Fairmont Scottsdale Princess 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 5,392 件のレビュー

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Fairmont Scottsdale Princess - Image 1
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7575 East Princess Drive, 85255 SCOTTSDALE, アメリカ合衆国

説明

ホテルのその他の情報

  • Spanish hacienda-style architecture in stunning Sonoran Desert surrounds

  • 5-star meeting facilities including two ballrooms and 21 outdoor venues

  • World-class luxury spa with grotto waterfall and adults-only rooftop pool

  • Access to the PGA Tour-quality golf courses at nearby TPC Scottsdale

当ホテルの客室

ホテル所在地

Fairmont Scottsdale Princess

7575 East Princess Drive
85255 SCOTTSDALE
アメリカ合衆国

GPS:33.645647, -111.917102

電話番号
ファックス +1 480-502-9492

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  5,392 件のレビュー

トリップアドバイザーの評価  4.3/5  5,451 件のレビュー

2025エクセレンス認証

Girls getaway

トリップアドバイザーの評価 5.0/5

Trail59638873256 トリップアドバイザー認証口コミ

The hotel is beautiful of course. Colin, Austin and Lauren were wonderful at check-in. Austin was even kind enough to comp our parking as my friend is an amputee. So friendly and welcoming. JAMES at the iron skillet was very warm and made us feel at home. He always checked on us consistently and took such great care of us and made us feel very special. The highlight of the trip was Toro. And the highlight of Toro with Sarah. Who I believe is the assistant manager. She was incredibly warm, welcoming, and made us feel like we were the most special people there at the restaurant. We cannot say enough about her. She made the experience absolutely epic. I wish I remembered her last name. I think it was Some kind of Japanese last name. And she had the most wonderful smile. I just want her recognize. She just went so far above and beyond to make us feel so so special. Cuba was our server and he was wonderful. Brent was also great. He has such a great sense of humor. You guys are doing something right at that restaurant. It was amazing. The food was amazing the dessert the little drink before our meal. Ev such an amazing staff there

Dear Trail59638873256, Thank you for your glowing review! We are thrilled to hear that our team made your stay feel so special and welcoming. We are especially delighted that your experience at Toro stood out as a highlight. It is wonderful to know that our service, warmth, and attentiveness made your visit truly memorable. We look forward to welcoming you back for another luxurious escape. Kind regards, Fairmont Scottsdale Princess

Loud music late into the night every day.

トリップアドバイザーの評価 1.0/5

Odyssey317459 トリップアドバイザー認証口コミ

Staying here is similar to trying to sleep above a night club or trying to sleep in the middle of a raging rave party. We stayed in section D near the lobby/Plaza bar. The first night the loud music didn’t end until past 11pm. The next night the music didn’t end until past 2am. This is very surprising for a AAA five diamond resort. If you ever come here, refuse any rooms near and around the Plaza bar or lobby. The hotel is beautiful and well maintained but the guests really should be able rest and sleep at night. Major fail here in my opinion.

Dear Odyssey317459, Thank you for taking the time to share your experience with us. We are very sorry to hear that noise disturbances impacted your stay and prevented you from getting the rest you should expect. This is certainly not the standard of comfort we strive to provide. We appreciate you bringing this to our attention, as feedback like yours is essential in helping us evaluate sound management and room placement, particularly during evening events. While we are pleased to hear that you found the resort beautiful and well maintained, we sincerely regret that this did not translate into a fully restful stay. We would welcome the opportunity to discuss your visit further and address your concerns in more detail. Anna from our team can be reached directly at anna.yuryeva@fairmont.com. Kind regards, Fairmont Scottsdale Princess

Don't waste your time.

トリップアドバイザーの評価 1.0/5

743carltonf トリップアドバイザー認証口コミ

Not worth the money. The whole place smelled like sewage. It was disgusting. Everything was way over priced. $78 for 2 kids to ice skate. Everything was hours wait in lines. Skip this and go to Zoo lights.

Dear 743carltonf, Thank you for taking the time to share your experience with us. We are very sorry to hear that your visit did not meet expectations. We understand how unpleasant it must have been to encounter odors on property, and we want to assure you that this issue has been identified and is actively being addressed by our facilities team. We also regret your disappointment with pricing and wait times. We strive to create a festive and enjoyable experience for all guests, and your feedback is important as we continue to evaluate crowd flow, attractions, and overall value. We would appreciate the opportunity to discuss your visit further and learn more about your experience. Anthony from our team would be happy to connect with you directly and can be reached at anthony.dennis@fairmont.com. Kind regards, Fairmont Scottsdale Princess

No recommeded experience

トリップアドバイザーの評価 1.0/5

Veronica C トリップアドバイザー認証口コミ

There is nothing new in the Christmas experience. There are long lines due to having very few attractions and too many people. Food prices are high, the decorations are the same as in previous years, and overall it is not a recommended experience.

Dear Y1903VFveronicac, Thank you for taking the time to share your feedback. We are very sorry to hear that your Christmas experience with us did not meet your expectations. We understand how disappointing it can be when elements such as wait times, attractions, pricing, and décor do not feel worthwhile, and this is not the experience we aim to provide our guests. We value your comments, as they help us evaluate and improve our offerings each year. We would appreciate the opportunity to discuss your visit in more detail and better understand your concerns. Anthony from our team would be happy to connect with you directly and can be reached at anthony.dennis@fairmont.com. Kind regards, Fairmont Scottsdale Princess

Christmas at Princess (Privado)

トリップアドバイザーの評価 4.0/5

Chino083 トリップアドバイザー認証口コミ

We stayed at the Privado which was absolutely fantastic. Big shout-out to Chana who was so warm & welcoming. Orlando handled our reservations happily. Heidi greeted us on several occasions & asked if we needed anything. The casita was beautiful & so peaceful. We felt tucked away & the serenity was really nice for all of us. The private lobby was well equipped. We enjoyed coffee there in the morning & their charcuterie offering at 4pm. As a a guest at Privado, we were spoiled with the golf cart private transportation. They took us to dinner reservations in addition to pools opposite the property. Eli & Jake are always so eager to see if we need any transportation or assistance and we all enjoyed chatting with one another. We went during Christmas at the Princess. One of the biggest perks was the VIP wristbands for Privado guests. We saved so much time for the ferris wheel, tube ride & train. Lights all around the resort were stunning! Privado service was impeccable & I would not hesitate to book it again. The restaurants at the resort fell short in our opinion. We dined at multiple establishments. The service was very slow & the food was frankly not what you would expect from a 5-star resort. Bourbon Steak was a big let-down. My wife had to send her steak back because she ordered a medium temperature steak & they brought her one that was more on the the well-done side. Drinks there were not all too impressive either. My oldest son was interested in the kids club. We called one morning to see what they had on schedule and they admitted no one has signed up at all for that day. We didn't bring him in because we didn't want him to be by himself. We did visit multiple times to allow the kids to enjoy themselves. They had basketball, ping pong, skeeball & other games. The Splash Pool (family pool) was freezing because the pump broke. It was such a shame because my kids were so excited to go on the water slides. I know these things happen. Luckily, the resort had other pool options. We mainly frequented Sunset Beach because of the location & service. All in all, we had a very good stay. Privado definitely lives up to the hype. However, the food options at the resort left a lot to be desired, especially at Bourbon Steak.

Dear Chino083, Thank you for taking a moment to share your experience with us. We are delighted to hear that your stay in Privado was fantastic and that the privacy, serenity, and exclusive amenities made your visit especially enjoyable. It is wonderful to know our team, particularly Chana, Orlando, Heidi, Eli, and Jake, helped make your stay feel warm and welcoming. Your kind words will be shared with them. We appreciate your honest feedback regarding the dining experiences and are sorry that the restaurants, especially Bourbon Steak, did not meet your expectations. Your comments have been shared with our culinary team. We also regret the inconvenience with the Splash Pool temperature and understand the disappointment surrounding the Kids Club schedule. Thank you again for choosing Privado at the Fairmont Scottsdale Princess. We are pleased to know you had a very good stay overall and hope to welcome you back soon for another memorable visit. Kind regards, Fairmont Scottsdale Princess

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。