Fairmont Grand Del Mar

客户意见评级 (ALL 评级) 4.7/5 1,331 评论

保证最优惠房价
Fairmont Grand Del Mar - Image 1
Fairmont Grand Del Mar - Image 2
Fairmont Grand Del Mar - Image 3
Fairmont Grand Del Mar - Image 4
5300 Grand Del Mar Court, 92130 圣地亚哥, 美国

描述

酒店其他优惠

  • Los Peñasquitos 峡谷保护区沿线 162 公顷（400 英亩）的大自然

  • 四个游泳池既能提供安静平和，又能提供家庭乐趣

  • 马术中心可提供骑马和非骑马体验。

  • 由 Tom Fazio 设计的 18 洞私人高尔夫球场

  • 福布斯 5 星级水疗中心，提供整体康养疗法

我们的客房

酒店位置

Fairmont Grand Del Mar

5300 Grand Del Mar Court
92130 圣地亚哥
美国

GPS:32.935, -117.185556

电话
传真 +1 858-314-2001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,331 评论

TripAdvisor 评级  4.7/5  2,571 评论

卓越奖 2025

Wonderful stay

Tripadvisor 评级 5.0/5

Michael K 经 TripAdvisor 认证的评论

Wonderful experience. We had a vista suite and it was lovely. Great food and service for breakfast and dinner at the Amaya restaurant. Service through out was outstanding. Could not have enjoyed our four day stay more.

Disappointing experience for our anniversary

Tripadvisor 评级 2.0/5

Connector31842295321 经 TripAdvisor 认证的评论

I stayed at the Fairmont on December 6th for our anniversary, and unfortunately the experience fell far short of the standards one would expect from a property of this caliber. From the beginning, the level of attentiveness from the staff was noticeably lacking. Basic amenities such as conditioner and body wash were not provided in the room, requiring multiple requests to the front desk. We also asked the valet service to charge our Tesla multiple times, a request they confirmed they could accommodate, yet the vehicle was never charged. The issues continued at their restaurant ,Amaya. Despite the dining room being nearly 90 % empty, I waited approximately 20 minutes to be seated. The hostess appeared overwhelmed and was frequently away from the stand, leaving several couples waiting. Once seated, service was inconsistent and disorganized; every waiter who approached us was different, and several of our requests were either delayed or mishandled. This seems to be consistent with other reviewers who had to flag down waiters 3+ times for something simple like coffee. To make matters worse, there was an error in our bill, and we were charged for items we did not order. Overall, the stay was frustrating and disappointing, especially given the occasion. A hotel of this reputation should provide a seamless and thoughtful guest experience, but this visit was marked by repeated service failures that detracted from what should have been a memorable and enjoyable celebration. I hope management takes these issues seriously so future guests do not encounter the same difficulties.

Thank you for sharing your feedback regarding your recent anniversary stay at Fairmont Grand Del Mar. I sincerely apologize that your experience did not meet your expectations. I know Diana Cortese, our Director of Guest Experience, has reached out to you and would like to further discuss your stay. Your feedback is invaluable, and I assure you that we will continue to work towards enhancing our service standards to ensure a more seamless experience for our guests. Thank you for bringing these matters to our attention, and I hope you will consider giving us another opportunity in the future.

Magical!

Tripadvisor 评级 5.0/5

Laura C 经 TripAdvisor 认证的评论

The most magical stay thanks to specific staff members. Dylan at Front Desk received us with a warm smile and readiness to help, he truly went above and beyond, a gem at the property. Special mentions to Andrea at Amaya, Carlos at Amaya is a star, Bessim also at Amaya and Miguel and Robert at Amaya made our night! Jeff and Chris at the lobby lounge went out of their way to make us feel at home. The decorations are stunning, the best the hotel has ever been. Go to have the best holiday Season!

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had a magical experience and that our staff members, particularly Dylan, Andrea, Carlos, Bessim, Miguel, Robert, Jeff, and Chris, contributed to making your visit special. It is wonderful to know that you appreciated our stunning decorations and felt at home during the holiday season. Your feedback serves as a great motivation for our team to continue providing exceptional service. We look forward to welcoming you back for another memorable stay.

Fantastic conference venue

Tripadvisor 评级 5.0/5

Garner M 经 TripAdvisor 认证的评论

This is our fourth year of celebrating our year-end holiday company party at the beautiful Fairmont in Del Mar. I can’t say enough about this hotel. The service is fantastic, the venue for meetings is superb and the rooms are gorgeous. I look forward to our visit every year.

Thank you for your wonderful feedback regarding your recent experience at Fairmont Grand Del Mar. It is rewarding to know that you look forward to returning each year for your holiday celebration. We appreciate your continued patronage and look forward to welcoming you back soon.

Good experienece and one of the best hotels in Socal. But for the price we paid, I do expect more and better from it.

Tripadvisor 评级 4.0/5

chingm2013 经 TripAdvisor 认证的评论

Buffet is great. Lots of variety. However it should have soup, crab and/or cooked fish like salmon or halibut. Maybe three to five more dessert choices. Room is good. The window for the bathroom couldn't be shutted so we have to use something to block it. I had difficulty turning on the fireplace. Tennis court is great but it should be free of charge and there should be at least two tennis courts. Glice skating event was great but there should be by default several hot beverage available at the bar due to how cold it was. We didn't know there is hot cocoa and we had to pay and use a paper cup to get the hot cocoa which is kind of a letdown. Breakfast was good at amaya especially the manager there was very friendly. Staff wasn't all good as we asked for coffee refill three times before we can get one. Now here is the worst part, the coffee was one of the worst if not the worst I have ever had. Both at Amaya and the cafe. They tasted really bad. Each was 8 dollars so it made it even worse. You should have coffee like blue bottle or Illy or similar coffee brand. Afternnon tea is great. Way better than what we had eight years ago. It is very good. Only suggestion I have is if there is a way to keep the tea warmer for longer, that would be perfect. Swimming pool is good - nice and clean but it is a bit too standard so it is a bit boring. Me and my family can here eight years ago and we like this place so we still like this place. I hope we will come back soon again. For the price we paid, I do expect more from this hotel including the suggestions I made.

Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Grand Del Mar. We are pleased to hear that you had a good experience and enjoyed the amenities. We appreciate your suggestions, and we will certainly discuss with the team. We strive to provide a great experience for all our guests, and your insights are invaluable to us. We hope to welcome you and your family back soon for another enjoyable stay.

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其他网络用户评价我们的酒店

  • 181 评论 8.2/10 位置
  • 436 评论 7.5/10 房间
  • 713 评论 7.9/10 服务
  • 14 评论 2.5/10 上网
  • 415 评论 8.9/10 设施
  • 271 评论 5.9/10 食物
  • 207 评论 8.8/10 氛围
  • 173 评论 7.5/10 舒适度

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