Fairmont Château Whistler 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 3,903 件のレビュー

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Fairmont Château Whistler - Image 1
Fairmont Château Whistler - Image 2
Fairmont Château Whistler - Image 3
Fairmont Château Whistler - Image 4
4599 Chateau Boulevard, V8E 1G1 WHISTLER, カナダ

説明

ホテルのその他の情報

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Fairmont Chateau Whistler Golf Club, with 18 holes and mountain vistas

  • A pet-friendly hotel in Whistler, near walks and hiking trails

  • The largest event facilities in Whistler, ideal for meetings and weddings

当ホテルの客室

ホテル所在地

Fairmont Château Whistler

4599 Chateau Boulevard
V8E 1G1 WHISTLER
カナダ

GPS:50.116925, -122.946233

電話番号
ファックス +1 604-938-2055

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  3,903 件のレビュー

トリップアドバイザーの評価  4.5/5  5,260 件のレビュー

2025エクセレンス認証

Will never stay here

トリップアドバイザーの評価 1.0/5

eprVancouver トリップアドバイザー認証口コミ

I just phoned to try to get some information regarding the lift status on the mountain this weekend as I could not find this on the website.lI was hoping to bring my grandson up to the beginning area and asked to speak to a concierge as I cannot find out any information regarding opening status for Saturday. The operator on the phone was most unhelpful and would not let me speak to the concierge unless I had a booking number. Why would I have a booking number if I’m not even sure if it’s suitable for my grandson and I to come up? This service is unacceptable!

Staff with Horrible Attitudes

トリップアドバイザーの評価 1.0/5

Doctor D トリップアドバイザー認証口コミ

The front desk service ruined the stay from the first moment. They all acted as if guests were priviledged to be in their presence. Incredibly rude and dismissive at every encounter. The room was updated and nice. Some rooms had horrible views butted up to trees on the back side with zero natural light. The basic rooms were crowded and noisey with families and ill behaved children. Staying on the 7th floor meant you had to endure the noise of the Gold package restaurant above your room. And they start very early in the morning interrupting your sleep. The hotel is in a convenient location with a shuttle and ski out in season. But with the horrible attitude of the front desk, spend your money next door or get a rental.

Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Château Whistler. We genuinely value your comments and are disappointed to hear that your experience did not meet your expectations. We strive to provide exceptional service and it is regrettable that you felt the front desk team did not embody our commitment to hospitality. Your feedback regarding the attitude of our staff will be reviewed with the team to ensure we uphold our standards of service. It is also concerning to hear about the noise disturbances you experienced during your stay. We appreciate your input on the room conditions and views, as it allows us to better understand our guests' experiences. Please know that we continuously seek to improve our offerings and the comfort of our guests.

Great choice for business retreat

トリップアドバイザーの評価 5.0/5

jalalf2015 トリップアドバイザー認証口コミ

Whether your business retreat is scheduled for spring, summer, fall or winter, Fairmont chateau Whistler is an amazing choice. This is our second business retreat at Fairmont Chateau Whistler and our Fairmont conference managers took excellent care of every details. I can’t thank Laura and Karla enough for making it so successful for our group to have our business conference there. Food, drinks, audio visual, lighting, etc…. are all planned for and not a beat missed. As you walk toward the chateau you are greeted by the valet and concierge team with big smiles and from every staff you encounter. The decorations during holiday seasons are amazing for the season and the atmosphere is festive. If you are out and about ski valet, you will meet Rikki who is unofficial Chateau ambassador for the hotel. The ski valet manager, Ms. Sydney’s staff takes care of all your ski needs cheerfully in no time and take your skis up and down the steps as you any to go skiing and coming back. After a long day of skiing, the hot chocolate, fire pit and friendly staff are greeting you back to your home away from your home. Kudos to the Fairmont Chateau’s general manager, Mr. Rearden who is making the guests feel welcomed, appreciated, comfortable and most importantly at home. Fairmont Chateau Whistler is an amazing place for your next business conference.

Thank you for taking the time to share your experience regarding your recent business retreat at Fairmont Château Whistler. We are delighted to hear that both your gatherings have been successful and that our conference managers, Laura and Karla, provided exceptional service and attention to detail. It is gratifying to know that our team made you feel welcomed from the moment you arrived, and that the festive atmosphere during the holiday season added to your overall experience. Our ski valet team, including Rikki and Ms. Sydney, appreciates your kind words about their cheerful assistance, as they strive to enhance our guests' enjoyment while skiing. Your recognition of our general manager, Mr. Rearden, is truly appreciated, and it is our goal to ensure that every guest feels valued and at home during their stay. We look forward to welcoming you back for future retreats and providing another memorable experience.

Wonderful

トリップアドバイザーの評価 5.0/5

Elizabeth C トリップアドバイザー認証口コミ

We had the best time at the Fairmont. The room was newly renovated and the staff are all amazing. A shout out to James in the pool area for being so helpful and friendly. The pools are warm, the saunas (outdoor) are wonderful, the multiple hot tubs and steam room are excellent. The place was all lit up for Christmas and so elegant.

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the newly renovated room, our exceptional staff, and the festive ambiance during the holiday season. Your kind words about James in the pool area will certainly be shared with him. We look forward to welcoming you back for another memorable experience.

Perfect!

トリップアドバイザーの評価 5.0/5

Tammy J トリップアドバイザー認証口コミ

What a wonderful time we had at the Fairmont Chateau Whistler! Our suite was elegant, comfortable, and warm. We have stayed at many luxury hotels, and this one ranks among the best. The amenities and staff were top-notch.

Thank you for sharing your delightful experience at Fairmont Château Whistler. We are thrilled to hear that you found your suite elegant and comfortable, and that our amenities and staff met your expectations. We look forward to welcoming you back for another memorable stay.

との提携 TripAdvisor

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