Fairmont Pittsburgh 5 星

客户意见评级 (ALL 评级) 4.3/5 1,573 评论

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Fairmont Pittsburgh - Image 1
Fairmont Pittsburgh - Image 2
Fairmont Pittsburgh - Image 3
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510 Market Street, 15222 匹兹堡, 美国

描述

酒店其他优惠

  • 位于匹兹堡市中心的河滨酒店

  • 位于匹兹堡市中心的河滨酒店

  • 185 间宽敞的豪华客房

  • 1115 平方米可灵活分隔的优雅空间，适合举办各种活动

  • 匹兹堡唯一一家获得 LEED 认证的酒店

我们的客房

酒店位置

Fairmont Pittsburgh

510 Market Street
15222 匹兹堡
美国

GPS:40.441487, -80.001673

电话
传真 +1 412-773-8810

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,573 评论

TripAdvisor 评级  4.4/5  1,238 评论

BEST IN PITT

Tripadvisor 评级 5.0/5

Michael R 经 TripAdvisor 认证的评论

I would highly recommend the Fairmont in downtown Pittsburgh. It is centrally located, boasts well appointed rooms and very friendly and attentive staff. The restaurant called “FL. 2“ was very good with great service. The hotel is located in such a convenient location, close to market Square, the cultural district, many theaters and excellent restaurants. Staying here is a no-brainer!

Thank you for your glowing review of Fairmont Pittsburgh. We are delighted to hear that you enjoyed our centrally located property, well-appointed accommodations, and the attentive service provided by our staff. It is wonderful to know that you had a positive dining experience at FL. 2 and appreciated the proximity to various attractions. Your recommendation means a great deal to us, and we look forward to welcoming you back on your next visit to Pittsburgh. Best regards,

Not the Luxury Hotel They Claim to Be

Tripadvisor 评级 2.0/5

Steve D 经 TripAdvisor 认证的评论

This is not a luxury or 5 star hotel, I'd hesitate to say it is upscale beyond the first three floors of the building. I booked multiple rooms via the Amex Hotel Collection as I've had good experiences in the past with all hotels that participate in the program and this is the first that has failed to meet expectations. The hotel provided the Hotel Collection benefits for the most part. We were able to check-in at noon on check-in day. We did not receive a room upgrade for either room, however they were located next to each other. We did receive the $100 credit per room. We were able to secure a late checkout, but only until 2 PM and not 4 PM. Location is great if you're in the city for sports, everything is walkable and there are many businesses and restaurants nearby. The view from the room was great. Staff was friendly and I did get a pre-arrival and mid-stay check-in text. More on that in a bit. The lobby, restaurant and gym floors are very nice and give the illusion of a luxury property, but we're all ultimately here to stay in a nice room, right? The rooms are dated and not well maintained for a $400/night asking price, there's no way around it. To add insult to injury, valet is $65/night. A "luxury" hotel room should not have the following issues: Stains on the carpet Stains on the ceiling Stains on window curtains Rusting shower fixtures A bathroom with a half water closet with no door Peeling wallpaper Scuffed and scratched bed headboard Visible layer of dust on all surfaces Insufficient lighting, switches that are broken or don't do anything, burnt out light bulbs Dirty and basic Keurig machine Lack of complementary water ($6 if you want a single 12oz bottle from the mini-bar) Near unusable TV due to slow user interface When I received the mid-stay text asking how everything was, I mentioned the issues above and *the next day* I received an apology, an offer for some water and a dining credit, really not enough for something that should have been included as far as the water goes and the bare minimum as far as compensation. We had already had brunch at the fl. 2 restaurant earlier in the stay and we were not impressed. Ultimately we received some waters (same $6 bottles in the room), some chocolate and assorted nuts. This property does not meet the bar for the Hotel Collection and I would not recommend staying here at this elevated pricing.

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your recent stay did not meet your expectations, particularly regarding your guest room experience. While we’re glad you enjoyed our location and interactions with our team, we understand how important consistency and comfort are, especially when booking through the Amex Hotel Collection. We would appreciate the opportunity to discuss your experience further and learn more details so we can address your concerns directly. Could you please provide your contact information or reach out to us at pittsburgh@fairmont.com at your convenience?

🙌🏾🙌🏾🙌🏾🙌🏾

Tripadvisor 评级 5.0/5

Cruiser48251745367 经 TripAdvisor 认证的评论

Ryan was so much help getting a quick and easy check in ! Highly recommend seeing him at the front desk for your next stay ! Such a good worker !

Thank you for your wonderful feedback! We’re delighted to hear that Ryan made your check-in experience quick and easy. We’ll be sure to share your kind words with him. Recognition like this means a lot to our team. We look forward to welcoming you back to Fairmont Pittsburgh soon. Warm regards,

A College Trip

Tripadvisor 评级 4.0/5

O6497PXjennyb 经 TripAdvisor 认证的评论

We arrived at the Fairmont on a Friday and left on a Tuesday. Having read the reviews, I was prepared for a run down hotel but can confirm it was not. I travel a lot and I do not expect perfection so I don't nitpick tiny blemishes or imperfections. You are going to have those when you have a volume of various people coming through a space. Check in was easy and cordial. The valet was good at taking our car and bringing it around. We ate at the restaurant once and it was good. The bartender made an excellent espresso martini. The Starbucks in the lobby was convenient and I liked being able to sit on the lobby sofa and people watch out of the big windows. There is a little Market Square across the street with a darling little store and several restaurants. We ate at two of them and both were good. The little pizza place was VERY good. The hotel spa was also nice. Nothing spectacular or over the top but it was quiet and the massage I got was definitely in my top five list. This was lodging while my daughter attended a lab class at a local university we came up for and we will absolutely stay there again when we have to come back. The only complaint I have which was completely out of the hotel's control was the construction going on on the street out front. The jack hammer was so loud and I think they were working through the night and it was difficult to get back to sleep once it woke me up. But, again, the hotel had zero control over that.

Thank you for your thoughtful review and for sharing your experience with us. We’re delighted to hear you enjoyed your stay, especially our restaurant, bar, and spa. We appreciate your understanding regarding the nearby construction and look forward to welcoming you and your daughter back soon. Warm regards,

Decent hotel, convenient location

Tripadvisor 评级 3.0/5

Danieldelgado009 经 TripAdvisor 认证的评论

The location is great, right in downtown and walking distance to several restaurants. Rooms are big and comfortable. Restaurant & bar is ok, limited options tho. They really need to invest in maintenance, you can see dents and scratches on the walls and furniture, also need to focus on cleaning, seems like they only pretend to clean your room and make the bed. It’s starting to feel like an old hotel

Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our convenient downtown location and spacious guest rooms. We appreciate your honest comments on maintenance and housekeeping; your insights help us identify areas for improvement. We’ll be sure to share your feedback with our team to address these concerns. If you’d like to discuss your stay in more detail, please reach out to us directly at pittsburgh@fairmont.com.

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其他网络用户评价我们的酒店

  • 335 评论 9.1/10 位置
  • 756 评论 5.7/10 房间
  • 787 评论 7.5/10 服务
  • 56 评论 5.7/10 上网
  • 320 评论 4.2/10 清洁度
  • 149 评论 4.5/10 性价比
  • 72 评论 8.9/10 运动休闲
  • 65 评论 5.4/10 早餐

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。