Fairmont Washington D.C. Georgetown 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,749 件のレビュー

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Fairmont Washington D.C. Georgetown - Image 1
Fairmont Washington D.C. Georgetown - Image 2
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2401 M Street NW, 20037 Washington, D.C., アメリカ合衆国

説明

ホテルのその他の情報

  • Labeled ALLSAFE

  • Located between historic Georgetown and George Washington University

  • More than 29,000 square feet of function spaces

  • Urban oasis with a verdant courtyard and glass-walled lobby lounge

  • Comprehensive wellness facilities, including indoor pool and Fairmont Fit program

当ホテルの客室

ホテル所在地

Fairmont Washington D.C. Georgetown

2401 M Street NW
20037 Washington, D.C.
アメリカ合衆国

GPS:38.905693, -77.051588

電話番号
ファックス +1 202-457-5010

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Juniper Restaurant

Juniper specializes in American fare that is creatively prepared with tasty ingredients that are perfect for a casual meal or family style. Indoor and outdoor seating is available in the sunlit urban Courtyard.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,749 件のレビュー

トリップアドバイザーの評価  4.5/5  4,072 件のレビュー

2025エクセレンス認証

First class service at a first class hotel

トリップアドバイザーの評価 5.0/5

likeanicehotel トリップアドバイザー認証口コミ

While in town for a wedding, we had a lovely three night stay at the Fairmont Hotel in Washington DC! Upon entering the welcoming lobby, we were warmly greeted by the front desk staff, who were efficient and very friendly. Our room was spacious and very nice, with a really comfortable bed. I also used the adjoining gym, which was large and well equipped, and ate breakfast in the hotel restaurant. The house made granola is not to be missed! In fact, our server told us that the honey in the granola was made by bees which were kept on the roof of the hotel. Everything was great, but I really wanted to point out what took our stay to another level... the service. Everyone, from the front desk, housekeeping, restaurant staff, and concierge were very professional and went above and beyond to make us feel welcome. Thanks for a great stay... I would definitely return to the Fairmont on my next trip to DC.

Dear likeanicehotel, Thank you for all of your comments and for sharing your experience . We are delighted that you enjoyed your visit. We are so happy that you like our rooftop honey in the house-made granola. We all look forward to your next visit. Sincerely,

Magnificent Hotel with spacious rooms, friendly service in a great location

トリップアドバイザーの評価 5.0/5

Baylovers トリップアドバイザー認証口コミ

We thoroughly enjoyed our Four Night stay at this magnificent hotel. From the we arrived the staff were attentive, friendly and efficient. The room was spacious and very comfortable. The Hotel and Restaurant were also very good. The Hotel is in a great location with walking Access to Bars and Restaurants. The many sights of the City are also easily accessoble

Dear Baylovers, Thank you for taking the time to share your experience with us. We are delighted that you enjoyed your stay. Your comments will be shared with our entire team. Thank you again, and please come back soon. Sincerely,

Lobster Roll but couldn’t find the Lobster

トリップアドバイザーの評価 1.0/5

Gregory S Couples - トリップアドバイザー認証口コミ

The hotel was fine but we ordered 2 Lobster Roll sandwiches for $34 each and there was very very little lobster involved. Less then 2 oz per sandwich for sure We had Lobster Roll sandwiches many times elsewhere that cost under $20 that literally had 4 times as much lobster First time in many many stays at the Fairmont that they really disappointed

Dear Gregory S, Thank you for taking the time to share your experience. We are sorry to hear that our lobster rolls were not presented the way they should have been. We are reviewing with our culinary team to make sure this does not happen again. Please give us another chance to provide you with the service and culinary experience that you deserve. Sincerely,

Disappointing, overpowering scent in lobby

トリップアドバイザーの評価 3.0/5

Sue H Couples - トリップアドバイザー認証口コミ

Asthmatics/MCS and allergy sufferers - BEWARE! Overpowering strong scent in lobby that has made me sick from the moment we arrived. My husband asked if it could be toned down but that was a negative reply. On researching I found that it’s Fairmont’s signature scent, manufactured for them in conjunction with another company Not all the USA Fairmont locations use it, it’s by choice. I’m allergic to just about every ingredient in it. In today’s age, it’s beyond my understanding why they’d pick such a strong scent, rather than something very subtle. It is nauseating and can actually be smelled when sitting outside in Juniper, their restaurant, when the door is opened and you’re well over 6 feet away. I have not been able to sit in the lobby and during a hot and humid few September days, spending so much to stay here for a vacation, this is not hitting us well. One size does not fit all. Fairmont should know this when it comes to people’s health concerns. Other luxury hotels use much subtler scents that aren’t even noticeable. It’s our first time treating ourselves to such a luxury as staying in a Fairmont hotel. Unfortunately it will be our last because of their insensitive choices. I hope this review helps others who suffer with these health issues to avoid going through this. A waste of money - actually paying to suffer on vacation. Not happy.

Multiple disappointments

トリップアドバイザーの評価 3.0/5

Irreverent-in-Cleve トリップアドバイザー認証口コミ

We stayed one night at the Fairmont in Georgetown (D.C.) and were disappointed with the quality of the room and the quality of the staff. There were four major issues we encountered, which is really quite a surprise in light of being at the hotel for less than 20 hours. (1) It took more than 10 minutes for the front desk clerk to check us in, and she was unable to the complete the process. The big holdup was the credit card scanner that would not recognize our credit cards, despite multiple attempts to swipe, insert, etc. We concluded that the technology glitz was with the Fairmont because 30 minutes after checking in we used one of the failed credit cards at a local museum. The front desk staff member at the Fairmont seemed overwhelmed and wasn't trained in how to manage such an occurrence. (2) The thermostat didn't allow us to turn the temperature up by one degree from 72 to 73. We had to make multiple phone calls and eventually maintenance staff tweaked a setting in their computer to allow us to adjust our temperature. Again, another 10 minute consumption of time that seemed entirely unnecessary. (3) The electrical outlet on the nightstand desk lamp was broken, so instead of waking to a fully charged mobile phone I awoke to a completely drained mobile phone. Luckily we had about 90 minutes to recover before needing to leave for our flight (should have printed our boarding passes the night before as a backup!). (4) Despite paying for a "Signature Room" upgrade that was advertised as fully remodeled, the bathroom wallpaper was filthy and damaged. The experience at the Fairmont did not feel like a $400 a night experience. At checkout the staff member gave us a $100 discount, but I'm left feeling like each of these problems should have never taken place. I offered to share my experience with the manager on site, Joe, but the staff at checkout declined this. I debated whether to go with my Fairmont reservation or my reservation at the nearby Canal House. While Canal House reviewers note the rooms are small, maybe we should have given it a shot anyways!

Dear Irreverent-in-Cleve, Thank you for taking the time to share your experience with us. We apologize for the inconveniences that caused to you to be disappointed with us. Please give us another chance to provide you with the service that you should have experienced. When you have time, reach out to us via phone or email, and we would be delighted to speak with you. Sincerely,

との提携 TripAdvisor

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