巴黎根尼维尔斯美居酒店 4 星

客户意见评级 (ALL 评级) 3.8/5 496 评论

保证最优惠房价
巴黎根尼维尔斯美居酒店 - Image 1
巴黎根尼维尔斯美居酒店 - Image 2
巴黎根尼维尔斯美居酒店 - Image 3
巴黎根尼维尔斯美居酒店 - Image 4
3, Avenue Des Louvresses, Zac Des Louvresses, 92230 热内维尔, 法国

描述

酒店其他优惠

  • 宽敞的客房可容纳 1 至 4 人，配有双人床或单人床。

  • 躺在法国制造的床上，您将舍不得离开

  • 私人付费停车场

  • 4 个会议室，最多容纳 60 人

  • 2018 年开始营业的全新酒店

我们的客房

酒店位置

巴黎根尼维尔斯美居酒店

3, Avenue Des Louvresses, Zac Des Louvresses
92230 热内维尔
法国

GPS:48.940376798143966, 2.305314020195519

电话
传真 +33 1 47 90 71 11

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE CHARBON

Welcoming decor, a light, airy restaurant, seasonal cuisine... welcome to the Charbon! Whether for a business lunch, a solo dinner or a meeting, take a seat and enjoy what we have to offer! On fine days, you can take advantage of our terrace.

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  496 评论

TripAdvisor 评级  3.4/5  116 评论

A visit to Paris

Tripadvisor 评级 1.0/5

869IanC 经 TripAdvisor 认证的评论

Got here after a long long trip, totally exhausted. Our driver phoned ahead to reserve our dinner tables for 7,30. Room was ok, but reception slow due to staff shortages. Had shower, went to the bar. A very ordinary glass of red( small) wine and a G&T. €21.50 euros!!!! What!!!! So DONT bother getting ripped off at the bar. Got to restaurant had to wait 45mins for a very ordinary starter platter to show up, then que for it. Main course come long after 9pm I gave up and went to my room. Others waited for the main course, which they reliably told me was tasteless fish, a gruel type watery mushroom risotto and bits of chicken. Broccoli overcooked and mushy…it was a joke!!! For gods sakes don’t bother with dining at this place it’s rubbish probably due to Mercure not securing enough staff to enable an efficient hotel to be run. Room is ok, use that but find a bar a decent restaurant is my advice. Oh and the mini bar fridge is locked so you can’t use this either!! We stayed in room 117 good luck if you come here!!!

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience, particularly at the bar and restaurant, did not meet your expectations after a long journey. We regret the delays and the quality issues you encountered with the food and drinks. Your comments regarding service times and staff availability have been shared with our teams to identify areas for improvement and ensure a better experience for our guests in the future. We appreciate your positive note on your room and hope to have the opportunity to welcome you back, providing a smoother and more enjoyable experience. Kind regards, C.MARAIS Manager

Lost items in the hotel

Tripadvisor 评级 1.0/5

donad395 商务住宿 - 经 TripAdvisor 认证的评论

I checked in on June 22nd around 9pm. The fridge in the room was locked, so I checked with Reception as I has bought 100Euro worth of cheese and butter wch I needed to keep cold. They said to bring it to Reception, which I did. I wrote my room number in a piece of paper and placed that in the plastic bag wch I tied. When I was checking out at 6am on June 26th I told the guy at the Reception (who spoke little English) that my cheese and butter were stored in the fridge. He went to the kitchen to check but he indicated to me that there was nothing in the kitchen fridges…He went and checked twice but came back empty handed. I was most upset, and he gave me the number of the Hotel to call but it went to voice mail. I have not heard from anyone since then. I will not recommend the Mercure Hotels in Europe. I should have asked for a luggage tag for my goods in the fridge, but it was also not offered to me, as is the usual practice in hotels in Asia.

There was something seriously off about this hotel

Tripadvisor 评级 1.0/5

Nolan16 家庭住宿 - 经 TripAdvisor 认证的评论

I stayed here for 4 nights in total with my family . Firstly The hotel was not up to the mark of Mercure hotels. Let me start by saying the AC in my room wasn’t working properly for the entire stay. I’ve complained to the Staff at the Reception Multiple times during my stay and all they told me was the technician will come in the afternoon he’ll have it checked . My whole family went to sleep SWEATING ALL THE NIGHTS THAG WE STAYED THERE. The lobby and the corridors were much more colder than the room itself .After continuous requests either to have it fixed every single day , finally on the last day they provided me a small Dyson air cooler which did almost nothing . Secondly , the hotel room I booked said that I would get a coffee machine and a refrigerator in my room , but they didn’t have either , and when I went and I asked at the reception, they said none of the rooms have refrigerators as they aren’t working. Yes , there’s more . There were 2 lights in the bathroom out of which only 1 was working for the whole stay, despite telling the staff at the reception this. The bathroom door didn’t lock , Nothing was done about that either . The shower fittings? The shower knob was falling off the wall. We were a family of 4 people in the room and only 2 bath towels were given every day; I had to go down to the reception and request for 2 more towels every single day . Last but not the least : Their restaurant is closed on Weekends which is really disappointing. The morning breakfast was the only thing good about this stay ,not the best but it was alright . Certainly did not enjoy the stay . Wouldn’t recommend .

Clean, reasonably priced, good location

Tripadvisor 评级 4.0/5

Azkash 经 TripAdvisor 认证的评论

We stayed here for a long weekend and found the hotel to be in a good location (if driving) with lots of parking. The hotel was clean, reasonably priced but very basic. The room was a decent size for a family and we could just see the Eiffel Tower from our room (which was a nice surprise). On one of the days we took a 15 minute walk to the train station and caught the train into the centre of Paris for sightseeing. This worked well for us as a day trip but the hotel is probably too far out if you planned to do this every day. I also would not feel comfortable taking this walk alone as some of it is away from well lit/well used paths.

Dear Azkash, Thank you for sharing such a detailed review of your stay with us. We’re delighted to hear that our convenient location, cleanliness, and value met your expectations and that you enjoyed the view of the Eiffel Tower from your room – what a treat! We’re pleased that our parking facilities and proximity to the train station contributed positively to your experience, making it easy to enjoy a day of sightseeing in the heart of Paris. However, we understand that the distance may not be ideal for daily trips, and we appreciate your note about the walk to the station. Your feedback is invaluable and will help us guide future guests on how best to plan their visits. We hope to welcome you back for another comfortable stay, whether for business or leisure. Warm regards, The Mercure Paris Gennevilliers Team

Great staff

Tripadvisor 评级 4.0/5

Roving58470903507 经 TripAdvisor 认证的评论

The evening manager was amazing and very accommodating. Great stay and friendly staff. Good hairdryer. Less than 1/2 kilometre to nearest RER with good links to Paris centre, just one train to the Eiffel tower. Less than 5 min walk to nearest McDonalds.

Dear Roving, We very much appreciate your comments regarding your stay at the Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 90 评论 6.8/10 位置
  • 322 评论 5.2/10 房间
  • 275 评论 6.2/10 服务
  • 153 评论 4.7/10 舒适度
  • 116 评论 4.9/10 清洁度
  • 111 评论 2.8/10 食物
  • 87 评论 4.3/10 早餐
  • 61 评论 2.9/10 性价比

支持方 Trustyou

我们在附近的其他酒店

我们位于 热讷维耶 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。