Fairmont Le Château Frontenac 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 7 804

Гарантия
лучшей цены
Fairmont Le Château Frontenac - Image 1
Fairmont Le Château Frontenac - Image 2
Fairmont Le Château Frontenac - Image 3
Fairmont Le Château Frontenac - Image 4
1 rue des Carrières, CITQ No. 040703, G1R 5J5 КВЕБЕК, Канада

Описание

Особенности отеля

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

Наши номера

Расположение отеля

Fairmont Le Château Frontenac

1 rue des Carrières, CITQ No. 040703
G1R 5J5 КВЕБЕК
Канада

GPS:46.811864, -71.20626

Телефон
Факс +1 418-692-1751

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 7 804

Рейтинг TripAdvisor  4.5/5  Отзывов: 8 283

Сертификат качества 2025

Not what I expected

Примечание: Tripadvisor 4.0/5

Roam50126486237 Реальные отзывы TripAdvisor

It’s a nice hotel but the here are some tips for management to remedy. 1. The lobby lounge is dysfunctional with uncomfortable very low seating. They are lower than the side table to place a drink or personal item. 2. For a 5 star hotel them should have an elevated coffee house and not a cheap tacky Starbucks. People and kids slurping in the lobby from paper cups detracts from the ambience and experience you would expect in this hotel. 3. The bathrooms are nice but the rooms decor should be more elevated. It looks dated.

Best in my life

Примечание: Tripadvisor 5.0/5

harib0ls Реальные отзывы TripAdvisor

“I had a wonderful experience during my business trip to Quebec, Canada. The city is incredibly clean and beautifully located on top of the hills—it truly exceeded my expectations. I had no idea it would be so amazing! If I ever get the chance to go back, I will definitely visit again.”

Manage expectations…

Примечание: Tripadvisor 2.0/5

Elke V Реальные отзывы TripAdvisor

Room is really small for a Deluxe room, very little storage, does not correspond to the pictures on the website. No availability in the bar for their own hotel guests even when tables are empty. Completely packed with tourists which are visiting so you need to be aware of the busyness. I did not feel welcome as a guest.

Pretentious, overpriced and disappointing

Примечание: Tripadvisor 3.0/5

Gabriel H Реальные отзывы TripAdvisor

We had stayed at the Frontenac twice before, and remembered it as a wonderful hotel. This most recent visit was different: we had reserved a junior suite, but upon check-in, the front desk offered us a "much nicer suite for a nominally higher price". When led to the "better suite", it turned out to be up in the attic, dark, with a weird space distribution, largely to accommodate the roofline. We declined and were eventually steered to another, nicer suite. Upon check-out, we were informed that the "nominally higher price for the upgrade" was three times the price of our initially reserved junior suite! Talk about deceiving practices! After check-in, we waited about 5 hours until our room was made ready. Our bathroom had a very large bathtub, and it was quite a challenge to get inside (or out), but that was the only shower in the room. The tub floor was slippery, and we had to ask for a mat to reduce the risk of falling. Beyond that, the Frontenac has changed. Service is mediocre at best: we had to be placed on a waiting list to enter the bar, even though half the tables were empty. When we were finally seated, we waited almost 25 minutes before anyone asked us whether we wanted a beverage! The front doorman is curt and rough, at best, rude, at worst. There is not a single cozy corner in the hotel, with groups of tourists invading every nook and cranny on "guided tours". There is not a gift shop for basic travel necessities, and the only place you can get a cup of coffee is at the Starbucks, technically out side the hotel. The Concierge was very helpful and our housekeeper was too. For the rest, re-training might be helpful.

Truly exceptional-the Gold Level worth every penny!

Примечание: Tripadvisor 5.0/5

cindyldoe Реальные отзывы TripAdvisor

The Chateau is everything you've read, historic, gorgeous and perched so beautifully over the St Lawrence. It's all true, but what made it special for us was staying on the gold level floor. The included breakfast 7-11, the dinner Hors d Oeuvre's (5-7) were amazing. So much food, and it was all delicious. Then at eight, canapés, some of the most delicious I have ever tasted. The main parts of the hotel were often crowed. When there was a wait at Bar 1608 in the lobby, we simply headed up to the 14th for a drink without all the noise. The staff on the gold level was what made this trip special, especially Eric. I don't remember other names, but everyone we encountered was top notch. I've read a few people who didn't think gold level was worth it. For us, it's what made an extremely popular hotel feel like a sanctuary and totally worth it. I don't think we would have enjoyed our stay as much had we not had this escape. We don't splurge as a rule, but this was special and I highly recommend it!

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Другие интернет-пользователи оценили наш отель

  • 2 515 Отзывов 9.3/10 Расположение
  • 3 423 Отзывов 7/10 Номер
  • 4 334 Отзывов 8.9/10 Сервис
  • 73 Отзывов 3.6/10 Интернет
  • 1 659 Отзывов 7.8/10 Удобства
  • 1 518 Отзывов 8.6/10 Атмосфера
  • 1 294 Отзывов 4.5/10 Комфорт
  • 814 Отзывов 4.8/10 Соотношение цены и качества

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Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.