Fairmont Orchid 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 2 764

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Fairmont Orchid - Image 1
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1 North Kaniku Drive, Kohala Coast, 96743 HAWAII, Stany Zjednoczone Ameryki

Opis

O hotelu

  • 10,000 square foot oceanfront pool

  • Tranquil lagoon with white sand beach and shallow water

  • Six restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

Nasze pokoje

Lokalizacja hotelu

Fairmont Orchid

1 North Kaniku Drive, Kohala Coast
96743 HAWAII
Stany Zjednoczone Ameryki

Pozycja GPS:19.951222, -155.859672

Telefon
Faks +1 808-885-5778

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 2 764

Ocena TripAdvisor  4.5/5  Liczba opinii: 6 220

Certyfikat Doskonałości 2025

Wonderful Experience!

Ocena na stronie TripAdvisor 5.0/5

Sharon M Opinia zatwierdzona w TripAdvisor

A wonderful property with exceptional staff and facilities. The grounds are immaculate, and despite its size, the resort feels intimate and boutique. The rooms were beautifully decorated, warm and welcoming, and impeccably clean. The enclosed beach area was a real highlight, as was the complimentary snorkeling equipment and easy water access. The food was high-quality and consistently excellent. Team and staff are wonderful - the service was warm, attentive, and thoughtful throughout. Quite simply, this is one of the best hotels I’ve ever stayed in anywhere in the world. A truly outstanding experience from start to finish.

Aloha Sharon M, Thank you for your glowing review of your recent stay at Fairmont Orchid! We are delighted to hear that you found our property to be exceptional and that our staff provided warm and attentive service throughout your visit. It is gratifying to know that you appreciated our landscape, newly decorated rooms, and high-quality dining options. We take pride in offering a welcoming atmosphere and ensuring our guests have memorable experiences. Your kind words about our facilities and the enclosed beach area are greatly appreciated. We look forward to welcoming you back for another outstanding experience in the future. Warm regards and mahalo, Fairmont Orchid

Nice property but mediocre service and food/drink options

Ocena na stronie TripAdvisor 3.0/5

Manny C Opinia zatwierdzona w TripAdvisor

I have been at the resort the past few days. On the plus side it is a beautiful area with a nice view, ocean access and (for this time of year) plenty of beachfront and oceanfront lounge seating. Where it falls short is the service quality and enthusiasm, especially at the price point. The main issue is a lack of food and drink options. Throughout the day there is a long wait for drinks and food to be delivered to lounge areas — largely because the wait staff is hard to find and then the (very few) bartenders are servicing too many people. There are just a couple of places to walk up and get food (a taco truck and a deli) but there are long lines there, too. In the evening there is a good, but VERY expensive seafood restaurant on the property (which a family can’t eat at every day) and then one Asian fusion restaurant. Even in the morning they inexplicably have coffee out only before 7AM. Long story short, it’s beginning to get frustrating trying to track down and then wait for food and drink that should be abundant (for purchase, as this is not all inclusive) at this price point. Beyond that, service has not been particularly friendly and welcoming. No welcome drink when you arrive. Little attention given to you while you’re here. It all feels like everyone is going through the motions.

Rundown

Ocena na stronie TripAdvisor 3.0/5

Bakercmh5 Opinia zatwierdzona w TripAdvisor

The hotel grounds were very nice. The room itself and hallways etc. were a little rundown. Our bathroom was very dirty. We spoke with the front desk who told us that management would call that day to discuss. They also said they would deep clean that day while we’re out. Neither of these promises were kept. She told us the hotel was old and it was to be expected. We love old hotels but they still need to be clean, especially when paying the amount we paid. The hotel is quiet and relaxing. Definitely an older crowd and not the place to go if you want nightlife. We personally enjoyed the quiet.

Great service, stunning property and incredible trip

Ocena na stronie TripAdvisor 5.0/5

Navigate23501589744 Opinia zatwierdzona w TripAdvisor

I would like to begin this review by highlighting Samson aka Sam at the pool. Never had I experienced someone be so kind, hospitable and welcoming to my family. In fact, some of the other families we met on this trip were also talking about how special he is and that he personally made little gestures to provide incredible service and attention to them as well. Kristian at the lobby lounge also stood out for his incredible service and made us feel special. We would watch the sunset from there almost every night and he was by far the best server we had the entire trip. The property is stunning, the bay is perfect for kids to paddleboard and snorkel. The breakfast buffet is a little lacking and I wish the browns convenient store had more food options and was open later but besides these minor issues this hotel is a special place. Thank you for everything Fairmont and until next time, mahalo.

Wonderful experience most definitely recommend!

Ocena na stronie TripAdvisor 5.0/5

Sarah R Opinia zatwierdzona w TripAdvisor

Amazing hotel and great spa with clean and friendly staff who will take care of you from the moment you step in the hotel till the last minutes of your stay. Special thanks to Kealoha at the spa who will make your spa experience memorable and comfortable. She also answered all the questions I had and explained the treatment as she went. 100% recommend!

Aloha Sarah, Thank you for taking the time to share your positive experience at Fairmont Orchid. We are delighted to hear that you enjoyed our amenities and found our staff to be attentive and friendly. It is wonderful to know that Kealoha at the spa made your visit memorable and provided you with thorough explanations during your treatment! Your recommendation means a great deal to us, and we look forward to welcoming you back for another exceptional stay in the future. Best regards, Fairmont Orchid

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 611 Liczba opinii 8.8/10 Lokalizacja
  • 1 143 Liczba opinii 7.5/10 Pokój
  • 1 637 Liczba opinii 8.5/10 Obsługa
  • 17 Liczba opinii 8.2/10 Internet
  • 1 011 Liczba opinii 8.2/10 Udogodnienia
  • 475 Liczba opinii 9.2/10 Plaża
  • 310 Liczba opinii 8.6/10 basen
  • 293 Liczba opinii 5/10 Czystość

Zarządzane przez Trustyou

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.