Swissôtel Resort Bodrum Beach bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 377 ulasan

Swissôtel Resort Bodrum Beach - Image 1
Swissôtel Resort Bodrum Beach - Image 2
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Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • Tepat di tepi pantai

  • Beragam kamar dengan pemandangan laut dan taman

  • Sangat dekat ke kota Turgutreis

  • Pantai pribadi yang mudah diakses

  • Fasilitas spa dan olahraga Pürovel seluas 1.700 m² lebih, dilengkapi kolam renang dalam-ruang.

Akomodasi kami

Lokasi hotel

Swissôtel Resort Bodrum Beach

Gazi Mustafa Kemal Bulvari 42, Turgutreis Mahallesi
48400 BODRUM
Turki

GPS:36.980397, 27.257578

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.8/5  377 ulasan

Peringkat TripAdvisor  4.5/5  541 ulasan

A truly unpleasant and unsanitary experience'

Catatan Tripadvisor 1.0/5

Haluk B Ulasan TripAdvisor tersertifikasi

The hotel was like a ghost town, it was understaffed and poorly serviced. The toilets by the beach had no water, and the manager gave me attitude when I complained. Instead of apologizing and trying to make it up to us, he asked me if I had any idea about the scarcity of water problem in the Bodrum area. I asked him if he was aware that it was a 5-star hotel charging hundreds of Euros per night, and the lack of water in toilets is unacceptable, not to mention a major health code violation. They didn't even feel the need to put up a warning sign so that guests wouldn't find out about the situation after using the toilet! We had to use drinking water to wash our hands. The minibars were empty and they did not make the room unless you asked them to! The restaurant staff were so uneducated that they believed it was normal to serve wine that was opened 10 days ago. They said they serve white wine within 10 days of opening the bottle and red wine up until 2 weeks after opening the bottle. Naturally, what they served tasted horrible and was returned immediately. It is beyond belief that a hotel within the Siwssotel franchise would be this bad, they should have been mortified by the feedback but they didn't even realize the situation and were so agressive instead of being apologetic. The whole thing was disgusting and if I didn't pay upfront, I would have left after the first night. I would strongly suggest to stay clear off this so-called "resort".

Dear BilgicH, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Bodrum Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Barış GENÇOĞLU General Manager

Simply the best

Catatan Tripadvisor 5.0/5

Explore16847575307 Keluarga - Ulasan TripAdvisor tersertifikasi

I stay at Swissotel Bodrum every year with my family. Excellent location, amazing sea view, spacious beach, very friendly staff. Located few minutes drive from Turgutreis town and the marina, where you can find all types of shops and restaurants. We can not wait to be there again next summer.

Dear Explore16847575307, We appreciate your comment regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will definitely share your feedback with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

Not a Five star experience

Catatan Tripadvisor 3.0/5

Fred A Ulasan TripAdvisor tersertifikasi

Major issue with staff foriegn languages .They do not understand what you need. The pool doesn't have a bar near it and it takes too long to get served .The hotel is not near anything and the access is limited.Not many facilities at the hotel if you want eating or drinking options

Dear FredA280, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Bodrum Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barış GENÇOĞLU General Manager

Friendly asmosphere

Catatan Tripadvisor 5.0/5

Zeynep G Keluarga - Ulasan TripAdvisor tersertifikasi

Calm holiday destination. The staff memebers are friendly. The rooms are spacious. One of the days we atayed coincides with my birthday. We found a small cake for celebrating me when we entered the room in the afternoon. It was a nice surprise.

Dear Zeynep G, We appreciate your comment regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will definitely share your feedback with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

Experience of the hotel

Catatan Tripadvisor 5.0/5

mariam a Ulasan TripAdvisor tersertifikasi

The hotel is a wonderful place with great beach and the staff were awesome being friendly with lovely smile. Specially Mr. Dogukan was one of the best staff we met, he was lovely young helpful man. All other staff are great and lovely too, excellent management. Would recommend to do something about the noise and isolation for the rooms. Best luck

Dear mariamaB3075TY, Warm greetings from Swissotel Resort Bodrum Beach! Thank you very much for sharing your experience with us and we hope your next visit will be as pleasant as the previous one. Best Regards, Barış GENCOĞLU General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 120 ulasan 7.3/10 Lokasi
  • 204 ulasan 8.5/10 Kamar
  • 354 ulasan 9/10 Pelayanan
  • 108 ulasan 8.1/10 Sarapan
  • 105 ulasan 8.3/10 Kenyamanan
  • 101 ulasan 8.3/10 Fasilitas
  • 95 ulasan 9.3/10 Suasana
  • 87 ulasan 9.3/10 Kebersihan

Diberdayakan oleh Trustyou

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