Fairmont Scottsdale Princess 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 5,459 件のレビュー

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Fairmont Scottsdale Princess - Image 1
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7575 East Princess Drive, 85255 SCOTTSDALE, アメリカ合衆国

説明

ホテルのその他の情報

  • Spanish hacienda-style architecture in stunning Sonoran Desert surrounds

  • 5-star meeting facilities including two ballrooms and 21 outdoor venues

  • World-class luxury spa with grotto waterfall and adults-only rooftop pool

  • Access to the PGA Tour-quality golf courses at nearby TPC Scottsdale

当ホテルの客室

ホテル所在地

Fairmont Scottsdale Princess

7575 East Princess Drive
85255 SCOTTSDALE
アメリカ合衆国

GPS:33.645647, -111.917102

電話番号
ファックス +1 480-502-9492

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  5,459 件のレビュー

トリップアドバイザーの評価  4.3/5  5,452 件のレビュー

2025エクセレンス認証

Bad people bad people. Period.

トリップアドバイザーの評価 1.0/5

Al R トリップアドバイザー認証口コミ

People suck. Service sucks. Never seen anything like it or I feel like they are looking to us for admiration. I’m never coming back here again.

Girls getaway

トリップアドバイザーの評価 5.0/5

Trail59638873256 トリップアドバイザー認証口コミ

The hotel is beautiful of course. Colin, Austin and Lauren were wonderful at check-in. Austin was even kind enough to comp our parking as my friend is an amputee. So friendly and welcoming. JAMES at the iron skillet was very warm and made us feel at home. He always checked on us consistently and took such great care of us and made us feel very special. The highlight of the trip was Toro. And the highlight of Toro with Sarah. Who I believe is the assistant manager. She was incredibly warm, welcoming, and made us feel like we were the most special people there at the restaurant. We cannot say enough about her. She made the experience absolutely epic. I wish I remembered her last name. I think it was Some kind of Japanese last name. And she had the most wonderful smile. I just want her recognize. She just went so far above and beyond to make us feel so so special. Cuba was our server and he was wonderful. Brent was also great. He has such a great sense of humor. You guys are doing something right at that restaurant. It was amazing. The food was amazing the dessert the little drink before our meal. Ev such an amazing staff there

Dear Trail59638873256, Thank you for your glowing review! We are thrilled to hear that our team made your stay feel so special and welcoming. We are especially delighted that your experience at Toro stood out as a highlight. It is wonderful to know that our service, warmth, and attentiveness made your visit truly memorable. We look forward to welcoming you back for another luxurious escape. Kind regards, Fairmont Scottsdale Princess

Loud music late into the night every day.

トリップアドバイザーの評価 1.0/5

Odyssey317459 トリップアドバイザー認証口コミ

Staying here is similar to trying to sleep above a night club or trying to sleep in the middle of a raging rave party. We stayed in section D near the lobby/Plaza bar. The first night the loud music didn’t end until past 11pm. The next night the music didn’t end until past 2am. This is very surprising for a AAA five diamond resort. If you ever come here, refuse any rooms near and around the Plaza bar or lobby. The hotel is beautiful and well maintained but the guests really should be able rest and sleep at night. Major fail here in my opinion.

Dear Odyssey317459, Thank you for taking the time to share your experience with us. We are very sorry to hear that noise disturbances impacted your stay and prevented you from getting the rest you should expect. This is certainly not the standard of comfort we strive to provide. We appreciate you bringing this to our attention, as feedback like yours is essential in helping us evaluate sound management and room placement, particularly during evening events. While we are pleased to hear that you found the resort beautiful and well maintained, we sincerely regret that this did not translate into a fully restful stay. We would welcome the opportunity to discuss your visit further and address your concerns in more detail. Anna from our team can be reached directly at anna.yuryeva@fairmont.com. Kind regards, Fairmont Scottsdale Princess

Don't waste your time.

トリップアドバイザーの評価 1.0/5

743carltonf トリップアドバイザー認証口コミ

Not worth the money. The whole place smelled like sewage. It was disgusting. Everything was way over priced. $78 for 2 kids to ice skate. Everything was hours wait in lines. Skip this and go to Zoo lights.

Dear 743carltonf, Thank you for taking the time to share your experience with us. We are very sorry to hear that your visit did not meet expectations. We understand how unpleasant it must have been to encounter odors on property, and we want to assure you that this issue has been identified and is actively being addressed by our facilities team. We also regret your disappointment with pricing and wait times. We strive to create a festive and enjoyable experience for all guests, and your feedback is important as we continue to evaluate crowd flow, attractions, and overall value. We would appreciate the opportunity to discuss your visit further and learn more about your experience. Anthony from our team would be happy to connect with you directly and can be reached at anthony.dennis@fairmont.com. Kind regards, Fairmont Scottsdale Princess

No recommeded experience

トリップアドバイザーの評価 1.0/5

Veronica C トリップアドバイザー認証口コミ

There is nothing new in the Christmas experience. There are long lines due to having very few attractions and too many people. Food prices are high, the decorations are the same as in previous years, and overall it is not a recommended experience.

Dear Y1903VFveronicac, Thank you for taking the time to share your feedback. We are very sorry to hear that your Christmas experience with us did not meet your expectations. We understand how disappointing it can be when elements such as wait times, attractions, pricing, and décor do not feel worthwhile, and this is not the experience we aim to provide our guests. We value your comments, as they help us evaluate and improve our offerings each year. We would appreciate the opportunity to discuss your visit in more detail and better understand your concerns. Anthony from our team would be happy to connect with you directly and can be reached at anthony.dennis@fairmont.com. Kind regards, Fairmont Scottsdale Princess

との提携 TripAdvisor

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