Swissôtel Nankai Osaka bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 5.459 ulasan

Swissôtel Nankai Osaka - Image 1
Swissôtel Nankai Osaka - Image 2
Swissôtel Nankai Osaka - Image 3
Swissôtel Nankai Osaka - Image 4
5 1 60 Namba Chuo ku, 542 0076 OSAKA, Jepang

Deskripsi

Keistimewaan hotel

  • Tepat di atas stasiun Namba di Nankai, bisa jalan kaki ke Dotonbori, Shinsaibashi, dan Kuromon

  • Enam restoran, bar, dan kafe yang menawarkan hidangan khas lokal dan internasional

  • 1 lantai kesehatan dengan gym, kolam dalam-ruang 3 jalur, spa, sauna dan pemandian Jepang

  • Grand Ballroom dapat dibagi menjadi 4 ruang, 17 ruang serbaguna termasuk 4 ruang Sky Banquet

  • Lantai khusus untuk Pernikahan dengan 3 Kapel, Studio Foto, Butik Gaun Pengantin & Salon

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Lokasi hotel

Swissôtel Nankai Osaka

5 1 60 Namba Chuo ku
542 0076 OSAKA
Jepang

GPS:34.664095, 135.501397

Telepon
Fax +81 6-6648-0331

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service
Di dekat properti
  • Parkir

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  5.459 ulasan

Peringkat TripAdvisor  4.5/5  4.664 ulasan

Sertifikat keunggulan 2024

Stay away from this hotel!

Catatan Tripadvisor 1.0/5

Connector61150072298 Ulasan TripAdvisor tersertifikasi

STAY AWAY WITH A TEN FEET POLE!!! I truly hope the following incident we had experienced would not happen to others so take this as a fair warning. My wife and I booked one night through Amex travel at the Swissotel Osaka for our anniversary back in September. After check in, we took a rest after a long flight from the States. However, we were unable to nap at all with the ear plugs on due to the unbearable noises derived from other rooms (We’re from NYC so our noise tolerance is considered high). We then called the concierge several times but “nothing” has been mitigated, the alternative they provided over the phone was to change room and “downgrade” us to a smaller room due to the overcapacity of that day. It was unacceptable as we already spent $380+ usd for the stay and yet were told to be downgraded as only the option. We were frustrated and left with no choice but to check out for a better place to rest. Upon checking out, we again explained the unpleasant disturbances and reasons for leaving. The concierge checked the system and told us there was a higher rate room available if we would like to consider for an additional cost. We turned down the offer because we felt being scammed and insulted knowing they did actually have other room available at the time but was not disclosed initially and we had to pay extra out of pocket. This quite unprofessional for a 5-star hotel and inappropriate to treat the customers like money grab especially after the unpleasant incident we have gone through. After the trip, I have tried my best to communicate with the Hotel Manager Yumiko back and forth for several months via emails hoping they could offer a refund but it turned into a nightmare. The initial response from the hotel stated “booking was made through a third party, we are unable to process any discounts or refunds.” As such, I contacted my travel agent numerous times to assist communicating with them in hope of the refund but the hotel played hard ball and did not want to negotiate/compromise any part of it even though everything was done as instructed by the hotel, they will just brush it off because they DO NOT care about the customers… Booking at this hotel was the worst decision we have ever made with regrets. Be aware who you are dealing with, because once you check in, there is no way out. There are other better hotels than this one.

Excellent Stay

Catatan Tripadvisor 5.0/5

Nikki T Ulasan TripAdvisor tersertifikasi

We love the location of Swissotel Nankai. It's very easy to go to and from the airport and to the different parts of the city. Swissotel also has some lovely restaurants and bars and an amazing breakfast spread. The lobby has an old but classic luxurious feeling and ample space to just hang out and chill. Pajamas are also provided, which is a nice touch. Overall, it was an excellent experience.

Nice View and Room, but Messy Breakfast Operation

Catatan Tripadvisor 4.0/5

Lily_Ann2014 Ulasan TripAdvisor tersertifikasi

I enjoyed the Osaka stay so much owing to this cozy, prestigious hotel. It was very convenient to reach from the airport and close to the typical Osaka downtown shopping center. This fantastic hotel view and hotel services, including the gym, satisfied me. On the other hand, it is hard to find a spot during breakfast hour if you visit the Top-floor breakfast room during rush hour and must wait a while. It might be a very irritating experience for guests. Also, the shower door was not perfect for preventing flooding water. I strongly hope to improve such a poor point in the future service quality development.

Wish we stayed longer

Catatan Tripadvisor 5.0/5

WorldAdventurerAUS Ulasan TripAdvisor tersertifikasi

It was the first time my wife and I did the traditional bath house that is offered. For first timers the genders are separated (we didn't realise this so we planned to meet inside a hot spa area... i went in my swimmers... but that didn't last long. Strange at first, but it is not seen as strange and is very respectful. It ended up being good i did it first to prep her). The pool is great too. There is a auto shower before going in. We loved it so much. The buffet breakfast begin on the top floor of a real experience with great food. Wish we stayed longer.

Unsatisfactory experience with latest stay in Swissotel

Catatan Tripadvisor 2.0/5

cnw1409 Keluarga - Ulasan TripAdvisor tersertifikasi

Swissotel is conveniently located in Namba, Osaka and had been my first choice of hotel for my visits to Osaka. Since 2010, I have been staying in the Swissotel for more than ten times but noted that the service standard of the hotel (e.g. language standard of hotel staff in general, clealiness of the room, food choices of breakfast buffet in the restaurant on 36/F, etc.) has been declining quite significantly. I have relayed some negative comments to the Swiossotel but received no response from the hotel.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 4.577 ulasan 9.8/10 Lokasi
  • 3.472 ulasan 7.6/10 Kamar
  • 3.164 ulasan 8.5/10 Pelayanan
  • 41 ulasan 7.2/10 Internet
  • 1.054 ulasan 8.2/10 Sarapan
  • 1.008 ulasan 7.3/10 Fasilitas
  • 983 ulasan 7.3/10 Kebersihan
  • 492 ulasan 6/10 Kesepadanan nilai

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