Fairmont Pittsburgh 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,573 件のレビュー

ベストレートをお約束
Fairmont Pittsburgh - Image 1
Fairmont Pittsburgh - Image 2
Fairmont Pittsburgh - Image 3
Fairmont Pittsburgh - Image 4
510 Market Street, 15222 PITTSBURGH, アメリカ合衆国

説明

ホテルのその他の情報

  • Centrally located riverside hotel in downtown Pittsburgh

  • Centrally located riverside hotel in downtown Pittsburgh

  • 185 spacious luxury guest rooms

  • 12,000 square feet of elegant, flexible space for events

  • Only LEED Gold certified hotel in Pittsburgh

当ホテルの客室

ホテル所在地

Fairmont Pittsburgh

510 Market Street
15222 PITTSBURGH
アメリカ合衆国

GPS:40.441487, -80.001673

電話番号
ファックス +1 412-773-8810

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,573 件のレビュー

トリップアドバイザーの評価  4.4/5  1,238 件のレビュー

BEST IN PITT

トリップアドバイザーの評価 5.0/5

Michael R トリップアドバイザー認証口コミ

I would highly recommend the Fairmont in downtown Pittsburgh. It is centrally located, boasts well appointed rooms and very friendly and attentive staff. The restaurant called “FL. 2“ was very good with great service. The hotel is located in such a convenient location, close to market Square, the cultural district, many theaters and excellent restaurants. Staying here is a no-brainer!

Thank you for your glowing review of Fairmont Pittsburgh. We are delighted to hear that you enjoyed our centrally located property, well-appointed accommodations, and the attentive service provided by our staff. It is wonderful to know that you had a positive dining experience at FL. 2 and appreciated the proximity to various attractions. Your recommendation means a great deal to us, and we look forward to welcoming you back on your next visit to Pittsburgh. Best regards,

Not the Luxury Hotel They Claim to Be

トリップアドバイザーの評価 2.0/5

Steve D トリップアドバイザー認証口コミ

This is not a luxury or 5 star hotel, I'd hesitate to say it is upscale beyond the first three floors of the building. I booked multiple rooms via the Amex Hotel Collection as I've had good experiences in the past with all hotels that participate in the program and this is the first that has failed to meet expectations. The hotel provided the Hotel Collection benefits for the most part. We were able to check-in at noon on check-in day. We did not receive a room upgrade for either room, however they were located next to each other. We did receive the $100 credit per room. We were able to secure a late checkout, but only until 2 PM and not 4 PM. Location is great if you're in the city for sports, everything is walkable and there are many businesses and restaurants nearby. The view from the room was great. Staff was friendly and I did get a pre-arrival and mid-stay check-in text. More on that in a bit. The lobby, restaurant and gym floors are very nice and give the illusion of a luxury property, but we're all ultimately here to stay in a nice room, right? The rooms are dated and not well maintained for a $400/night asking price, there's no way around it. To add insult to injury, valet is $65/night. A "luxury" hotel room should not have the following issues: Stains on the carpet Stains on the ceiling Stains on window curtains Rusting shower fixtures A bathroom with a half water closet with no door Peeling wallpaper Scuffed and scratched bed headboard Visible layer of dust on all surfaces Insufficient lighting, switches that are broken or don't do anything, burnt out light bulbs Dirty and basic Keurig machine Lack of complementary water ($6 if you want a single 12oz bottle from the mini-bar) Near unusable TV due to slow user interface When I received the mid-stay text asking how everything was, I mentioned the issues above and *the next day* I received an apology, an offer for some water and a dining credit, really not enough for something that should have been included as far as the water goes and the bare minimum as far as compensation. We had already had brunch at the fl. 2 restaurant earlier in the stay and we were not impressed. Ultimately we received some waters (same $6 bottles in the room), some chocolate and assorted nuts. This property does not meet the bar for the Hotel Collection and I would not recommend staying here at this elevated pricing.

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your recent stay did not meet your expectations, particularly regarding your guest room experience. While we’re glad you enjoyed our location and interactions with our team, we understand how important consistency and comfort are, especially when booking through the Amex Hotel Collection. We would appreciate the opportunity to discuss your experience further and learn more details so we can address your concerns directly. Could you please provide your contact information or reach out to us at pittsburgh@fairmont.com at your convenience?

🙌🏾🙌🏾🙌🏾🙌🏾

トリップアドバイザーの評価 5.0/5

Cruiser48251745367 トリップアドバイザー認証口コミ

Ryan was so much help getting a quick and easy check in ! Highly recommend seeing him at the front desk for your next stay ! Such a good worker !

Thank you for your wonderful feedback! We’re delighted to hear that Ryan made your check-in experience quick and easy. We’ll be sure to share your kind words with him. Recognition like this means a lot to our team. We look forward to welcoming you back to Fairmont Pittsburgh soon. Warm regards,

A College Trip

トリップアドバイザーの評価 4.0/5

O6497PXjennyb トリップアドバイザー認証口コミ

We arrived at the Fairmont on a Friday and left on a Tuesday. Having read the reviews, I was prepared for a run down hotel but can confirm it was not. I travel a lot and I do not expect perfection so I don't nitpick tiny blemishes or imperfections. You are going to have those when you have a volume of various people coming through a space. Check in was easy and cordial. The valet was good at taking our car and bringing it around. We ate at the restaurant once and it was good. The bartender made an excellent espresso martini. The Starbucks in the lobby was convenient and I liked being able to sit on the lobby sofa and people watch out of the big windows. There is a little Market Square across the street with a darling little store and several restaurants. We ate at two of them and both were good. The little pizza place was VERY good. The hotel spa was also nice. Nothing spectacular or over the top but it was quiet and the massage I got was definitely in my top five list. This was lodging while my daughter attended a lab class at a local university we came up for and we will absolutely stay there again when we have to come back. The only complaint I have which was completely out of the hotel's control was the construction going on on the street out front. The jack hammer was so loud and I think they were working through the night and it was difficult to get back to sleep once it woke me up. But, again, the hotel had zero control over that.

Thank you for your thoughtful review and for sharing your experience with us. We’re delighted to hear you enjoyed your stay, especially our restaurant, bar, and spa. We appreciate your understanding regarding the nearby construction and look forward to welcoming you and your daughter back soon. Warm regards,

Decent hotel, convenient location

トリップアドバイザーの評価 3.0/5

Danieldelgado009 トリップアドバイザー認証口コミ

The location is great, right in downtown and walking distance to several restaurants. Rooms are big and comfortable. Restaurant & bar is ok, limited options tho. They really need to invest in maintenance, you can see dents and scratches on the walls and furniture, also need to focus on cleaning, seems like they only pretend to clean your room and make the bed. It’s starting to feel like an old hotel

Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our convenient downtown location and spacious guest rooms. We appreciate your honest comments on maintenance and housekeeping; your insights help us identify areas for improvement. We’ll be sure to share your feedback with our team to address these concerns. If you’d like to discuss your stay in more detail, please reach out to us directly at pittsburgh@fairmont.com.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 335 件のレビュー 9.1/10 ロケーション
  • 756 件のレビュー 5.7/10 客室
  • 787 件のレビュー 7.5/10 サービス
  • 56 件のレビュー 5.7/10 インターネット
  • 320 件のレビュー 4.2/10 清潔さ
  • 149 件のレビュー 4.5/10 お値打ち度
  • 72 件のレビュー 8.9/10 ウェルネス・温泉エリア
  • 65 件のレビュー 5.4/10 朝食

Powered by Trustyou

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。