惠斯勒费尔蒙城堡酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 3,559 评论

惠斯勒费尔蒙城堡酒店 - Image 1
惠斯勒费尔蒙城堡酒店 - Image 2
惠斯勒费尔蒙城堡酒店 - Image 3
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描述

酒店其他优惠

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Fairmont Chateau Whistler Golf Club, with 18 holes and mountain vistas

  • A pet-friendly hotel in Whistler, near walks and hiking trails

  • The largest event facilities in Whistler, ideal for meetings and weddings

我们的客房

预订此酒店

酒店位置

惠斯勒费尔蒙城堡酒店

4599 Chateau Boulevard
V8E 0Z5 惠斯勒
加拿大

GPS:50.116925, -122.946233

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  3,559 评论

TripAdvisor 评级  4.5/5  5,223 评论

卓越奖 2025

A mix of excellent and poor

Tripadvisor 评级 3.0/5

Chris M Couples - 经 TripAdvisor 认证的评论

Thank you for taking the time to provide your feedback, both positive and constructive regarding your recent experience at Fairmont Chateau Whistler. At our property, we strive to offer all of our valued guests' truly exceptional experiences and service, therefore your feedback is extremely important to our team. We sincerely apologize for the challenges that you experienced during your visit and would very much like the opportunity to learn more details about your recent stay. If you could please contact our property directly at cwr.mod@fairmont.com a member of our team will be in touch with you shortly. Thank you again for taking the time to share your feedback with our team and bringing your experience to our attention. On behalf of our entire Fairmont team, we do hope to have the opportunity to welcome you back for another visit in the future.

Festive, Cozy, and Exceptionally Well-Run

Tripadvisor 评级 5.0/5

Lisa G 经 TripAdvisor 认证的评论

Thank you for sharing your delightful feedback regarding your recent stay at Fairmont Chateau Whistler. We are thrilled to hear that you and your daughter enjoyed another memorable experience with us, filled with the festive charm and cozy atmosphere that we strive to provide. It is wonderful to know that our location and the unique ambiance of our property contributed positively to your stay. Your kind words about our service team, particularly Harry and Tim, are greatly appreciated and will be shared with them. We are also glad that you enjoyed the outdoor pool, hot tubs, and the fire pit experience. Thank you for your high recommendation, and we look forward to welcoming you back for another memorable stay in the future.

Ski in and enjoy

Tripadvisor 评级 4.0/5

123Hami 经 TripAdvisor 认证的评论

Thank you for sharing a review of your recent getaway to Fairmont Chateau Whistler. We appreciate you sharing your feedback with our team, both positive and constructive. Please know that we will share your feedback with our Director of Rooms for further internal review and discussion. We hope to welcome you back soon for another mountain getaway!

环境好

客户意见评级 4.5/5

Olivia 家庭住宿 - 所有已确认评论

亲爱的Olivia, 感谢您对我们酒店环境和美食的高度评价。我们很高兴您在Fairmont Chateau Whistler度过了愉快的时光,期待您的再次光临。 苏·比约马克 行政助理

Improving Gold Room Food Quality and Ensuring Hot Food

Tripadvisor 评级 4.0/5

corndog14 经 TripAdvisor 认证的评论

Dear Guest, Thank you so much for taking the time to share your feedback about your recent stay with us. I am truly sorry to hear that your experience at the Fairmont Gold level did not meet the high standards we aim to provide, and I sincerely appreciate your candid observations. Your comments regarding the quality and temperature of the food are certainly concerning, and I will personally ensure that the culinary team addresses these issues moving forward. I understand how important it is to offer fresh, diverse, and consistently high-quality meals, and I will be working closely with our team to ensure improvements in both the food offerings and their preparation. Regarding the service from our Gold level staff, I am genuinely sorry that your interactions didn’t feel as warm and attentive as they should have. Please know that I will be addressing this with the team to ensure that each guest is treated with the utmost care and consideration, no matter the situation. We truly value your feedback and would love the opportunity to welcome you back in the future. If you choose to return, I would be happy to personally assist with any arrangements to ensure that your stay is seamless and that you are looked after with the level of service you deserve. Thank you again for your constructive comments, and I do hope we have the chance to exceed your expectations on your next visit. Warmest regards, Stefan Yang Director of Fairmont Gold and Luxury Experience Fairmont Chateau Whistler

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其他网络用户评价我们的酒店

  • 687 评论 9.1/10 位置
  • 1,244 评论 7.8/10 房间
  • 2,111 评论 8.8/10 服务
  • 8 评论 4.5/10 上网
  • 676 评论 8.3/10 食物
  • 637 评论 8.6/10 设施
  • 546 评论 9.2/10 氛围
  • 312 评论 7.3/10 清洁度

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