基多瑞士酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 395 评论

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Av 12 de Octubre 1820, y Luis Cordero, 1721565 基多, 厄瓜多尔

描述

酒店其他优惠

  • To enjoy views of the Pichincha and Cotopaxi volcanoes from the rooms.

  • Excellent location in the commercial and residential area of La Floresta and close to airport.

  • In 2025, Swissôtel Quito is awarded the Tripadvisor Travellers' Choice award

  • A luxury hotel in Quito with gym, pilates, spinning room, squash and tennis courts.

  • Pamper your body and mind with treatments at the Amrita Spa or unwind in the swimmin pool.

我们的客房

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酒店位置

基多瑞士酒店

Av 12 de Octubre 1820, y Luis Cordero
1721565 基多
厄瓜多尔

GPS:-0.2051456359, -78.4855020046

电话
传真 +593 2-393-5200

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  395 评论

TripAdvisor 评级  4.5/5  1,649 评论

卓越奖 2025

Customer service at its best.

Tripadvisor 评级 5.0/5

Jacqueline W 经 TripAdvisor 认证的评论

The concierges - Andres and Fabricio - went above and beyond to help us. We had previously booked a hotel in Riobamba (quindeloma art hotel) but had to cancel for health reasons. We gave more than a months notice to Quindeloma, and their cancellation policy is 7 days. I had been emailing them over a 6 week period for a 130 dollar refund of deposit. They ignored me and then I asked Andres in the swissotel if he could help. He called and persisted to push them for a refund on my behalf. Finally Quindeloma said that I needed an Ecuadorean bank account to receive the refund! So Andres organised for the refund to go to a colleagues bank account and then went to a cash machine to get it for me! Unbelievable and fantastic customer service.

Very nice hotel

Tripadvisor 评级 5.0/5

GrandTour209663 经 TripAdvisor 认证的评论

This hotel is very clean and has great staff; Camila and Anahi at the front desk were very nice and gave great service. The pool area is nice as well and the gym attached to the hotel is bigger and has real gym equipment. It was a short stay overnight so I can’t say too much about the surrounding area but overall I’d recommend this hotel.

Agradecemos sinceramente que se haya tomado el tiempo de calificarnos en TripAdvisor. Su opinión es invaluable para todo el equipo de Swissôtel Quito, ya que nos motiva a perfeccionar cada detalle y, a la vez, contribuye a fortalecer nuestra presencia dentro de la comunidad de viajeros. Será un placer darle la bienvenida nuevamente para ofrecerle otra estancia memorable y continuar superando sus expectativas. ¡Le esperamos muy pronto para que disfrute de la hospitalidad suiza en la Mitad del Mundo!

Highly recommend this is the place to stay

Tripadvisor 评级 5.0/5

kamh660 经 TripAdvisor 认证的评论

Great hotel Great location Lots of things inside and fabulous artisanal shops within the hotel Amazing staff And the concierge Eduardo was so helpful and helping us find the best restaurants in the city to dine

Agradecemos sinceramente que se haya tomado el tiempo de calificarnos en TripAdvisor. Su opinión es invaluable para todo el equipo de Swissôtel Quito, ya que nos motiva a perfeccionar cada detalle y, a la vez, contribuye a fortalecer nuestra presencia dentro de la comunidad de viajeros. Será un placer darle la bienvenida nuevamente para ofrecerle otra estancia memorable y continuar superando sus expectativas. ¡Le esperamos muy pronto para que disfrute de la hospitalidad suiza en la Mitad del Mundo!

I find the rooms uncomfortable and the staff not very knowledgeable. 5 star? I don't think so.

Tripadvisor 评级 2.0/5

shannonsW5248TU 经 TripAdvisor 认证的评论

Admittedly I am an American that hasn't stayed at a non American hotel in a long time. Do people in other countries really liked sleeping on boards? Asked about purchasing roses and the they didn't know? The beds are uncomfortable for someone that enjoys the heavenly beds from the Westin chain and admittedly feels like a cheap bed in cheap motel off American highways. It must be for a different taste. This is so uncomfortable I figured I would write a review. I enjoy comfort and customer service. The language barrier with even the front desk was an issue. I know this is Ecuador but I am accustomed to at least the reception desk being fluent in English. I had a questions right after checkin and it took 3 transfer for them the understand the word "drapes" Hopefully I will be able to sleep. Comfort and customer service is most important to me. Hmmm

Thank you for sharing your experience. We are sorry to hear that the room comfort and the service you received did not meet your expectations. Your comments have been noted and will be followed up internally with the corresponding departments, with the aim of reinforcing our comfort and service standards, as well as English-language assistance.

The best hotel in Quito

Tripadvisor 评级 5.0/5

Andrii B 经 TripAdvisor 认证的评论

Great hotel in a safe area of Quito: great service, cuisine, views, prime location, and Executive lounge. The Executive Lounge has amazing staff who are ready to fulfill any guest request. This is Nancy and Juan David. Thank you so much for your hospitality! A hotel where you’re greeted with a smile and seen off with the words, “Come back again.”

We sincerely appreciate you taking the time to rate us on TripAdvisor. Your feedback is invaluable to the entire Swissôtel Quito team, as it motivates us to refine every detail and, at the same time, helps strengthen our presence within the traveler community. It will be our pleasure to welcome you back to offer another memorable stay and to continue exceeding your expectations. We look forward to seeing you again very soon so you can enjoy Swiss hospitality at the Middle of the World.

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其他网络用户评价我们的酒店

  • 136 评论 8.8/10 位置
  • 224 评论 7.4/10 房间
  • 450 评论 8.8/10 服务
  • 7 评论 5/10 上网
  • 103 评论 9.3/10 早餐
  • 98 评论 5.9/10 舒适度
  • 65 评论 8.3/10 清洁度

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