been a room intended for staff ...... Not to mention your disrespectful and offensive comments about our staff, which we do not accept. Sincerely The 5 Terres team*****

Уголок спокойствия и умиротворения

Примечание: отзывы клиентов 5.0/5

Maxim Индивидуальные путешественники - Проверенные отзывы - ALL

Отель находится в небольшом городке, пряничные домики в голландском стиле. Сам отель собой представляет реконструированные старые дома, очень стильный дизайн. Действительно 5 звезд. Очень заботливый персонал. Есть все и даже больше. С террасы номера открывался великолепный вид на виноградники

Excellent

Примечание: Tripadvisor 5.0/5

bbm44 Семьи - Реальные отзывы TripAdvisor

A charming and special hotel. Excellent service and personal attention. Happy to provide service. Highly recommend the hotel, beautifully designed and excellent food. Comments to the hotel There really isn't

never had such a bad reservation service at any All Accor hotel

Примечание: Tripadvisor 1.0/5

AlexanderD1194 Семьи - Реальные отзывы TripAdvisor

Reservation department clearly not interested in new customers. Personally emailed them with the request for availability of two rooms next to eachother. just recieved an email back, with a link of the hotel........ and the remark. children below 16 are not welcome in the Spa...... no help in getting the correct rooms..... no message on webistes etc about the spa (no children without adult guidance would have been a better option....) would be better if the would advertice ADULT ONLY. called the hotel to discuss, no management available to help.. i had to call back after 14.00.... amazing that this is happening on a service level not worth a MGallery, All Accor hotel!

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Другие интернет-пользователи оценили наш отель

  • 226 Отзывов 8.2/10 Расположение
  • 330 Отзывов 8.4/10 Номер
  • 548 Отзывов 9.1/10 Сервис
  • 272 Отзывов 6.9/10 Велнес-зона
  • 211 Отзывов 9.7/10 Атмосфера
  • 190 Отзывов 9.2/10 Завтрак
  • 65 Отзывов 9.3/10 Чистота
  • 56 Отзывов 3.2/10 Соотношение цены и качества

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