Fairmont Le Château Frontenac 5 星

客户意见评级 (ALL 评级) 4.7/5 7,775 评论

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Fairmont Le Château Frontenac - Image 1
Fairmont Le Château Frontenac - Image 2
Fairmont Le Château Frontenac - Image 3
Fairmont Le Château Frontenac - Image 4
1 rue des Carrières, CITQ No. 040703, G1R 5J5 魁北克市, 加拿大

描述

酒店其他优惠

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

我们的客房

酒店位置

Fairmont Le Château Frontenac

1 rue des Carrières, CITQ No. 040703
G1R 5J5 魁北克市
加拿大

GPS:46.811864, -71.20626

电话
传真 +1 418-692-1751

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  7,775 评论

TripAdvisor 评级  4.5/5  8,281 评论

卓越奖 2025

Best in my life

Tripadvisor 评级 5.0/5

harib0ls 经 TripAdvisor 认证的评论

“I had a wonderful experience during my business trip to Quebec, Canada. The city is incredibly clean and beautifully located on top of the hills—it truly exceeded my expectations. I had no idea it would be so amazing! If I ever get the chance to go back, I will definitely visit again.”

Manage expectations…

Tripadvisor 评级 2.0/5

Elke V 经 TripAdvisor 认证的评论

Room is really small for a Deluxe room, very little storage, does not correspond to the pictures on the website. No availability in the bar for their own hotel guests even when tables are empty. Completely packed with tourists which are visiting so you need to be aware of the busyness. I did not feel welcome as a guest.

Pretentious, overpriced and disappointing

Tripadvisor 评级 3.0/5

Gabriel H 经 TripAdvisor 认证的评论

We had stayed at the Frontenac twice before, and remembered it as a wonderful hotel. This most recent visit was different: we had reserved a junior suite, but upon check-in, the front desk offered us a "much nicer suite for a nominally higher price". When led to the "better suite", it turned out to be up in the attic, dark, with a weird space distribution, largely to accommodate the roofline. We declined and were eventually steered to another, nicer suite. Upon check-out, we were informed that the "nominally higher price for the upgrade" was three times the price of our initially reserved junior suite! Talk about deceiving practices! After check-in, we waited about 5 hours until our room was made ready. Our bathroom had a very large bathtub, and it was quite a challenge to get inside (or out), but that was the only shower in the room. The tub floor was slippery, and we had to ask for a mat to reduce the risk of falling. Beyond that, the Frontenac has changed. Service is mediocre at best: we had to be placed on a waiting list to enter the bar, even though half the tables were empty. When we were finally seated, we waited almost 25 minutes before anyone asked us whether we wanted a beverage! The front doorman is curt and rough, at best, rude, at worst. There is not a single cozy corner in the hotel, with groups of tourists invading every nook and cranny on "guided tours". There is not a gift shop for basic travel necessities, and the only place you can get a cup of coffee is at the Starbucks, technically out side the hotel. The Concierge was very helpful and our housekeeper was too. For the rest, re-training might be helpful.

Truly exceptional-the Gold Level worth every penny!

Tripadvisor 评级 5.0/5

cindyldoe 经 TripAdvisor 认证的评论

The Chateau is everything you've read, historic, gorgeous and perched so beautifully over the St Lawrence. It's all true, but what made it special for us was staying on the gold level floor. The included breakfast 7-11, the dinner Hors d Oeuvre's (5-7) were amazing. So much food, and it was all delicious. Then at eight, canapés, some of the most delicious I have ever tasted. The main parts of the hotel were often crowed. When there was a wait at Bar 1608 in the lobby, we simply headed up to the 14th for a drink without all the noise. The staff on the gold level was what made this trip special, especially Eric. I don't remember other names, but everyone we encountered was top notch. I've read a few people who didn't think gold level was worth it. For us, it's what made an extremely popular hotel feel like a sanctuary and totally worth it. I don't think we would have enjoyed our stay as much had we not had this escape. We don't splurge as a rule, but this was special and I highly recommend it!

Fantastic property and incredible service!

Tripadvisor 评级 5.0/5

589alann 经 TripAdvisor 认证的评论

This was our third time at the Chateau Frontenac, and it might have been our best. This year, we timed it to be able to see the Christmas market, which was a lot of fun. We also did a couple of tours, a gin tasting and the chocolate demonstation- all complimentary as part of our stay. We ate at Sam's and did the Sunday brunch. Service was beyond incredible! We're already talking about coming back next year for our fourth visit! Highly recommended!

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其他网络用户评价我们的酒店

  • 2,524 评论 9.3/10 位置
  • 3,433 评论 7/10 房间
  • 4,341 评论 8.8/10 服务
  • 73 评论 3.5/10 上网
  • 1,668 评论 7.8/10 设施
  • 1,519 评论 8.6/10 氛围
  • 1,297 评论 4.4/10 舒适度
  • 818 评论 4.8/10 性价比

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。