Fairmont Empress 4 星

客户意见评级 (ALL 评级) 4.7/5 5,609 评论

Fairmont Empress - Image 1
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721 Government Street, V8W 1W5 维多利亚, 加拿大

描述

酒店其他优惠

  • 精致的大堂休闲区，提供著名的"Tea at The Empress"体验

  • 精致的大堂休闲区，提供著名的"Tea at The Empress"体验

  • 在温哥华岛的费尔蒙水疗中心沉浸式享受养生体验

  • 独特的加拿大和正宗西海岸风格的餐饮场所

  • 可欣赏内港美景

我们的客房

酒店位置

Fairmont Empress

721 Government Street
V8W 1W5 维多利亚
加拿大

GPS:48.421596, -123.367422

电话
传真 +1 250-381-4334

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  5,609 评论

TripAdvisor 评级  4.2/5  5,631 评论

卓越奖 2025

Housekeeping debacle

Tripadvisor 评级 2.0/5

Millie S 经 TripAdvisor 认证的评论

Our room is not cleaned even though it was already 6 pm and when finally they came, with such nonchalant attitude, truly unlike any Fairmont hotel I have experienced before

Six Stars!

Tripadvisor 评级 5.0/5

charlief767 经 TripAdvisor 认证的评论

The Best! Six Stars for Alexander, Michelle, Nicola and the Gold Lounge service staff headed by the ever smiling, Irwin!

Charming but...

Tripadvisor 评级 2.0/5

floraPartout 经 TripAdvisor 认证的评论

The hotel is really charming and we'll located. However, we had some unexpected issues. Each night, we found one to three silverfish insects in the bathroom, ranging in size. This was concerning since silverfish can damage clothing and shouldn’t be present in a hotel of this level. We also found the elevator system confusing. It was difficult to figure out how to get between the lobby, restaurant floor, and spa, and we noticed other guests having the same trouble. There was such a long line at breakfast that I saw a couple just leave and go away hungry with their child. While the hotel has many positives, these issues were hard to overlook.

Not the best Fairmont by a mile

Tripadvisor 评级 2.0/5

bonf385 经 TripAdvisor 认证的评论

1. Stayed on AMEX FHR rate, got a lowest possible upgrade at check in, 2 double to 2 queen, no view 2. Benefit letter stated welcome amenity included, wasn’t offered or provided during stay 3. Room run down, fridge sounded like a whining jet all night long, shower took forever to get hot water, paint peeling here and there 4. Called royal service line ahead to get car brought out of valet. Thankfully saw on app car was never moved and went down in person to request. Would’ve missed my ferry for sure if I relied on that. 5. Almost got double charged for room, likely a mistake was made at check in, see 1 above. Overall, not worth the price or the Fairmont name. Definitely buyers beware.

Great hotel in Victoria

Tripadvisor 评级 5.0/5

191amy 经 TripAdvisor 认证的评论

Fantastic hotel. We opted to upgrade to the gold floor and were not disappointed. The Best Breakfast was part of that, on it's own special floor! Well worth the money, just for that feature. The gold lounge was also a bar ( for a reasonable cost) in the evening with complimentary snacks. Rooms were clean. Bathroom was good and products are great. Breathtaking views.

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其他网络用户评价我们的酒店

  • 1,479 评论 9.5/10 位置
  • 2,534 评论 7.3/10 房间
  • 3,058 评论 8.9/10 服务
  • 16 评论 5.6/10 上网
  • 1,205 评论 8/10 设施
  • 928 评论 5.2/10 舒适度
  • 535 评论 6.7/10 清洁度
  • 272 评论 7.7/10 早餐

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