Fairmont Empress 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 5,599 件のレビュー

Fairmont Empress - Image 1
Fairmont Empress - Image 2
Fairmont Empress - Image 3
Fairmont Empress - Image 4
721 Government Street, V8W 1W5 VICTORIA, カナダ

説明

ホテルのその他の情報

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Immerse Yourself in well-being at Vancouver Island's Fairmont Spa

  • Uniquely Canadian and Entirely West Coast Inspired Dining Venues

  • Stunning views of Inner Harbour

当ホテルの客室

ホテル所在地

Fairmont Empress

721 Government Street
V8W 1W5 VICTORIA
カナダ

GPS:48.421596, -123.367422

電話番号
ファックス +1 250-381-4334

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  5,599 件のレビュー

トリップアドバイザーの評価  4.2/5  5,631 件のレビュー

2025エクセレンス認証

Housekeeping debacle

トリップアドバイザーの評価 2.0/5

Millie S トリップアドバイザー認証口コミ

Our room is not cleaned even though it was already 6 pm and when finally they came, with such nonchalant attitude, truly unlike any Fairmont hotel I have experienced before

Six Stars!

トリップアドバイザーの評価 5.0/5

charlief767 トリップアドバイザー認証口コミ

The Best! Six Stars for Alexander, Michelle, Nicola and the Gold Lounge service staff headed by the ever smiling, Irwin!

Charming but...

トリップアドバイザーの評価 2.0/5

floraPartout トリップアドバイザー認証口コミ

The hotel is really charming and we'll located. However, we had some unexpected issues. Each night, we found one to three silverfish insects in the bathroom, ranging in size. This was concerning since silverfish can damage clothing and shouldn’t be present in a hotel of this level. We also found the elevator system confusing. It was difficult to figure out how to get between the lobby, restaurant floor, and spa, and we noticed other guests having the same trouble. There was such a long line at breakfast that I saw a couple just leave and go away hungry with their child. While the hotel has many positives, these issues were hard to overlook.

Not the best Fairmont by a mile

トリップアドバイザーの評価 2.0/5

bonf385 トリップアドバイザー認証口コミ

1. Stayed on AMEX FHR rate, got a lowest possible upgrade at check in, 2 double to 2 queen, no view 2. Benefit letter stated welcome amenity included, wasn’t offered or provided during stay 3. Room run down, fridge sounded like a whining jet all night long, shower took forever to get hot water, paint peeling here and there 4. Called royal service line ahead to get car brought out of valet. Thankfully saw on app car was never moved and went down in person to request. Would’ve missed my ferry for sure if I relied on that. 5. Almost got double charged for room, likely a mistake was made at check in, see 1 above. Overall, not worth the price or the Fairmont name. Definitely buyers beware.

Great hotel in Victoria

トリップアドバイザーの評価 5.0/5

191amy トリップアドバイザー認証口コミ

Fantastic hotel. We opted to upgrade to the gold floor and were not disappointed. The Best Breakfast was part of that, on it's own special floor! Well worth the money, just for that feature. The gold lounge was also a bar ( for a reasonable cost) in the evening with complimentary snacks. Rooms were clean. Bathroom was good and products are great. Breathtaking views.

との提携 TripAdvisor

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