凯拉尼费尔蒙酒店 - 毛伊岛 5 星

客户意见评级 (ALL 评级) 4.7/5 2,037 评论

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凯拉尼费尔蒙酒店 - 毛伊岛 - Image 1
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凯拉尼费尔蒙酒店 - 毛伊岛 - Image 4
4100 Wailea Alanui Drive, 96753 毛伊岛, 美国

描述

酒店其他优惠

  • 三个游泳池，其中一个仅限成人使用

  • Immerse yourself in Hawaiian culture within Hale Kukuna.

  • Indulge in the finest cocktail craftsmanship served with an ocean view at Pilina.

  • Signature restaurant, Kō, serving island-inspired cuisine.

  • Soak up the sun from any of our three main swimming pools.

我们的客房

酒店位置

凯拉尼费尔蒙酒店 - 毛伊岛

4100 Wailea Alanui Drive
96753 毛伊岛
美国

GPS:20.675896, -156.440422

电话
传真 +1 808-875-1200

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  2,037 评论

TripAdvisor 评级  4.6/5  6,256 评论

卓越奖 2025

Our Favorite Family Vacation Spot!

Tripadvisor 评级 5.0/5

SeaTownCardinal 经 TripAdvisor 认证的评论

We are just writing to send our sincerest thanks for the amazing hospitality and service. Specifically, we wanted to acknowledge two folks: - Mary Jane in Housekeeping was just fantastic. Hard working, thorough, and so, so kind - The team at the pool/cabana shop are fantastic - I also wanted to mention the staff at the coffee/ice cream shop. They’re always so courteous, smiley, and nice. Our kids love it there.

Outstanding!

Tripadvisor 评级 5.0/5

P J 经 TripAdvisor 认证的评论

Hands down one of the best and most beautiful hotels I ever stayed at. It's pricy but comes with so many things that's not common in other places. They have water and towels in the lobby for when you are taking a trip. Laundry is free and on every floor. Of course sunblock and cooling creams amongst other things. The grounds were breath taking. We stayed in the signature double bed suite, ocean view and it was spacious with anything a family would need to stay comfortably.

Best hotel stay

Tripadvisor 评级 5.0/5

AlohaMS601 经 TripAdvisor 认证的评论

We stayed here for a week. It was truly a 5 star experience, especially after having left the Fairmont Orchid which is NOT a 5 star. Tami at the check in desk is very nice and does her job very well. She knew all about the property. Michael with bell hop service walked us to our room and delivered our luggage. Ian and Bianca with poolside service are amazing and greet you by name sometimes. We stayed here the week The Rams were here and that was the icing on the cake meeting and seeing them around the property. Housekeeping is fantastic at their job and I didn’t find a dirty spot in the room. My only complaint is the that the breakfast buffet is really hard to enjoy with the birds. There should be separate inside and outside seating. Birds fly into the buffet and I’m concerned someone will get sick from this. I cannot speak on the other restaurants, as we ate off property. I also hated that poolside chairs had more towels “reserving” chairs than actual people ever sitting in them. This needs to be enforced. My kids enjoyed the slide there. Overall, a very charming stay and I would return.

Best of Wailea

Tripadvisor 评级 5.0/5

510brians 经 TripAdvisor 认证的评论

Beautiful hotel and great location! Rooms are spacious suites with large lanai’s. Great housekeeping with nightly turndown service. This place is first class! Great service as well as towel service at valet when you go on exploring or excursions. Close to shopping and restaurants although they have great dining on site.

Much to love, but constant billing mistakes sour the experience a little

Tripadvisor 评级 4.0/5

PrDGL 经 TripAdvisor 认证的评论

There is much to love about the Fairmont Kea Lani, but constant mistakes and disappointments cause the hotel to fall short of what it should be. Start with the good parts. The hotel itself is beautiful, the rooms spacious, and the beach and pool areas are all wonderful. The buffet breakfast is also outstanding, featuring the standard breakfast fare plus also fantastic upgrades, like steak that can be added to omelets or eggs, fresh shrimp and ahi tuna, and the like. Loved all of that, and it had the makings of a true 5-star experience. But now the disappointments. The hotel advertises that guests can enjoy a complimentary canoe experience where the hotel takes you out on the canoe and also helps you snorkel a bit, but the thing is nearly a fraud: they have maybe 12 seats a day, which is clearly not enough for the several hundred guests. We had three rooms, for eight people, for a full week, and we managed to get only one seat all week. Worse, though, are the ways the hotel handles the financial interactions. Most annoying: the hotel repeatedly put things on our bills that were not in fact our charges. Every time I asked, they quickly looked, agreed with me that this or that was an error, and removed the mistakes, but that is still an unpleasant way to spend my vacation time. Separately, when I went to check out on the last day, the rate actually billed for my rooms did not match the rates quoted (in writing, by email) for my rooms. I had the confirmation emails and, again, the hotel made the adjustment; but once more, this is not what I want to think about on my vacation. And this sort of sloppy financial behavior was not just a rare hiccup. It is a pervasive problem with the hotel. For instance, we had an extremely annoying interaction at the ice cream shop where we ordered single scoops for seven people, all of whom were standing there picking flavors, paid the outrageous $60+ for the seven scoops, and then . . . the person scooped four and insisted that was all we had paid for. Crazy. The cashier was not able to generate a receipt and the whole behind-the-counter team just got flustered. (The cashier finally told the scooper to just scoop the missing ice cream, but, again, not the interaction I want on my vacation.) Overall, then, these sorts of little mistakes make the Fairmont a little disappointing. I’m happy to pay the high rates for a nice vacation, but I don’t want to constantly either get false charged or have to intervene to correct mistakes. This stuff shouldn’t be that hard to get right, especially for a top-dollar hotel.

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其他网络用户评价我们的酒店

  • 343 评论 9.2/10 位置
  • 776 评论 9.1/10 房间
  • 1,048 评论 8.8/10 服务
  • 7 评论 2.3/10 上网
  • 528 评论 8.6/10 设施
  • 379 评论 7.7/10 食物
  • 281 评论 9.1/10 氛围
  • 259 评论 8.4/10 舒适度

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。