Fairmont Le Château Frontenac 酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 7,904 评论

保证最优惠房价
Fairmont Le Château Frontenac 酒店 - Image 1
Fairmont Le Château Frontenac 酒店 - Image 2
Fairmont Le Château Frontenac 酒店 - Image 3
Fairmont Le Château Frontenac 酒店 - Image 4
1 rue des Carrières, CITQ No. 040703, G1R 4P5 魁北克市, 加拿大

描述

酒店其他优惠

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

我们的客房

酒店位置

Fairmont Le Château Frontenac 酒店

1 rue des Carrières, CITQ No. 040703
G1R 4P5 魁北克市
加拿大

GPS:46.811864, -71.20626

电话
传真 +1 418-692-1751

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  7,904 评论

TripAdvisor 评级  4.5/5  7,869 评论

卓越奖 2023

Horrible customer service - do not rebook !!

Tripadvisor 评级 1.0/5

Joe R 经 TripAdvisor 认证的评论

Stay away from pre booking. They do not offer a refund of cancelling a week in advance. They want a pre booking to not have to refund the room We can’t go as my son’s camp is no longer offered and they will not refund. The cancellation policy is in the paperwork after you pay. That they email. Just avoid this place and use a hotel that offers a cancellation policy

Good afternoon, Thank you for taking the time to reach us. We would love to know more about this cancellation rule you are talking about. Our policy is of 72hours prior to arrival. It would be a pleasure to overlook this with you. You can reach us at esther.fortin@fairmont.com. We will wait for your response back. Kindly,

Could be better

Tripadvisor 评级 3.0/5

corie w 经 TripAdvisor 认证的评论

It is a beautiful hotel with a great location but its popularity draws crowds and tours to the lobby which makes it nearly impossible for guests to relax in lobby. Also front door staff completely inattentive...no help upon entering with luggage or throughout stay. Not a 5 star experience.

Good afternoon, Thank you for the time you took reviewing us. We want to assure you your comments will be shared with the respective manager and actions will be taken. As of the popularity of our establishment, we are proud to be one of the "not to miss monument" in the city. As of the tours, only one company is autorised to proceed with guided tour and only under a limited number of visitors as well as limited hours. Other group are not allowed. We understand wanting to rest in the lobby area might be an experience, thank you for sharing this with us. We remain available if you want to discuss with us. Kindly

Excellent Hotel Experience

Tripadvisor 评级 5.0/5

kathleenpX7879ML 经 TripAdvisor 认证的评论

This hotel is historic and beautiful. Every detail clearly is important and staff make you feel like a VIP. Food selection and shopping within hotel are fabulous, as well as being in a perfect spot to explore the town. Staff are attentive and friendly and not speaking French well was no problem! We will definitely be back10/10

Good afternoon, Thank you for this beautiful comment. We are proud to read you had an excellent hotel experience and that our teams made you feel like VIP. All of our words will be shared with all of our teams. We all wish you a wonderful day and cannot wait to welcome you back soon!

Great Venue

Tripadvisor 评级 5.0/5

Pierre R 经 TripAdvisor 认证的评论

Great location in the heart of the old city of Quebec. Lots of history. Easy walking in best part of the city. The food at the hotel is amazing and all around the hotel many great restaurants as well. Very friendly staff and great service. Memorable stay!

Good afternoon, Thank you for the time you took sharing with us the appreciation of this past visit. It will be a pleasure to share all of this with our entire team staff. Kindly,

Beautiful, historic hotel, magically restored.

Tripadvisor 评级 5.0/5

Michael B 经 TripAdvisor 认证的评论

This is a beautiful historic hotel with very modern amenities. The beds were a delight, great linens and CLEAN. Matthieu was our housekeeper and he did a beautiful job. I was there with a group and didn’t have opportunity to eat in the restaurants, but our banquet meal was delicious. The bars were very expensive, like really expensive.

Good afternoon. Thank you for this amazing review. Having the opportunity to stay with us with a group is a unique way of discovering our historical meeting spaces. We are glad you appreciate all of it, including the delicious meal. It is with pleasure that we will share all of your comments with our teams. Wish you a lovely day,

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其他网络用户评价我们的酒店

  • 2,422 评论 9.2/10 位置
  • 3,351 评论 7.2/10 房间
  • 4,244 评论 8.9/10 服务
  • 110 评论 3.6/10 上网
  • 1,558 评论 8.1/10 设施
  • 1,489 评论 8.7/10 氛围
  • 1,234 评论 4.4/10 舒适度
  • 832 评论 4.5/10 性价比

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。