Fairmont Orchid 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 2 754

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1 North Kaniku Drive, Kohala Coast, 96743 HAWAII, Stany Zjednoczone Ameryki

Opis

O hotelu

  • 10,000 square foot oceanfront pool

  • Tranquil lagoon with white sand beach and shallow water

  • Six restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

Nasze pokoje

Lokalizacja hotelu

Fairmont Orchid

1 North Kaniku Drive, Kohala Coast
96743 HAWAII
Stany Zjednoczone Ameryki

Pozycja GPS:19.951222, -155.859672

Telefon
Faks +1 808-885-5778

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 2 754

Ocena TripAdvisor  4.5/5  Liczba opinii: 6 215

Certyfikat Doskonałości 2025

Almost perfect with one area needing improvement.

Ocena na stronie TripAdvisor 4.0/5

Peter2150 Opinia zatwierdzona w TripAdvisor

The Fairmont Orchid did not disappoint in delivering “the Fairmont Way “. As I have grown to expect from Fairmont hotels, a level of service, kindness, and professionalism, were all evident from the Valet staff to the front desk to housekeeping, the restaurant staff, and in particular the pool staff. I truly don’t know how Fairmont does it but they make you feel like family. The employees seem genuinely happy to be at work and make you feel that “Ohana” feeling… it’s truly a wonderful thing. Where I feel the hotel gets a small question/ding is on the quality of the food. Except for the bar/poolside food the rest of it was relatively average. For the quality of the hotel and the price point i feel you have every right to expect exceptional.. Had it not been for the gold lounge (which was wonderful in every way, including breakfast and a great staff) we felt the other restaurants were a bit below average. The service makes up for a lot, but I’m surprised based on my experience at other Fairmont's that the food was not better. We did book an oceanfront suite which was spectacular and the spa experience as well as the cabana rental on the ocean was very special. There’s a lot right about this hotel and I would certainly encourage anybody to go however, I also would encourage the hotel to look at the food quality and see how they might be able to do better.

Beautiful Hotel & Location

Ocena na stronie TripAdvisor 5.0/5

SkiTrip123456 Opinia zatwierdzona w TripAdvisor

Recently stayed here with my wife for 5 nights for a birthday trip. It is about a 30/40 minute drive from the airport. The staff is excellent and welcoming from the moment that you arrive. The rooms are spacious, clean and luxurious. The grounds at this hotel are beautiful. From the private beach to the pool & grotto style hot tub, everything is well kept. They also have two golf courses to choose from. The breakfast buffet is one of the better ones that we've seen while traveling. With an omelette bar, two rows of hot foot, cold food, fruit and dessert bar... they have something for everyone. They have a lounge/bar area on the top floor with live music and a great view of the sunset. Binchotan is a great restaurant. The more "casual" of the two main restaurants but we found their food to be incredible. Brown's Beach House is the nicer of the two and also had excellent food and service. They also have a shuttle service that can drive you a few blocks to a grocery store and other amenities. I'd recommend this hotel to anyone staying on the Big Island!

Aloha Alex, Thank you for taking the time to share details about your wonderful experience at Fairmont Orchid! We are delighted to hear that you chose to celebrate a special occasion with us and that you found our staff to be welcoming and attentive throughout your stay. It is gratifying to know that you appreciated the spacious accommodations, our beautiful grounds, and the variety of amenities we offer, including our breakfast buffet and dining options. We strive to create a memorable experience for all our guests, and it is heartwarming to learn that you enjoyed our lounge area with live music and stunning sunset views. Your recommendation means a lot to us, and we hope to welcome you back for another delightful visit to the Big Island in the future. Warm regards and mahalo, Fairmont Orchid

Special place

Ocena na stronie TripAdvisor 5.0/5

konagal Opinia zatwierdzona w TripAdvisor

This was my 4th or 5th trip to the Fairmont Orchid, so I obviously enjoy the resort. What made this trip truly outstanding was a couple exceptional staff members. Elizabeth went above and beyond helping me plan this special trip with my grandchildren and Rose greeted us on arrival to be sure everything was beyond perfect. I will always be grateful to Rose and Elizabeth for their kindness and professionalism!! Due to my grandson's life threatening allergies travel is a challenge, but I will return without reservation to the Orchid. This trip created lifelong memories for my granchildren and thats what it is all about. Thank you!!

Aloha, Thank you for sharing your wonderful experience at Fairmont Orchid. We are delighted to hear that your recent visit, your fourth or fifth, was made exceptional by the efforts of our dedicated team members, Elizabeth and Rose. Their commitment to providing personalized service and ensuring your stay was perfect truly exemplifies the hospitality we strive to offer. We are also pleased to know that your concerns regarding your grandson's allergies were handled with the utmost care, allowing you to create lasting memories with your grandchildren. Your kind words inspire our team to continue delivering memorable experiences for all our guests. We look forward to welcoming you back for another special stay in the future. Best regards and mahalo, Fairmont Orchid

Beautiful Resort | Good Staff Service

Ocena na stronie TripAdvisor 4.0/5

Alex C Opinia zatwierdzona w TripAdvisor

The Fairmont is a stunning and relaxing resort. We actually booked a different hotel and cancelled upon check in - as it wasn’t what it was described to be. So we quickly booked a room at the Fairmont and headed over. Our check in took a little over 2 hours because they had trouble finding our last minute reservation, but they comped us some drinks and we got to relax in the beautiful weather outside. Service overall was really great. From breakfast to dinner to drinks by the pool. They give you water bottles upon check in (good quality) we’re really great and they have water stations scattered throughout. Housekeeping was very on top of it, a couple of the days they even cleaned it 2x! Overall, food was decent. Nothing was mind blowing or exceptional. I thought the prices of the drinks/food didn’t quite meet the overall value it should have been though. 2 people eating and drinking (not excessively at all) for 4 days was $2,000 which cost the same amount as the stay. Shoutout to Sherry from the front desk check in for being extremely sweet and Evelyn from the lounge for being so fun to talk to and recommending great drinks. We did the luau on the property as well and that was an AMAZING experience. Everyone did a fantastic job and the food there was actually the best we had the entire time. Moral of the story: the resort is beautiful, the pool area is a good size (a lot of yelling kids playing in the pool when we went though), the rooms were good sizes and nicely updated. Biggest cons: pricing for food and drinks were very high even though it wasn’t the best/didn’t feel it was worth it at a Fairmont. No music at the pool - when kids aren’t yelling it was too quiet, we needed to have something playing on our phones to relax to.

Aloha Alex, Thank you for taking the time to share your experience at Fairmont Orchid. We are delighted to hear that you found our resort beautiful and enjoyed the service provided by our staff, particularly Sherry and Evelyn. Your appreciation for the luau experience is also greatly valued, as we strive to create memorable events for our guests. Your comments about the pricing of food and drinks will be taken into consideration as we continuously seek to enhance our offerings. We understand the importance of creating an enjoyable atmosphere at the pool and will consider your suggestion regarding music to enhance the experience for our guests. Thank you once again for your valuable insights, and we hope to welcome you back in the future for another wonderful stay. Best regards and mahalo, Fairmont Orchid

Breathtaking beach and excellent service at our favorite hotel in Hawaii!

Ocena na stronie TripAdvisor 5.0/5

Yogicindylee Opinia zatwierdzona w TripAdvisor

Amazing service and amenities with wonderful beach We had the best time at the Fairmont Orchid with perfect weather and excellent service throughout from the sumptuous breakfast buffet with both western and Asian dishes to the ocean front high end Brown’s featuring Hawaiian flavors. The rooms are clean, modern and spacious. Everyone that works there is always smiling and welcoming. We cannot wait to return to our favorite hotel in Hawaii!

Aloha, Thank you for your wonderful review and for choosing Fairmont Orchid as your favorite hotel in Hawaii! We are delighted to hear that you enjoyed our breathtaking beach, excellent service, and diverse dining options. We aim to provide a memorable experience for our guests, and your kind words about our team and the amenities affirm our commitment to service excellence. We look forward to welcoming you back for another delightful stay in the near future. Warm regards and mahalo, Fairmont Orchid

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 605 Liczba opinii 8.9/10 Lokalizacja
  • 1 133 Liczba opinii 7.6/10 Pokój
  • 1 625 Liczba opinii 8.5/10 Obsługa
  • 17 Liczba opinii 7.5/10 Internet
  • 1 007 Liczba opinii 8.2/10 Udogodnienia
  • 481 Liczba opinii 9.2/10 Plaża
  • 310 Liczba opinii 8.7/10 basen
  • 294 Liczba opinii 5.4/10 Czystość

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