Fairmont Mount Kenya Safari Club 5 星

客户意见评级 (ALL 评级) 4.6/5 758 评论

保证最优惠房价
Fairmont Mount Kenya Safari Club - Image 1
Fairmont Mount Kenya Safari Club - Image 2
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Fairmont Mount Kenya Safari Club - Image 4
Mount Kenya, PO Box 35, P.O. BOX 35, 10400 纳纽基, 肯尼亚

描述

酒店其他优惠

  • Storied Legacy: Former retreat for Hollywood stars and royalty.

  • Top Honors: Named Africa's Leading Hotel 2023, reflecting unmatched heritage and excellence.

  • 优雅的客房和套房，带温馨可人的火炉。

  • Vast Grounds: 100 acres of manicured gardens, forests, and tranquil ponds.

  • 我们有趣的动画设计师为孩子们打造了专属空间。

我们的客房

酒店位置

Fairmont Mount Kenya Safari Club

Mount Kenya, PO Box 35, P.O. BOX 35
10400 纳纽基
肯尼亚

GPS:-0.0560743, 37.1119227

电话
传真 +254 20 2216796

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  758 评论

TripAdvisor 评级  4.5/5  1,698 评论

卓越奖 2024

An Exceptional Hotel

Tripadvisor 评级 5.0/5

Sb N 经 TripAdvisor 认证的评论

Wonderful Hotel. Outstanding Facility with an exceptional customer centric experience & a meticulously maintenaned space. They have the most friendly staff and the loveliest ambience. This truly is a world class facility. Would definitely recommend.

Dear 316sbn, Thank you so much for your incredible review! We're delighted to hear that you had such a wonderful experience with us and that our facilities, staff, and ambiance left a lasting impression. Our team strives to create a world-class experience for every guest, and it's truly rewarding to know we succeeded in doing so for you. We’re grateful for your recommendation and would love to welcome you back in the future! See you soon. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

My Review due to the stay

Tripadvisor 评级 5.0/5

Joyce N 经 TripAdvisor 认证的评论

The hospitality team was amazing 😍😍I enjoyed the stay and the views were just mind blowing.I would love to come back more often. Viewing the wild animals everyday from your balcony was the best experience ever. I would definitely recommend others

Dear Joyce, Thank you so much for your amazing review! We're thrilled to hear that you enjoyed your stay and that the views and wildlife made your experience unforgettable. It’s wonderful to know that our hospitality team made such a positive impact on your visit! We can’t wait to welcome you back for more incredible moments. Your recommendation means the world to us, and we look forward to hosting you again soon. See you soon. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

Booking and customer service experience

Tripadvisor 评级 4.0/5

originaljosephinem 经 TripAdvisor 认证的评论

Kudos to excellent customer service. In specific Diana Muriithi who checked in consistently to make sure the stay was great i& Paul Mugo for the quick turn around from house keeping. Also special kudos to Kanana Kirima & Catherine Wanene who helped facilitate this reservation seamlessly

Dear Josephine, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. We're especially grateful for your kind words about Diana Muriithi, Paul Mugo, Kanana Kirima, and Catherine Wanene. We'll be sure to share your feedback with them, as they’ll be delighted to know their efforts made a difference in your stay. We look forward to welcoming you back in the future! See you soon. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

Amazing customer service

Tripadvisor 评级 5.0/5

Ndambuki M 经 TripAdvisor 认证的评论

My wife and I were to check in on Thursday afternoon, but due to a flight delay getting into NBO, we ended up leaving quite late. Sharon was so kind to liaise with the chef to ensure we had dinner. The whole stay was amazing and the team made this possible.

Dear Inspire50619627758, Thank you so much for sharing your experience with us! We’re so glad to hear that, despite the flight delay, you and your wife were still able to enjoy your stay with us. Sharon will be thrilled to know that her efforts to ensure you had dinner made a difference in your experience—customer service is something we truly pride ourselves on, and it’s wonderful to hear that the team was able to make you feel at home even with the late arrival. We’re so happy that your whole stay was amazing, and we truly appreciate you taking the time to highlight the team’s efforts. We hope to welcome you both back for another stay soon—hopefully without any flight delays next time! Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

Beautiful hotel and nice services

Tripadvisor 评级 5.0/5

Hong S 经 TripAdvisor 认证的评论

First time in Africa, I never expected to find such a beautiful hotel here; it’s completely different from what I imagined. The moment I entered the hotel, I was stunned by the breathtaking scenery, and all the staff were so warm and welcoming. I wish I could stay in this beautiful place forever. I chose one of the hotel’s activities, and having a guide along with two armed guards showing me the local flora and fauna was definitely a unique experience.

Dear Hong, Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your first visit to Africa exceeded your expectations, and we’re delighted that our hotel played such an important part in that. It’s fantastic to know that you enjoyed the breathtaking scenery and felt so warmly welcomed by our team—your kind words mean a lot to us. We're especially happy to hear that you enjoyed the activity with our guide and armed guards, as we strive to provide unique and safe experiences that connect our guests to the beauty of the local flora and fauna. It sounds like you had an unforgettable adventure! We hope to have the pleasure of welcoming you back one day—there's always more to discover, and we'd love to host you again. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

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其他网络用户评价我们的酒店

  • 160 评论 9.6/10 位置
  • 305 评论 8.6/10 房间
  • 502 评论 8.7/10 服务
  • 103 评论 9.6/10 氛围
  • 48 评论 7.8/10 清洁度
  • 26 评论 8.8/10 早餐

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。