Fairmont Orchid - Гавайи 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 2 497

Fairmont Orchid - Гавайи - Image 1
Fairmont Orchid - Гавайи - Image 2
Fairmont Orchid - Гавайи - Image 3
Fairmont Orchid - Гавайи - Image 4

Описание

Особенности отеля

  • Океанариум площадью 929 кв.м.

  • Спокойная мелкая лагуна с белоснежным песком

  • Six restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

Наши номера

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Номер 1

Расположение отеля

Fairmont Orchid - Гавайи

1 North Kaniku Drive, Kohala Coast
96743 ГАВАЙИ
США

GPS:19.951222, -155.859672

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 2 497

Рейтинг TripAdvisor  4.5/5  Отзывов: 6 144

Сертификат качества 2025

Beautiful

Примечание: Tripadvisor 4.0/5

GlobetrotterBella Семьи - Реальные отзывы TripAdvisor

5 Star Service at the Fairmont Orchid!

Примечание: Tripadvisor 5.0/5

jenandkylesanders Реальные отзывы TripAdvisor

Mahalo nui loa for your glowing review! We’re absolutely delighted to hear that your milestone birthday getaway was everything you hoped for and more. It means so much to know that the warmth and care from our team helped make your time with us truly special. We’ll be sure to pass along your kind words to James, Eric, Benny, and our team at Brown’s Deli—they’ll be thrilled to know they made such a positive impact on your stay. Moments like these are exactly what we strive for, and we’re so glad you felt the spirit of aloha throughout your visit. We can’t wait to welcome you back for your next island escape! Until then, please know how much we appreciate your kind words and your loyalty. With warm aloha, Barbie Nakamura Director of Quality

Our second stay did not disappoint.

Примечание: Tripadvisor 5.0/5

Laura R Реальные отзывы TripAdvisor

Mahalo for sharing such a heartfelt review—it’s an honor to welcome you back! We're thrilled to know your second stay was just as memorable, and that the beauty of the ocean, peaceful surroundings, and welcoming spirit of our team continue to leave a lasting impression. We especially appreciate your kind words about Derek. His genuine warmth and many years of dedication truly embody the spirit of aloha, and we’ll be sure to pass along your praise—he’ll be touched to know he made your visit so special. It means so much to us that you feel our paradise is one worth returning to again and again. We look forward to welcoming you back for more moments of ocean-side magic. With warm aloha, Barbie Nakamura Director of Quality

The Fairmont Orchid is absolute stunning -- don't hesitate and book it!

Примечание: Tripadvisor 5.0/5

rachelkP3946IL Реальные отзывы TripAdvisor

Thank you so much for your heartfelt review! We’re thrilled to hear that your stay was such a memorable one. It’s wonderful to know our team helped make your visit feel truly special—from relaxing poolside and enjoying our delicious cuisine, to those unforgettable spa experiences with Merlin and Nani. We're also glad Cheryl could assist in planning out your adventures! Knowing you’re already looking forward to your return means the world to us. We can’t wait to welcome you both back for another beautiful stay. With warm aloha, Barbie Nakamura Director of Quality

Beautiful Setting, But Service Falls Short

Примечание: Tripadvisor 3.0/5

Bethany T Couples - Реальные отзывы TripAdvisor

Thank you for taking the time to share your experience. I’m truly sorry to hear that your visit did not reflect the level of service and hospitality you expected—or that we strive to provide. While I’m pleased your room was clean and comfortable, it’s clear that several moments throughout your stay fell short, and I deeply regret the impression this left. I’m especially disappointed to learn about the response you received when asking for aloe vera. That’s not the level of care we want any guest to experience. If you're open to sharing more, I’d be grateful to know who you spoke with so we can address it directly and use it as a coaching opportunity for our team. We also sincerely regret the disruption caused by the outdoor event, and the missed opportunity by our restaurant team to respond to an unhygienic situation properly. Your feedback has already been shared with our leadership team for review and follow-up. I understand your stay did not live up to the Fairmont standards you’ve experienced elsewhere, and that’s disappointing to hear. We appreciate you giving us the opportunity to learn from this, and I truly hope we’ll have the chance to restore your confidence in a future visit. With warm aloha, Barbie Nakamura Director of Quality

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 507 Отзывов 9/10 Расположение
  • 990 Отзывов 7.5/10 Номер
  • 1 382 Отзывов 8.5/10 Сервис
  • 13 Отзывов 6.9/10 Интернет
  • 805 Отзывов 8.5/10 Удобства
  • 392 Отзывов 9.3/10 Пляж
  • 258 Отзывов 5.3/10 Чистота
  • 257 Отзывов 8.6/10 Бассейн

В сотрудничестве с Trustyou

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