费尔蒙巴库火焰塔酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 669 评论

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描述

酒店其他优惠

  • 无烟客房

  • 水疗和健身设施

  • 设施齐备的套房

  • 室外泳池

我们的客房

酒店位置

费尔蒙巴库火焰塔酒店

Flame Towers, 1A Mehdi Huseyn
AZ1006 巴库
阿塞拜疆

GPS:40.359608, 49.827179

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  669 评论

TripAdvisor 评级  4.5/5  2,234 评论

卓越奖 2023

The hotel had a comfortable bed, a nice view & friendly, helpful staff. However, it lacked garbage bins in the bathroom

Tripadvisor 评级 4.0/5

Anfal T Friends getaway - 经 TripAdvisor 认证的评论

Good reviews: The art. It had very comfortable bed and the view was nice. The staff were friendly and helpful. Negative reviews: There were no garbage bins the WC There was no iron board or iron There was no fridge They did not restock the tissues in the toilet

Top hotel

Tripadvisor 评级 5.0/5

Shakti K Friends getaway - 经 TripAdvisor 认证的评论

Top quality place. Very flexible staff. Clean rooms. Great view. Royal entrance. Credit to Arzu and Akbar in the waiting team also. Best location and brand new interiors. Food can be improved but overall a very reputable and respectful hotel

For the price I paid, I expected basic courtesy and professionalism, but it was clear the staff couldn’t care less

Tripadvisor 评级 1.0/5

atify2017 Couples - 经 TripAdvisor 认证的评论

Fairmont Baku-Flame Towers claims to be 5-star, but their customer service wouldn’t even rate 2 stars. From the moment I arrived, the experience was absolutely terrible. I was met with rude, dismissive, and unhelpful staff who made me feel like a burden rather than a valued guest.

Perfect hotel with wonderful welcoming helpful staff

Tripadvisor 评级 5.0/5

tracey s Couples - 经 TripAdvisor 认证的评论

My husband and I had the most memorable stay last week. Everyone was so welcoming and helpful. Nothing was too much trouble - the reception team were amazing and the Bistro staff in particular the supervisor at breakfast went out of her way to explain the food which was new to me. Overall, the service was outstanding. This is what made the hotel my favourite I have ever visited. I want to mention one person in particular - Rzayev, who has worked at the hotel for over 10 years! Thank you everyone, we would love to return another day.

Total Disappointment

Tripadvisor 评级 1.0/5

dzarkov88 Friends getaway - 经 TripAdvisor 认证的评论

The hotel has not Fairmont hotel standards . AC in the room was out of order. It took them hours to fix it. Our room was freezing cold. Simple things in the bathroom was missing. Staff were incompetent. We totally did not enjoy our stay. A big mistake! Only the front desk staff were kind and helpful. Our thanks to Mr Sabuhi. He was polite and helpful.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 333 评论 8.5/10 位置
  • 838 评论 8.4/10 房间
  • 1,064 评论 8.9/10 服务
  • 21 评论 3.7/10 上网
  • 281 评论 8.2/10 舒适度
  • 244 评论 8.8/10 早餐
  • 231 评论 9.2/10 氛围
  • 223 评论 8.6/10 设施

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