Fairmont Pittsburgh 5 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 1.573 recensioni

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Descrizione

I plus dell'hotel

  • Hotel situato in posizione centrale sul lungo fiume nel centro di Pittsburgh

  • Hotel situato in posizione centrale sul lungo fiume nel centro di Pittsburgh

  • 185 ampie camere di lusso

  • 1.115 m² di spazio elegante e flessibile per eventi

  • Unico hotel certificato LEED Gold a Pittsburgh

Le nostre sistemazioni

Posizione dell'hotel

Fairmont Pittsburgh

510 Market Street
15222 PITTSBURGH
Stati Uniti d'America

Coordinate GPS:40.441487, -80.001673

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Ristorante
  • Wifi
  • Aria condizionata
  • Colazione
  • Sale riunioni
  • Proprietà 100% non fumatori

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  1.573 recensioni

Giudizio TripAdvisor  4.4/5  1.238 recensioni

BEST IN PITT

Punteggio Tripadvisor 5.0/5

Michael R Recensione certificata TripAdvisor

I would highly recommend the Fairmont in downtown Pittsburgh. It is centrally located, boasts well appointed rooms and very friendly and attentive staff. The restaurant called “FL. 2“ was very good with great service. The hotel is located in such a convenient location, close to market Square, the cultural district, many theaters and excellent restaurants. Staying here is a no-brainer!

Thank you for your glowing review of Fairmont Pittsburgh. We are delighted to hear that you enjoyed our centrally located property, well-appointed accommodations, and the attentive service provided by our staff. It is wonderful to know that you had a positive dining experience at FL. 2 and appreciated the proximity to various attractions. Your recommendation means a great deal to us, and we look forward to welcoming you back on your next visit to Pittsburgh. Best regards,

Giudizio clienti 5.0/5

Isabella E. Azienda - Avvisi confermati di ALL

Al Fairmont di Pittsburgh si sta sempre molto bene. Le camere sono ampie, la pulizia ottima, ristorazione eccellente e personale molto gentile. Consigliatissimo

Gentile Isabella E., La ringraziamo sinceramente per le sue gentili parole riguardo al nostro hotel. Siamo lieti che abbia apprezzato la spaziosità delle camere, la pulizia e la qualità del nostro servizio. La sua raccomandazione è molto apprezzata. Cordiali saluti, Fairmont Pittsburgh

Not the Luxury Hotel They Claim to Be

Punteggio Tripadvisor 2.0/5

Steve D Recensione certificata TripAdvisor

This is not a luxury or 5 star hotel, I'd hesitate to say it is upscale beyond the first three floors of the building. I booked multiple rooms via the Amex Hotel Collection as I've had good experiences in the past with all hotels that participate in the program and this is the first that has failed to meet expectations. The hotel provided the Hotel Collection benefits for the most part. We were able to check-in at noon on check-in day. We did not receive a room upgrade for either room, however they were located next to each other. We did receive the $100 credit per room. We were able to secure a late checkout, but only until 2 PM and not 4 PM. Location is great if you're in the city for sports, everything is walkable and there are many businesses and restaurants nearby. The view from the room was great. Staff was friendly and I did get a pre-arrival and mid-stay check-in text. More on that in a bit. The lobby, restaurant and gym floors are very nice and give the illusion of a luxury property, but we're all ultimately here to stay in a nice room, right? The rooms are dated and not well maintained for a $400/night asking price, there's no way around it. To add insult to injury, valet is $65/night. A "luxury" hotel room should not have the following issues: Stains on the carpet Stains on the ceiling Stains on window curtains Rusting shower fixtures A bathroom with a half water closet with no door Peeling wallpaper Scuffed and scratched bed headboard Visible layer of dust on all surfaces Insufficient lighting, switches that are broken or don't do anything, burnt out light bulbs Dirty and basic Keurig machine Lack of complementary water ($6 if you want a single 12oz bottle from the mini-bar) Near unusable TV due to slow user interface When I received the mid-stay text asking how everything was, I mentioned the issues above and *the next day* I received an apology, an offer for some water and a dining credit, really not enough for something that should have been included as far as the water goes and the bare minimum as far as compensation. We had already had brunch at the fl. 2 restaurant earlier in the stay and we were not impressed. Ultimately we received some waters (same $6 bottles in the room), some chocolate and assorted nuts. This property does not meet the bar for the Hotel Collection and I would not recommend staying here at this elevated pricing.

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your recent stay did not meet your expectations, particularly regarding your guest room experience. While we’re glad you enjoyed our location and interactions with our team, we understand how important consistency and comfort are, especially when booking through the Amex Hotel Collection. We would appreciate the opportunity to discuss your experience further and learn more details so we can address your concerns directly. Could you please provide your contact information or reach out to us at pittsburgh@fairmont.com at your convenience?

🙌🏾🙌🏾🙌🏾🙌🏾

Punteggio Tripadvisor 5.0/5

Cruiser48251745367 Recensione certificata TripAdvisor

Ryan was so much help getting a quick and easy check in ! Highly recommend seeing him at the front desk for your next stay ! Such a good worker !

Thank you for your wonderful feedback! We’re delighted to hear that Ryan made your check-in experience quick and easy. We’ll be sure to share your kind words with him. Recognition like this means a lot to our team. We look forward to welcoming you back to Fairmont Pittsburgh soon. Warm regards,

In linea con gli standard Fairmont

Punteggio Tripadvisor 4.0/5

bermanx84 Recensione certificata TripAdvisor

Ottima struttura, personale competente e disponibile (soprattutto la concierge). Parcheggio caro, è possibile però usufruire di strutture private più economiche elle immediate vicinanze. Ottima posizione dell'hotel per visitare la città. Altamente consigliato.

Dear Guest, We are delighted to hear how helpful our concierge staff were during your stay. We pride ourselves on offering great service, and happy to hear we did just that! We look forward to welcoming you back again. Kind Regards, Mindi Morin Director of Operations

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 335 recensioni 9.1/10 Posizione
  • 756 recensioni 5.7/10 Camera
  • 787 recensioni 7.5/10 Servizio
  • 56 recensioni 5.7/10 Internet
  • 320 recensioni 4.2/10 Pulizia
  • 149 recensioni 4.5/10 Rapporto qualità/prezzo
  • 72 recensioni 8.9/10 Area benessere
  • 65 recensioni 5.4/10 Colazione

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