Swissôtel Нанкай Осака 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 5 713

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5 1 60 Namba Chuo ku, 542 0076 ОСАКА, Япония

Описание

Особенности отеля

  • От станции Nankai's Namba можно пешком до Дотонбори, Синсайбаши и Куромона

  • Шесть ресторанов, баров и кафе с блюдами местной и международной кухни

  • В велнес-зоне есть спортзал, крытый бассейн с 3 дорожками, спа, японская сауна и ванна

  • Большой банкетный зал (делится на 4) и 17 функциональных залов, в т. ч. 4 зала Sky Banquet

  • Специальный этаж для свадеб с 3 часовнями, фото-студией, бутиком свадебных платьев и салоном

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Расположение отеля

Swissôtel Нанкай Осака

5 1 60 Namba Chuo ku
542 0076 ОСАКА
Япония

GPS:34.664095, 135.501397

Телефон
Факс +81 6-6648-0331

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 5 713

Рейтинг TripAdvisor  4.5/5  Отзывов: 4 680

Сертификат качества 2024

Good but Not Perfect

Примечание: Tripadvisor 4.0/5

The4Gs2014 Реальные отзывы TripAdvisor

This hotel is in the perfect location for exploring Osaka. The daily breakfast buffet is very good, and the public spaces are luxurious and modern. The hotel rooms are fine but nothing special -- the contrast between the rooms and the lobby is quite odd. Also, while Club Accor members are treated to a cocktail, the choices of what's included are really sub-par. Our cocktails were such a poor quality that we didn't even drink them. Overall, this was good but not ideal stay.

Dear valued guest, Thank you for sharing your feedback! We're glad to hear that you enjoyed the hotel's prime location, the breakfast buffet, and the luxurious public spaces. We also appreciate your comments on the room and the cocktail selection. We're always looking for ways to improve, and we'll take your thoughts into account to enhance the overall experience, especially when it comes to the room decor and the quality of complimentary beverages. We hope to welcome you back for a more enjoyable stay in the future! Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

Lovely stay

Примечание: Tripadvisor 5.0/5

Aisling H Реальные отзывы TripAdvisor

We stayed here for one night and were very happy with the experience. Hotel is centrally located, has comfortable beds, and very helpful staff. We loved that they emailed us a guide to Osaka before our stay. We also greatly appreciated them providing a kettle in our room and extra blankets. Only issue is the water tended to get everywhere when we showered because they had one of those glass panel showers where half of it was still open, but that's quite minor.

Dear linghowley1, It's fantastic to hear that your experience in Osaka was more comfortable! A great location and satisfactory service can really enhance a trip. If there's anything specific you enjoyed or if there's anything we can improve upon for your next visit, please let us know. We look forward to welcoming you back! Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

Luxury stay

Примечание: Tripadvisor 5.0/5

peta123_11 Семьи - Реальные отзывы TripAdvisor

Luxury stay in the centre of town. We booked the executive level and had the most amazing room, use of the onsen and sauna as well as nightly drinks and snacks in the lounge. Breakfast in the top floor restaurant was wonderful with incredible views. The hotel is well maintained and feels luxurious and all the staff were fantastic. All the tourist attractions are at your doorstep as is lots of restaurants. We were sad to leave!

Dear petal123_11, It's fantastic to hear that your experience in Osaka was more comfortable! A great location and satisfactory service can really enhance a trip. If there's anything specific you enjoyed or if there's anything we can improve upon for your next visit, please let us know. We look forward to welcoming you back! Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

Nice hotel in a convenient location

Примечание: Tripadvisor 5.0/5

JolinT28 Семьи - Реальные отзывы TripAdvisor

Hotel is located at a convenient location that is linked to the Namba Station. Hotel is also very clean and staff were able to converse in English. Housekeeping staff were very friendly and were efficient in their service whenever you requested for items.

Dear JolinT28, It's fantastic to hear that your experience in Osaka was more comfortable! A great location and satisfactory service can really enhance a trip. If there's anything specific you enjoyed or if there's anything we can improve upon for your next visit, please let us know. We look forward to welcoming you back! Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

A Family Stay at Swissotel Nankai: Excellent Location, but Some Surprises in Room Arrangements

Примечание: Tripadvisor 3.0/5

Rhodora N Реальные отзывы TripAdvisor

I recently stayed at Swissotel Nankai Osaka with my family after enjoying great experiences at Keio Plaza Hotel and The New Otani Garden Hotel in Tokyo. Both of those hotels consider guests aged five and older as adults, which made booking straightforward. Swissotel Nankai's policy of allowing children under 12 to stay for free was a significant plus for us. We booked three rooms for a total of JPY 876,300 for our stay from March 18 - March 24. While this is on the pricier side, it’s what you’d expect from a five-star hotel, and we were drawn to the fantastic location—just a 10-minute walk from Dotonbori and close to train stations, restaurants, and shopping malls. For my sister-in-law’s family, we chose a junior suite king, intended to accommodate her, her partner, and two kids. To our surprise, the king-size bed didn’t seem as large as expected. Although the suite had a sofa bed, we found out there would be an extra fee for setting it up, including linens and pillows. When I spoke with Aobuchi at the front desk, she explained the fee but was understanding of our concerns. After checking with her manager, she offered a 50% discount on the additional charge. However, we felt that this didn’t fully resolve our issue, so we asked to see other room options that might better fit my sister-in-law’s family. Aobuchi continued to help us and showed us another room that was similar but came with added costs. After a bit of back and forth, we finally received a better room, which we appreciated. However, it was disappointing that the duty manager, Mr. Komatani, didn’t come to speak with us directly about our concerns. I expected more engagement from management at a five-star hotel. One additional point, although not a significant issue, is that unlike Keio Plaza Hotel and The New Otani Garden Hotel, Swissotel Nankai does not offer a laundromat facility, which was a bit inconvenient for us. For those of you considering booking a room, if you are not sharing a bed with your kids, I recommend booking them as adults. This ensures that a bed will be available and helps avoid the extra costs that may arise on the day of check-in, which could have been cheaper if arranged in advance.

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Другие интернет-пользователи оценили наш отель

  • 4 821 Отзывов 9.7/10 Расположение
  • 3 698 Отзывов 7.5/10 Номер
  • 3 295 Отзывов 8.5/10 Сервис
  • 44 Отзывов 7.5/10 Интернет
  • 1 087 Отзывов 8/10 Завтрак
  • 1 043 Отзывов 7.4/10 Чистота
  • 511 Отзывов 6.1/10 Соотношение цены и качества
  • 233 Отзывов 8.7/10 Велнес-зона

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