Fairmont Le Château Frontenac 酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 7,456 评论

保证最优惠房价
Fairmont Le Château Frontenac 酒店 - Image 1
Fairmont Le Château Frontenac 酒店 - Image 2
Fairmont Le Château Frontenac 酒店 - Image 3
Fairmont Le Château Frontenac 酒店 - Image 4
1 rue des Carrières, CITQ No. 040703, G1R 5J5 魁北克市, 加拿大

描述

酒店其他优惠

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

我们的客房

酒店位置

Fairmont Le Château Frontenac 酒店

1 rue des Carrières, CITQ No. 040703
G1R 5J5 魁北克市
加拿大

GPS:46.811864, -71.20626

电话
传真 +1 418-692-1751

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  7,456 评论

TripAdvisor 评级  4.5/5  8,142 评论

卓越奖 2024

Be aware of their hotel fees scam !

Tripadvisor 评级 1.0/5

Sa C 家庭住宿 - 经 TripAdvisor 认证的评论

Be aware ! hotel fees scam I stayed at the hotel for my son’s birthday and at the end , the front desk has left a Sour-taste in my mouth . They charged my credit card 250$ and they confirmed that they will refund me 200$ since the valet will be 50$. But when I checked out the front desk told me we will only refund you 165$ and that's because of the hotel fees of 34$. I told her I have already paid that in my reservation she then told me that’s what everybody thinks but we charge them all 34$ at the check out! I also told her when I checked in they confirmed they will refund me 200$ why would you say that if it’s not true? After 30min of arguing with her , with the help of the manager and the proof of my reservation they ended up attempting to refund me 200$ but on top of it all their credit card technology is not up to date so they could only refund me on my debit . Always be aware at the checkout !

Beauty that has stood the test of time, like a fine wine aging gracefully.

Tripadvisor 评级 4.0/5

Agelessfairy 经 TripAdvisor 认证的评论

Pros : the hotel is in a good location , beautifully hdecorated for the christmass season. Clean and cozy ! Cons : the pool was underwelming . Benjamin and the front desk was great ! The concierge team was not very welcoming tips : if you are going for winter make sure theres enough snow for activities and time your travel when the markets are open

A wonderful stay

Tripadvisor 评级 5.0/5

beckyhY2674PK Couples - 经 TripAdvisor 认证的评论

Our stay at Chateau Frontenac was perfect. We had a lovely corner room with stunning views of the St. Lawrence River and Old Towne. The service was impeccable. Everyone was so very nice and accommodating. We loved the location to shopping and restaurants. We will be back!

Disappointing Stay. Low Quality.

Tripadvisor 评级 2.0/5

CameronPE 经 TripAdvisor 认证的评论

My wife was very excited to book this hotel despite it being more expensive than several other comparable options. Our compromise was to stay half the trip here and half the trip at the Auberge Saint-Aintoine. We both agreed that the Auberge Saint Antoine was significantly better (and at half the cost!) in all aspects. The rooms at the Frontenac are cramped, dusty, and outdated. There were furniture markings on the wall and the bed was an average spring mattress. Service was okay, hovering on average. So, very disappointing to pay 5-star price for essentially a common Hyatt or Hilton stay.

Dear M/M Cameron, May you accept our most sincere apologies. Thank you for sharing your candid feedback and thoughtful suggestions. We truly value hearing from our guests, as it helps us to continuously improve our offerings and service. We appreciate your insights and hope to have the opportunity to welcome you back in the future, where we aim to make your stay as comfortable and enjoyable as possible. Warmest regards, Kim Lareau Front office assistant manager

A Real Life Fairytale

Tripadvisor 评级 5.0/5

JARMoreno 经 TripAdvisor 认证的评论

Le Château Frontenac was something I had heard about and was curious to see, in addition to wanting to go to the Christmas Markets in Quebec. I thought it was a once in a lifetime experience so decided to book my stay there. It was a true fairytale trip. The Château is absolutely stunning; the staff is charming, always helpful and courteous, and; the location is perfect. In addition, there are many amenities at the hotel, such as guided tours, a pool, spa and salon. As if that isn’t enough, the restaurants have amazing food at reasonable prices for such a lovely venue, some with beautiful views. As I left, my thoughts were visions of a perfect Christmas, and despite the fact that I had only planned a one time trip, I would easily come back again.

Dear guest, We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, and we are delighted to know how much you appreciated your stay. We will share your comments with our team, as we are sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your latest experience, and we hope to welcome you again soon! Kindest regards, Kim Lareau Front office assistant manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,452 评论 9.2/10 位置
  • 3,272 评论 7.2/10 房间
  • 4,156 评论 8.9/10 服务
  • 72 评论 4.4/10 上网
  • 1,577 评论 7.8/10 设施
  • 1,460 评论 8.7/10 氛围
  • 1,246 评论 7.7/10 食物
  • 1,240 评论 4.6/10 舒适度

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。