Fairmont Château Whistler 4 星

客户意见评级 (ALL 评级) 4.7/5 3,944 评论

保证最优惠房价
Fairmont Château Whistler - Image 1
Fairmont Château Whistler - Image 2
Fairmont Château Whistler - Image 3
Fairmont Château Whistler - Image 4
4599 Chateau Boulevard, V8E 0Z5 惠斯勒, 加拿大

描述

酒店其他优惠

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • 惠斯勒城堡费尔蒙酒店高尔夫俱乐部拥有 18 洞球场和山脉景观

  • 惠斯勒的宠物友好型酒店，附近有步道和徒步小径

  • 惠斯勒的大型活动设施，适合举办会议和婚礼

  • 可滑雪进出黑梳山，距离黑梳山缆车站仅几步之遥

我们的客房

酒店位置

Fairmont Château Whistler

4599 Chateau Boulevard
V8E 0Z5 惠斯勒
加拿大

GPS:50.116925, -122.946233

电话
传真 +1 604-938-2055

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  3,944 评论

TripAdvisor 评级  4.5/5  5,269 评论

卓越奖 2025

A vibrant, well-kept hotel in an ideal location with plenty of activities

Tripadvisor 评级 5.0/5

BlissfulPilgrim 经 TripAdvisor 认证的评论

I booked this hotel for its ski-in/ski-out location and strong reviews, and despite the lack of snow in early December, I thoroughly enjoyed my stay. The hotel is beautifully maintained and offers a wide range of activities, including yoga, Pilates, sound bath meditations (my favourite), ski tours, and many other daily sessions. The spa area is fantastic, with several saunas—perfect for unwinding after a day on the slopes. The food at both breakfast and dinner is excellent, and I particularly enjoyed my dinners at Wildflower, where I sampled many delicious dishes. A special mention goes to the wonderful Ski Valet Angels, who take great care of the equipment, welcome you back from the slopes with hot chocolate, and save you the effort of carrying your skis back to the hotel.

Thank you for taking the time to share your positive experience at Fairmont Château Whistler. We are delighted to hear that you enjoyed our vibrant hotel, well-maintained facilities, and the multitude of activities we offer, including yoga and sound bath meditations. It is wonderful to know that our ski-in/ski-out location enhanced your stay, even with the weather conditions in early December. We are particularly pleased to hear your compliments regarding our spa area and the culinary delights at Wildflower. Our team strives to provide exceptional dining experiences, and your feedback affirms our commitment to quality. Moreover, it is gratifying to know that our Ski Valet team contributed positively to your visit by ensuring a seamless experience on the slopes. We appreciate your kind words and look forward to welcoming you back for another memorable stay.

Fairmont Chateau Whistler Sets the Standard

Tripadvisor 评级 5.0/5

Alex P 经 TripAdvisor 认证的评论

A few months ago, we had an issue with valet service of the hotel and initially had difficulty resolving it. However, everything changed when General Manager Ken Hall personally got involved. His approach was professional, caring, and focused on ensuring guest satisfaction. We returned for Christmas, and our stay was nothing short of extraordinary. The Fairmont Gold Team went above and beyond to make every detail perfect — from the warm welcome to the exceptional service throughout our visit. We want to express our heartfelt thanks to Ken Hall and the entire Fairmont Gold Team for creating such a memorable experience. This is hospitality at its finest, and it’s why Fairmont Chateau Whistler remains one of our favorite destinations. Great work!

Thank you for sharing your experience at Fairmont Château Whistler. We are delighted to hear that your recent stay during Christmas was extraordinary and that our Fairmont Gold Team made a significant impact on your visit. Your comments affirm our commitment to guest satisfaction and continuous improvement. It is truly gratifying to know that our team's dedication to hospitality has solidified Fairmont Chateau Whistler as one of your favorite destinations. Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future.

Wonderful stay over Christmas

Tripadvisor 评级 5.0/5

CecW123 经 TripAdvisor 认证的评论

We had a wonderful stay at the chateau over Christmas. The staff were excellent. Our concierge, Alan McDonald, was very helpful ahead of our stay, in booking the hotel restaurants for us over the festive period and helping me navigate the complicated Whistler ski pass booking process, which was much appreciated. I heard some other guests complaining about difficulty in booking the hotel restaurants over this period, but the hotel was extremely clear in recommending that guests make restaurant bookings for Christmas Day ahead of arriving. It worked extremely smoothly for us. Nothing was too much trouble. Standout service also came from the ski concierges - especially James. His efforts to assist me daily to and from the boot room were much appreciated. As was the hot chocolate at the end of the day. We enjoyed the spa area each day - this was a high point for me. The French bar man (apologies forgot his name) provided a particularly good service. The only down sides were… the behaviour of some of the other guests (clearly beyond the control of the hotel). This was at odds with the rest of our trip to Canada, where we consistently met friendly, delightful Canadians. Some of the other guests (they were not Canadian) behaved in an entitled way. The lift situation could also have been improved. One of the 4 lifts was out of service during our stay and this led to queues.

Thank you for taking the time to share your experience at Fairmont Chateau Whistler during the festive season. We are pleased to hear that you had a wonderful stay and that our staff, particularly Alan and James, contributed positively to your visit. We acknowledge your feedback regarding the behavior of some guests, which is certainly beyond our control, and we appreciate your understanding in this matter. Furthermore, we apologize for the inconvenience caused by the lift situation. Thank you for recognizing our staff's efforts, and we hope to welcome you back for another memorable stay in the future.

Decent place

Tripadvisor 评级 4.0/5

Wrldtrvlersnhntrs 经 TripAdvisor 认证的评论

Clean rooms, staff is excellent, interior could use some lipstick. Food was pretty good. Good location for skiing. The concierge were excellent

Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our rooms clean and our staff to be excellent. Your comments about the interior will be taken into consideration as we continue to enhance our guest experience. We look forward to welcoming you back soon!

Very nice stay, but there are pros and cons you should know about.

Tripadvisor 评级 5.0/5

ViennaLover 经 TripAdvisor 认证的评论

I went with my family this past Christmas/New Year's holiday. We stayed in the gold level. Here are some pros: the concierge staff at the gold level is very helpful. They expertly arranged dining, ski lift tickets, ski rentals, and ski instruction. We had no hiccups. They are very knowledgeable and are eager to please. The gold level lounge is very nice. There is plenty of seating overall. The food selection is good and quickly replenished. The rooms are updated. Hot chocolate in the lobby was much appreciated after a long day of skiing. The entire hotel staff is very friendly. The location is excellent as it is right next to the ski gondola at Blackcomb. It is easy to walk to Whistler Village. The shuttle service around town is a nice touch. Here are some cons: the food quality is mixed. The steakhouse is mediocre at best. I don't understand how they could've gotten so many awards when the meat quality is average, and half of our steaks were not prepare to our request. The ski equipment pick up area is very very busy just prior to the opening of the ski resort, and just after the ski resort closes. So be prepared for lines and crowds. Regarding the rooms, the shower is tiny. It literally feels like showering in a bathroom stall. Overall, this is a very good hotel. The best aspect is the service and friendliness of the staff. I would highly recommend this hotel.

Thank you for sharing a review of your recent getaway to Fairmont Chateau Whistler. We appreciate you sharing your feedback with our team, both positive and constructive. Please know that we will share your feedback with our Director of Operations for further internal review and discussion. We hope to welcome you back soon for another mountain getaway!

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 769 评论 9/10 位置
  • 1,386 评论 7.9/10 房间
  • 2,502 评论 8.8/10 服务
  • 10 评论 4.2/10 上网
  • 814 评论 8.2/10 食物
  • 751 评论 8.4/10 设施
  • 646 评论 9.1/10 氛围
  • 331 评论 6.8/10 清洁度

支持方 Trustyou